Who Uses This Software?
ALIS is a great fit for Assisted Living, Memory Care, Independent Living, and Behavioral Health / Traumatic Head Injury settings.
Average Ratings63 reviews
- Overall 4.7/5
- Ease of Use 4.8/5
- Customer Service 4.9/5
- Features 4.5/5
- Value for Money 4.6/5
- Starting Price US$6.00/month
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
24/7 (Live Rep)
- Founded 2005
ALIS (pronounced "Alice") is a holistic, resident-centric solution designed to aid in the unique real-world challenges of todays senior living communities. ALIS is inviting, self-explanatory and simple to navigate, allowing for ultimate ease in training, implementation and daily use.
Built from the ground up as a comprehensive suite specifically for assisted living, the ALIS modules are in constant communication with one another, ensuring consistent and accurate information company-wide.
- Admissions Management
- Billing & Invoicing
- Care Planning
- Event / Activities Planning
- Incident Management
- Marketing / Lead Management
- Meal / Nutrition Management
- Medication Tracking
- Staff Management
- Work Order Management
ALIS Most Helpful Reviews
Reviewed on 2/03/2018
Our experience has been exceptional from the user friendly software to the first-class support team.
Pros: The ease-of-use makes ALIS a stand out choice for EHR software. Our employees love the layout and picked it up within the first couple minutes of use. The first week, I had all of our Med Techs come up to me individually and say how much easier their daily routine is now. ALIS keeps them on task by reducing clutter and showing only what needs to be seen. The simple layout and color coding prevents confusion compared to other clunky software products. From their sales rep to on-boarding manager to support team, we couldn't have been more happy and put at-ease. They are all very knowledgeable about the software, responsive and easy to work with at the same time. I have the number for support on speed dial and I am not exaggerating when I say that someone answers immediately, every time I call (no auto-attendant). Most of the calls I make are only general ALIS questions but if I see something isn't working properly, it is fixed right away. Their whole team can respond to the entire range of requests. ...Highly Recommended
Cons: There are hiccups just as any other software but any issues I have, I can take to their fast-acting support team. I always get a knowledgeable person on the line right away and my issue is resolved before I have a chance to have a negative thought about the product.
Reviewed on 19/06/2018
My experience with the ALIS system and their customer service has been very positive.
Comments: Our files and resident information is easily accessible.
Pros: I like the fact that the software can be customized to my agency's needs. In a constantly changing environment, ALIS keeps my agency up to date with licensing requirements. ALiS makes it easy for us to add new resident and staff information as well as compliance documents. This information is available to our staff on our computers, tablets and smart phones, so no matter where we are, we can communicate with our staff and have access to the information that is needed. ALIS provides security clearances for our staff, giving them access to the information they need, without giving them the ability to delete important files. If files are accidentally deleted, ALIS keeps files archived, so with a push of a button, they can be restored. Their customer service is excellent, providing answers to my questions and problems in a timely manner.
Cons: ALIS updates every few months, and every time it updates, we have small glitches in our programs. These are minor, but can be annoying. For instance, in our notes the time saved reverts back to the default time , not the save time that we have requested. If is annoying rather than a serious problem because the notes are archived, and we can still access them.
Reviewed on 4/11/2016
The Oaks Assisted Living
Comments: ALIS has an easy to use and well-organized interface (Dashboard), which requires little to no explanation for how to use it. ALIS support made for a seamless transition from paper based charting to electronic charting. Our staff is now able to deliver more efficient, high quality care with having all the tools they being just a mouse click away.
Pros: The accessibility with having everything organized in one place.
Cons: Name format inconsistencies some modules list the residents by last name, first name and other modules still list residents by first name, last name. The system requires the facility to admit a resident before the medications and care items can be entered. This prevents facilities from being proactive with having everything ready for a resident prior to the admission date. It often times takes several hours and or days to enter data, so facilities are forced to admit the resident prior to the true admission date which prevents us from having accurate census/occupancy reports. Not having the ability to configure automatic MAR backups This is a manual process and is often times not completed because of it being manual and required additional time to do.
by Medtelligent on 4/11/2016
Your insights totally indispensable to us, Jason. We're so happy to have you as a client!! We hear you on everything you wrote, and are really excited to work toward addressing them in the coming year. Thanks so much, and keep up the good work!
Reviewed on 4/11/2016
Comments: I feel that some of the features are not geared toward assisted living. I think there are some language barriers, or maybe definition of certain items areally different.
Pros: Emars are great, and simple to use.
Cons: Care plan takes a great deal of time.
by Medtelligent on 4/11/2016
Amanda--We're happy to hear ALIS is an overall win for the team at Columbia Cottage! Let's definitely discuss your pain points with the terminology and see if we can address. Thanks so much for giving us your thoughts, it's always very valuable!
Reviewed on 3/11/2016
Unparalleled Continuity, Flexibility, and Service
Comments: Compared to other assisted living software we looked at during our search, we selected ALIS as our solution for a number of reasons, but most notably ALIS's continuity between modules, ease of use, time and money saving potential, and excellent communication and understanding between our staff and the ALIS team. During the implementation stages, the ALIS team and software have exceeded our expectations time and time again. They took the time to truly understand how we operate, took into consideration our California-specific regulations and in-house procedures, and rolled out the least disruptive plan to switch from our manual paper-based system. Now with regular use on-site, the ALIS support team has been receptive to our feedback, and we have seen a number of our requests incorporated into their scheduled software updates. There are still a couple software features we have not rolled out yet, but we're working to do so with a combination of requesting modifications and re-evaluating our in-house processes. ALIS is very transparent about what new features they're working, and we are very excited about the direction they're headed in. Since going live on ALIS, we've experienced a significant decrease in paper usage and repetitive data collection and entry, increased transparency and accuracy in resident files, and our management staff spends more time on the floor interacting with residents instead of reviewing paperwork. Overall our experience with the ALIS software and team has been outstanding, and we look forward to rolling out the software to our future communities.
Pros: Ease of use, flexibility, and receptiveness of the ALIS team to incorporate feedback.
by Medtelligent on 3/11/2016
We really do value the strong partnership we've built with the AmeriCare team. A huge reason ALIS has been so successful in your communities is due to the hard work you do. Thanks for everything, Alessandra!!