--- description: Learn more about Towbook Management Software price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Towbook Management Software Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Towing Software](/directory/30614/towing/software) > [Towbook Management Software](/software/94188/towbook-management-software) # Towbook Management Software Canonical: https://www.capterra.co.nz/software/94188/towbook-management-software Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/94188/towbook-management-software?page=2) > Web-based management tool for towing companies to use for dispatching, impounds, invoicing and more. > > Verdict: Rated **4.8/5** by 81 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Towbook Management Software? Towbook works with Towing Companies that specialize in consent towing, roadside assistance, and private property/incident management tows. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 81 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Towbook - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: 30-day free trial, no credit card required. Starter: $49 per month - up to 250 calls per month Premium: $99 per month - up to 500 calls per month Professional: $189 per month - up to 1000 calls per month Ultimate: $289 per month - up to 1500 calls per month Enterprise: $349 per month - up to 2000 calls per month ($49 per month for every 1000 additional calls) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Alerts/Notifications - Billing & Invoicing - Client Management - Fleet Management - Fuel Management - GPS - Maintenance Management ## Integrations (4 total) - Google Maps - QuickBooks Online - QuickBooks Online Advanced - Webfleet ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Towing Software](https://www.capterra.co.nz/directory/30614/towing/software) ## Related Categories - [Towing Software](https://www.capterra.co.nz/directory/30614/towing/software) - [Fleet Management Software](https://www.capterra.co.nz/directory/20007/fleet-management/software) ## Alternatives 1. [Samsara](https://www.capterra.co.nz/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 2. [Cetaris](https://www.capterra.co.nz/software/161899/cetaris-fleet) — 4.7/5 (29 reviews) 3. [Webfleet](https://www.capterra.co.nz/software/134918/webfleet) — 4.2/5 (70 reviews) 4. [Linxio](https://www.capterra.co.nz/software/162946/ready-track) — 5.0/5 (3 reviews) 5. [Locus Dispatch Management Platform](https://www.capterra.co.nz/software/176446/locus-dispatcher) — 4.6/5 (41 reviews) ## Reviews ### "Great software\!" — 5.0/5 > **Samuel** | *25 December 2025* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Towbook is a full solution for towing company management, we have run and invoiced over 40,000 calls through it. Its easy to train users on, easy to track drivers and job status and easy to quote jobs. It even has in depth tools for driver commissions and reports. > > **Cons**: The only feature its missing is a time card for drivers, that would truly make it a one stop shop for towing. > > Its been easy to use and with constant updates just keeps getting better. The driver apps are easy to use as well. ----- ### "Invaluable to remote workers especially for dispatching" — 5.0/5 > **Janet** | *21 April 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I used towbook whrn working with a dispatching service that helped to set up our drivers with roadside assistance and insurance companies. It was easy to sue once i got the hang of it, and I liked that it was flexible and whether I was speaking to a stranded customer, a towtruck driver, or an insurance/roadside assistance company, the program had all the tools I needed to navigate for drivers, give customers eta's and find available drivers for companies setting up assiatkce for their customers. > > **Cons**: Sometimes the program would freeze up requiring a reset of the computer which during a busy wotkday answering calls can br very frustrating. I do not blame towbook alone however for the issues as some were caused by internet connectivity, but still it was frustrating and counter productive > > Overall, I would not mind using towbook again as it was easy to learn, especially being trained by phone/zoom for a remote position, and fhe program has the capability to handle everything needed in the dispatching roadside business. ----- ### "Best Tow Truck Dispatch Software ever used till now" — 5.0/5 > **shahid** | *15 August 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: User-friendly, in the cloud, unlimited users, Digital Dispatch API integration with Allstate, NSD, DAA, Tesla and lots other and the best part about this is always evolving and improving\! The inbuilt GPS tracking is another awesome feature. Kudos to Customer Service 24 X 7 available, we had reached them when we needed and they are always ready to help. We never had to wait more than 5 mins for help. > > **Cons**: Nothing\! Nothing to complain about this software. > > It had helped our business better organized in Dispatch, Accounting, and GPS Tracking\! ----- ### "Is there perfection?" — 5.0/5 > **Lee** | *23 January 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: What's not to like. I have yet to find an issue. The crew does everything they can to help you along the way. They are just a click away and it's always like talking to a friend. They partner SUPERB customer service along with AMAZING software that truly streamlines our entire business. With a gun to my head i'd be challenged to find a down fall. > > **Cons**: NOTHING. There is absolutely NOTHING to not like. > > Just when I think Towbook couldn't possibly implement anything new that would help. BAM\!\! There it is..."The Next Best Thing\!" That should be Towbooks Motto: "Towbook.....The Next Best Thing\!" ----- ### "I wish there were 10 stars available for their tech support....." — 5.0/5 > **REVA** | *8 July 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I like most that it's easy to use. I love that it's cloud-based so we can unify all my operations in different places to one real-time experience. I love that the company is very responsive to developing new features independently, but also works hard to implement changes requested by customers. There is not one human being at Towbook software that I have run into so far that I wouldn't be happy to have at my company\! > > **Cons**: I seriously have no complaints. Can't complain about the cost, the overall value, or even the ease of getting it set up. They could have called it "Dispatch software for dummies" and wouldn't have been far from the truth. > > I have satellite offices and we had trouble coordinating drivers, calls, and information from one admin/dispatcher to the next. Towbook is a VERY affordable option that gives you as much bang for your buck as you can find anywhere. Plus you don't get stuck on hold to speak to someone halfway around the world when you have problems. They have a variety of ways to contact them and they respond in a timely fashion every single time. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.nz/software/94188/towbook-management-software?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/94188/towbook-management-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data