--- description: Learn more about PatientNow price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PatientNow Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [PatientNow](/software/92269/patientnow) # PatientNow Canonical: https://www.capterra.co.nz/software/92269/patientnow Page: 1 / 13\ Next: [Next page](https://www.capterra.co.nz/software/92269/patientnow?page=2) > PatientNow is a cloud-based practice management software designed specifically for aesthetics and wellness industry operations. > > Verdict: Rated **3.9/5** by 297 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PatientNow? PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 297 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PatientNow - **Location**: Greenwood Village, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact PatientNow for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Coding Assistance - Confirmations/Reminders - Customisable Reports - Customisable Templates - Document Management - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Payments - Faculty/Staff Management - For Medical Spas - Gift Card Management - HIPAA Compliant - Image Management - Inventory Management - Marketing Automation - Medical Billing - Multi-Location - Online Booking - Patient Education - Patient Portal - Patient Questionnaires - Patient Records Management - Patient Scheduling - Payment Processing - Physician Scheduling - Practice Management - Reminders - Reporting & Statistics - Revenue Management - Scheduling - Self Service Portal - Template Management - Third-Party Integrations - Treatment Planning ## Integrations (18 total) - Aesthetix CRM - Aspire - Canva - Cherry - Clover - DoseSpot - Doxy.me - Fullscript - GoTo Meeting - Grade.us - Lab Management System - QuickBooks Online - RxPhoto - Swell - Swell ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Spa Software](https://www.capterra.co.nz/directory/30582/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.capterra.co.nz/directory/30582/medical-spa/software) - [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software) - [Electronic Medical Records Software](https://www.capterra.co.nz/directory/20028/electronic-medical-records/software) - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Medical Scheduling Software](https://www.capterra.co.nz/directory/30027/medical-scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.co.nz/software/93446/aestheticspro) — 4.4/5 (621 reviews) 2. [ZENOTI](https://www.capterra.co.nz/software/131057/zenoti) — 4.4/5 (1254 reviews) 3. [Pabau](https://www.capterra.co.nz/software/140062/pabau-crm) — 4.7/5 (614 reviews) 4. [Remedly](https://www.capterra.co.nz/software/180647/remedly) — 4.6/5 (77 reviews) 5. [Aesthetic Record](https://www.capterra.co.nz/software/162938/aesthetic-record) — 3.5/5 (75 reviews) ## Reviews ### "Practical and affordable" — 4.0/5 > **Sunaina** | *26 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, quick to follow up, and has a wider patient outreach. > > **Cons**: In order to utilize this software you need to have to focus on data security, regulations and us smart devices. > > It's a good simple to use software with no additional features. ----- ### "Robust software, terrible support and sneaky contracts." — 2.0/5 > **Jen** | *21 May 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: Robust software with great charting capacity. Lack of technical support during 2-3 years post covid. No one worked there and there was only ONE person who could help with support. > > **Cons**: We were unable to meet PCI compliance with the processor your software used and had to stop using the POS portion. We had to purchase a second software for scheduling and POS. > > We finally found a all in one solution and when I went to cancel our patient now, I was told I am locked into an automatic annual renewal and am required to pay full price for an additional 11 months. \[sensitive content hidden\] had previously told me we could easily transition to read only at any time. Not great and I would not recommend. ----- ### "Comprehensive helpful system for medspa" — 5.0/5 > **Christine** | *20 May 2025* | Cosmetics | Recommendation rating: 7.0/10 > > **Pros**: The sheduling system is nice and the text communication. I also like that we can send out mass marketing emails and texts. > > **Cons**: Not being able to keep patient photos in charts. We use a separate system. It would be nice to have the before progress and after photos in the chart along with editing tools. > > Easy to learn. The charting is easy, templates are nice. I like that the patients get texts reminders for appointments. ----- ### "Misleading Claims of Software Capabilities and Support is Lacking Once the Sale is Made" — 3.0/5 > **JEFFREY** | *5 March 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Marketing interface, photo software, booking > > **Cons**: Customer support and in close second- lack of a real EMR > > We were told we could replace our EMR with this one-stop solution and that's simply not at all true. The "EMR" in this software dos not comply with regulations and will not work for any practice that provides medical services as opposed to medspa services. Salespeople and onboarding contacts simply seem to disappear once the sale is made. We were reduced to begging them for help and though they could never seem to find the time to help their billing team never missed a bank draft. I'm left to dispute charges with our credit card company even after cancelling. ----- ### "Unsatisfied Med Spa Owner" — 2.0/5 > **Carla** | *20 February 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Customer service is nice. Sales rep went out of his way to say yes to everything. They do not understand what a med spa needs and how the providers need to see the scheduling system. The decision makers hide behind the super nice customer service reps. > > **Cons**: Their systems don’t communicate with one another. Patient Niw and Rx Photo have been created by 2 different companies prior to the companies partnering. The apps that our spa providers use are NOT user friendly. We have used Daysmart for years and it is much better with Rx Photo than Patient Now\! We should have never signed a contract and now regret it\! > > We used the app and system for 2.5 days and they are charging us for a 12 month contract. Who does this??? Patient Now, that’s who\! The grass is NOT greener on the other side. They said that their system could do much more than it does. But now they won’t let us out of the contract\! Don’t sign up\!\!\!\! It’s so bad that we will have to pay a year without using the software\! ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.nz/software/92269/patientnow?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/92269/patientnow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data