Really Simple Systems CRM
by Really Simple Systems
Who Uses Really Simple Systems CRM?
Small and Mid-sized B2B organizations
What Is Really Simple Systems CRM?
Really Simple Systems CRM helps you work smarter, managing and tracking your sales leads and customers, so you can get on with growing your business. Designed specifically for small and mid-sized organizations, this GDPR/HIPAA compliant CRM is easy to set up and simple to use. Our CRM includes a stand-alone Sales module, plus options for Marketing and/or Service Desk software - so all your data in one place, enabling great team collaboration and customer relationships that drive sales growth.
Really Simple Systems CRM Details
Really Simple Systems
http://www.reallysimplesystems.com
Founded 2006
Really Simple Systems CRM Pricing Overview
Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14.00/month.
Starting Price
US$14.00/month
See pricing details
Pricing Details
See website for full pricing details
Free Version
Yes
Free Trial
Yes, get a free trial
Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Training
Live Online
Webinars
Documentation
Support
Business Hours
Online
Really Simple Systems CRM Features
CRM Software
- Calendar/Reminder System
- Document Storage
- Email Marketing
- Internal Chat Integration
- Lead Generation
- Lead Scoring
- Marketing Automation Integration
- Mobile Access
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
CRM Software for Mac
- Call Centre Management
- Campaign Management
- Contact Management
- Customer Support
- Document Management
- Email Marketing
- Interaction Tracking
- Landing Pages / Web Forms
- Lead Management
- Lead Scoring
- List Management
- Marketing Automation
- Product Catalog
- Project Management
- Quotes / Proposals
- Referral Tracking
- Survey Management
- Territory Management
CRM for Small Businesses
- Business Card/Badge Scanning
- Calendar/Reminder System
- Document Storage
- Forecasting
- Lead Scoring
- Live Chat
- Marketing Automation Integration
- Quotes/Proposals
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
Construction CRM Software
- Client Tracking
- Contract Management
- Forecasting
- Project Management
- Quotes/Proposals
- Sales Pipeline Management
- Scheduling
Contact Management Software
- Contact Database
- Contact Import/Export
- Interaction Tracking
- Lead Management
- Prospecting Tools
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Shared Contacts
Financial CRM Software
- Account Alerts
- Asset Management
- Expense Tracking
- Household Tracking
- Influence Tracking
- Lead Management
- Marketing Management
- Relationship Tracking
- Team Assignments
- Territory Management
Lead Management Software
- Campaign Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Nurturing
- Lead Scoring
- Lead Segmentation
- Pipeline Management
- Prospecting Tools
- Source Tracking
Online CRM Software
- Cataloguing / Categorisation
- Customer Service Analytics
- Customer Support Tracking
- Email Response Control
- Knowledge Management
- Live Chat
- Performance Metrics
- Search
- Self Service Portal
Sales Enablement Software
- Collaboration
- Contact Management
- Content Management
- Document Management
- Goals / Quota Management
- Lead Management
- Meeting Management
- Performance Management
- Presentation Management
- Proposal Management
- Territory Management
- Training Management
Sales Force Automation Software
- Call Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Management
- Contract Management
- Customer Database
- Email Marketing
- Field Sales Management
- Lead Management
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Referral Tracking
- Sales Forecasting
- Territory Management
Sales Forecasting Software
- Competitor Analysis
- Correlation Analysis
- Dashboard
- Dynamic Modeling
- Exception Reporting
- Graphical Data Presentation
- Modeling & Simulation
- Performance Metrics
- Sales Trend Analysis
- Statistical Analysis
Really Simple Systems CRM Alternatives
More Really Simple Systems CRM alternatives
Really Simple Systems CRM Reviews
Showing 5 of 277 reviews
Chris T.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2/10/2018
"Cost effective CRM for small business"
Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros: Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Cons: Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Vendor Response
by Really Simple Systems on 3/10/2018
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Reviewer Source
- Reviewed on 2/10/2018
Stuart A.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/04/2020
"Really Simple Systems - SIMPLES!"
Comments: Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system
Pros: I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface
Cons: I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming
Vendor Response
by Really Simple Systems on 14/04/2020
Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.
We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.
You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.
Kind regards
- Reviewer Source
- Reviewed on 10/04/2020
Diana C.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/08/2020
"Use of CRM"
Comments:
When I have needed help with something I have had a quick and useful response very quickly.
I find it easy to use for what I need.
Pros: The most important things to me are:- tracking of emails with each customer, tracking of quotation/sales confirmations with each customer. Checking where we are up to with opportunities.
Cons: I have not used this with any other system, but I cannot fathom out the report side of things, but neither have I asked for help using it so far either.
- Reviewer Source
- Reviewed on 19/08/2020
Mabs A.
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Overall Rating3.5/5
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Ease of Use4.5/5
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Features & Functionality4/5
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Customer Support1/5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/11/2015
"RSS easy to navigate"
Pros: The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.
Cons: The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/11/2015
Kelly C.
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Overall Rating5/5
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Ease of Use5/5
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Features & Functionality5/5
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Customer Support5/5
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Value for Money5/5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 1/07/2020
"Support is Amazing"
Comments: Really Simple Systems CRM has easy search features which I really need and I can customise these which is an added bonus. Most of all it is the customer support that is the game changer. [SENSITIVE CONTENT HIDDEN] has been so helpful. I am only a small business start up and [SENSITIVE CONTENT HIDDEN] as gone over and above with helping me set up my CRM to suit the business needs. It has really taken the stress out of it all and I cant thank him enough for all of the fantastic advise and fast response to my questions.
Pros: Being able to customise was really good feature.
Cons: I wish there was a Contacts and Accounts upload template.
Vendor Response
by Really Simple Systems on 14/07/2020
Kelly,
Thank you for your review of Really Simple Systems and I will feedback to the team. I will also look to design an upload template!
Best regards
Helen Armour
Marketing Manager
- Reviewer Source
- Reviewed on 1/07/2020
