Who Uses This Software?

Big Biller recruiting software is designed as a front office applicant tracking and CRM solution for contingency, retained and contract staffing recruitment and search companies in the US and Canada.

Average Ratings

184 reviews
  • Overall 4.5/5
  • Ease of Use 4.5/5
  • Customer Service 4.7/5
  • Features 4.2/5
  • Value for Money 4.5/5

Product Details

  • Starting Price US$59.50/month
  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Top Echelon
  • http://www.topechelon.com
  • Founded 1988

About Big Biller

Big Biller recruiting software combines applicant tracking and CRM features into one simple and affordable solution that streamlines the recruitment process from sourcing, posting, qualifying, interviewing through to placement. Every recruiting team is unique, which is why customizing fields, activities, screens and workflows are so popular. It's intuitive interface and time saving features makes it ideal for growing recruiting companies and teams. Free training and support. Try it for free.

Big Biller Features

  • Assessments
  • Background Screening
  • Billing & Invoicing
  • CRM
  • Candidate Management
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

Big Biller Most Helpful Reviews

Love

Reviewed on 6/11/2018
Verified Reviewer
Office/Marketing Manager
Accounting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: We love everything about this software. Its easy to use, easy to learn, they offer lots of training and customer service team is amazing

Cons: I dont have any cons or dislikes about this software!

Big Biller as an Applicant Tracking System

Reviewed on 19/11/2019
Randi E.
President
Staffing & Recruiting, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
4/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I think Big Biller is an acceptable and more affordable ATS for a smaller/boutique agency overall BUT its search tool for recruiting is POOR for me. Just too many ways a title can be written, spelled, displayed - and if I don't search for it exactly as it's written, it doesnt show up. Even though it offers TAGS to always include job titles/functions, there are too many ways that things can be misspelled and thus not searchable.
Technical support is almost always available and pretty good at describing what I need to do to customize and/or troubleshoot a problem.

Pros: It's web based so can use it anywhere you have internet connection including mobile devices.
It's highly customizable.
It offers many template options.
Newly offered texting is awesome.
Shows trail of all communications - notes, emails and texting.
Technical support is pretty good at walking through training and customizations.
More affordable than others.

Cons: It's search tool is not effective for me at all. There are too many ways a job title may be written, spelled, abbreviated, etc. so the results are not good at all.
Too many different "tiles" that hold far too much information on front screen, requiring constant clicking across various tiles and levels within the tiles to see information.
Too rich in data making it hard to find info I need to see quickly. I have to scroll and click far too often to get to the info I need, if I can find it at all.
Too many opportunities to misspell words in the "tags", making searching very often filled with errors or providing poor results.
Cannot reparse easily within same resume.
Glitches often (maybe because it does rely on internet).
Migrating all my data was time consuming and filled with many missing fields and hard to decipher data.

Big Biller Review

Reviewed on 29/08/2019
Jim F.
President
Machinery, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall my experience with Big Biller has been positive, and when we have an issue the support staff is awesome to help us resolve issues.

Pros: The most powerful aspect of the software is the pipeline. It makes it easier to stay organized and know the current status of all your searches. You are able to prioritize each job by A, B,C so that your team knows which jobs are the hottest and should be worked on first.

Cons: The integration with the Top Echelon network and network functions are a work in progress and are still in the development stages.

Streamline Process

Reviewed on 27/10/2019
Jody C.
Account Manager
Human Resources, 13-50 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We now have a streamline process to track our candidates. We can also track our own goals and metrics. We can produce reports to better help our Recruiters.

Pros: I love that we can track our clients and our candidates in one place. We are able to run reports and keep our data available for all of our users

Cons: I have some trouble with downloading reports. At times I have some issues. I log out and back in to resolve.

This software - while very inexpensive - is punching above its weight

Reviewed on 16/06/2014
Steve M.
Staffing & Recruiting
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4/5
Ease of Use
3.5/5
Features & Functionality
3.5/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Frankly, the best feature is the cost relative to the benefits. There are solid features in terms of linking applicants to positions, applicant searching, emailing from the system, etc. that you would get on the more expensive ATSs. This system is not perfect, and there a are few things that can take a bit to get used to, but overall it is a great value for the money and easy to learn.

Cons: You can only link the candidate to the job from the candidate screen, and when you update the candidates in the jobs module the candidate jumps to a new position reflecting its advancement relative to other candidates as soon as you update the candidate (introduction, interview, etc.). So sometimes, if want to push a candidate up two notches and you are not paying attention to the movement of the candidates, you advance to the wrong candidate.

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