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What Is Adobe Commerce?

Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive deeper customer engagement and higher sales for global B2B and B2C enterprises. With a feature-rich, cloud-native platform that is also highly composable, Adobe Commerce can be easily customized to fit your business and reduce your time to market. Support for multiple sites, markets, business models, and storefront solutions ensure you have the agility to win in today's market.

Who Uses Adobe Commerce?

Personalized, composable B2B and B2C ecommerce platform for mid-market and enterprise businesses.

Adobe Commerce Software - Adobe Commerce page builder
Adobe Commerce Software - Adobe Commerce reporting
Adobe Commerce Software - Adobe Commerce product recommendations
Adobe Commerce Software - Adobe Commerce live search

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Reviews of Adobe Commerce

Average score

Overall
4.3
Ease of Use
3.7
Customer Service
4.0
Features
4.4
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ryan
Ryan
VP of Information Technology in US
Verified LinkedIn User
Security & Investigations, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Comprehensive and powerful e-commerce software

5.0 5 years ago

Comments: We've been using Magento for our company website for over 4 years. It allows us to easily showcase hundreds of products, while making it easy to update and maintain.

Pros:

It is packed with features. I have used it for years and I still don't know all of it's capabilities. If you're looking to do anything with an ecommerce site, then magento can deliver. There are numerous free and paid extensions to expand the capabilities. It's very easy to code, so hiring a programmer for custom work is cheap and easy as well.

Cons:

The learning curve is moderately steep, but it's nothing insurmountable. It just takes some practice and patience.

Lena
Owner in US
Veterinary, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Adobe Commerce is all you need for your online business

5.0 2 years ago

Comments: Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros:

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons:

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Frederick
Frederick
Director in US
Verified LinkedIn User
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

If you build it they will come really should be if you build on here you're stuck!

3.0 6 years ago

Comments: The platform is not plug and play the way Magento presents it to be. You are really only buying an outlined platform of how your site will approximately look. Most of the real work and heavy lifting still needs to be done in the programming. Not what expensive templates are supposed to deliver. Unless you can hire an in house experienced Magento developer stay away. You will either be taken advantage of and pay way too much for your site's development or be stuck with a foreign company impossible to communicate effectively. Almost all of the well know e-commerce platforms are easier to maneuver and have considerable affordable US based skilled help.

Pros:

the ability to display and manipulate graphics is second to none.

Cons:

We purchased megento 2.0 platform for our ecommerce site. We asked our friends at Magento to recommend some developers. My partners and I are fairly savy HTML programers and quick learners. We picked Magento because it came with a solid template and touted it's back end admin ease of usage. We figured we would hire a developer to make sure we had a correct skeloton and basic map of what we wanted in a site and then take over the work of actually writing and inserting the messaging and digital content. All the developers we were reffered to wanted starting retainers of $30,000 plus for what we knew would only be 10 to 20 hours of work for a developer familiar or specializing in Magento. We ended up finding our own magento developer who we thought understood our concepts and scope of work. Apparently they did but since most affordable Magento developers are based in India be prepared for all types of language issues and conference calls in the middle of the night. I'm sure we got what we paid for so shame on us but the alternative because of magento's lack of credible viable resources was to cancel the project.

Steve
Marketing Manager in UK
Apparel & Fashion, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Thank god we switched

4.0 3 months ago

Comments: We upgraded to Adobe Commerce from Magento 1. The 3 year contract was around £100k and the build took about a year. Nothing was implemented quickly because our devs were too tied up with security updates. The platform is powerful but its excessive for most SME e-commerce businesses, especially those carrying a single product type.

Pros:

The visual page builder was a big improvement from Magento 2, but its not ready to go out of the box you still need dev work.

Cons:

The constant dev work needed for the quarterly security updates.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Ecommerce Platform - Can be costly

5.0 last year

Comments: It's a great product, from a great company. It can be expensive to develop out however, its a small investment into your business.

Pros:

Adobe Commerce has been around for a number of years. It's well thought out and its ecosystem is much more mature than other carts. I like its ability to extend it's functionality using third party extensions. It's also relatively easy to find developers seeing how so many businesses use it.

Cons:

It can be complex, seeing how customizable it is. While just about anything can be done via Adobe Commerce, be prepared for it to be costly.