Who Uses This Software?
MySurveyLab is scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.
Average Ratings
35 reviews- Overall 4.9 / 5
- Ease of Use 4.8 / 5
- Customer Service 4.8 / 5
- Features 4.8 / 5
- Value for Money 4.8 / 5
Product Details
-
Starting Price
US$29.00/month
See pricing details - Pricing Details Tier 2- $39 per month Tier 3- $149 per month
- Free Version Yes
- Free Trial Yes, get a free trial
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Deployment
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
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Training
In Person
Live Online
Documentation
-
Support
Business Hours
Online
Vendor Details
- MySurveyLab
- http://www.mysurveylab.com
- Founded 2009
About MySurveyLab
MySurveyLab is professional online survey tool that supports survey creation, automates response collection and report generation.
System is a web application and no additional software expect web browser is needed to use it. Some of the service features include: advances logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API.
MySurveyLab Features
- Dashboard
- Progress Tracking
- Question Library
- Rater Selection
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Analytics
- Churn Management
- Communication Management
- Community Management
- Content Syndication
- Feedback Collection
- Gamification
- Live Chat
- Video Content
- Analytics
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- 360 Degree Feedback
- Analytics
- Call Reporting
- Complaint Monitoring
- Feedback Collection
- Survey Management
- Access Controls/Permissions
- Archiving & Retention
- Collaboration
- Drag & Drop
- Forms Creation & Design
- Full Text Search
- Process/Workflow Automation
- Version Control
- Benchmarking
- Compensation Management
- Data Management
- Email / Online
- Face-to-Face
- Panel Management
- Paper-Based
- Phone-Based
- Sample Management
- Statistical Analysis
- Survey Management
- Data Analysis Tools
- Email Distribution
- Feedback Collection
- Live Results Tracking
- Multiple Question Types
- Online Polling
- Phone Polling
- Presentation Tools
- Q & A
- SMS Polling
- Skip Logic
- Supports Audio / Images / Video
- Annotations
- Collaboration
- Data Visualisation
- Media Analytics
- Mixed Methods Research
- Multi-Language
- Qualitative Comparative Analysis
- Quantitative Content Analysis
- Sentiment Analysis
- Statistical Analysis
- Text Analytics
- User Research Analysis
- Custom Survey URLs
- Data Analysis Tools
- Email Marketing
- Mobile Survey
- Offline Response Collection
- Question Branching
- Question Library
- Site Intercept Survey
- Skip Logic
- Supports Audio / Images / Video
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MySurveyLab Most Helpful Reviews
Best survey software for students
Reviewed on 4/11/2019
Susanna K.
Comments: It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.
Pros: The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.
Cons: The limit to the results in the free version.
Great bit of kit, good alternative to Surveymonkey
Reviewed on 31/10/2019
Gideon B.
Comments: It's ideal for business/agency of my size which can't invest in full enterprise kit (why would I want to!?)
Pros: It's got loads of functionality within each price plan and the developers are releasing lots of new functionality all the time.
Cons: Not a lot I don't like about it to be fair - I think it ticks a lot of boxes. Maybe they could email more hints and tips or news of new function releases?
Strongly recommend mySurveyLab.com
Reviewed on 3/11/2016
Marcin P.
Comments:
I'm using mySurveyLab.com for a couple of months and I must admit that - in my opinion - this portal is just great. It has very user-friendly interface, it is easy to use and has various professional functions.
Additionally, every time when I'm having some questions I'm in touch with mySurveyLab support team and I'm always getting quick reply and needed help from this department. This is very important because thanks to this I don't have any fear of creating new surveys and conducting new researches because I know that support team from mySurveyLab.com is going to help me and solve my problems. Many thanks to Mr Jakub for his patience and knowledge.
I strongly recommend mySurveyLab.com!
Pros:
- great support team
- various functions
- low price
- professional statistics in different file formats
Cons: - It's hard to find any cons
Great mobile app for offline survey collection
Reviewed on 4/02/2018
Jakob L.
Comments: The software is very easy to use. I can quickly create a survey and collect feedback. It became almost as important tool in our organization as Excel or PowerPoint.
Pros: Great mobile app for offline data collection. The tool just does the job. I can collect feedback from the remote locations, where the Internet connection sometimes is a big problem. This feature is a life saver.
Perfect tool for academic research
Reviewed on 22/09/2017
Krystian W.
Pros: Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.
Cons: I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.
