Amicus Attorney

Amicus Attorney

by AbacusNext

Who Uses Amicus Attorney?

We are committed to making the practice of law more profitable and the lives of legal professionals easier through the provision of software solutions that work the way lawyers do.

What Is Amicus Attorney?

Amicus Attorney is an intuitive case management solution that tracks and invoices billable time, automates important documents, and provides easy access to all your clients and case files. Work from your desktop or in the private cloud while integrating with QuickBooks and other applications.

Amicus Attorney Details

AbacusNext

http://www.amicusattorney.com/

Founded 1993

Amicus Attorney Pricing Overview

Amicus Attorney does not have a free version but does offer a free trial. Amicus Attorney paid version starts at US$69.00/month.

Starting Price

US$69.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

Amicus Attorney Features

Law Practice Management Software
Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting
Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management
Billing & Invoicing
Calendar Management
Case Notes
Client Management
Conflict Management
Contract Management
Docket Management
Document Management
Email management
Expense Tracking
Task Management
Time Tracking
Trust Accounting
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Contract Management
Document Assembly
Document Indexing
Full Text Search
Version Control

Amicus Attorney Reviews

Showing 5 of 170 reviews

Overall
3.7/5
Ease of Use
3.6/5
Customer Service
3.4/5
Features
3.7/5
Value for Money
3.4/5
Terence J.
Consultant, Facilitator
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2/02/2018

"Amicus Attorney is my favorite software. Period. I have used it for many years, and it's fun."

Pros: I actually look forward to pulling up the program (it reminds me of the best secretary/paralegal I have ever had). Everything is at hand, and connected to anything I need to do, whatever task is immediately at hand. It is flexible enough to accommodate interruptions in work, and powerful enough to take on every task I need to perform.
When I was practicing full-time, my overhead was 30% while generally in the profession 40% to 60% was considered normal. My billing hours went up dramatically, and my family time increased commensurately.
The tech support has alway been terrific. I had been practicing for several years before the personal computer was introduced, and I am not a computer wiz. When I needed tech support they were always on time and always fast and effective in sorting whatever I needed.
The online tutorials are also terrific - clear and easy to follow; allowed me to use advanced features initially beyond my ability.
This is a great program backed by a solid company with real integrity. I is always a pleasure to do business with them.

Cons: Paying for it, of course. Worth the money, though in increased billing hours and increased time with my family.
Several years ago there was an separate accounting add-on, which I used and did not like at all. I am not sophisticated in accounting principles or software. Tech support was good, but I ended up doing it the old fashioned way (hired someone).

  • Reviewer Source 
  • Reviewed on 2/02/2018
Mark J.
Attorney
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/03/2020

"A great program getting better"

Comments: Amicus has assisted me organize my practice for over 25 years. The integration with the Billing program, Quickbooks and the APX credit card payment acceptance program is a convenient timesaver, very much appreciated.

Pros: The program's visual layout, divided into files and calendar, is easy to understand, easy to use and easy to teach new users to use. The program allows people, events, and documents to be easily associated with files and integrates with Outlook so that emails with their attachment can be retained, tracked and reviewed.

Cons: The program's file tab includes an events tab which focus solely on the attorney and staff actions and events. No way exists to track the primary events in a litigation or transactional matter without being inundated with every timeslip and calender event on the case. As a result, the diamonds get lost in the overwhelming minutia and the events tab rarely gets used.
Additionally, my firm's primary focus, even before tracking any time or events, is the client and the events that are contained in their story. THE PROGRAM HAS NO MEANS TO SEGREGATE AND TRACK EVENTS IMPORTANT TO THE CLIENT'S CASE FACTS WITHOUT GETTING EVERY TIMESLIP AND EVENT ASSOCIATED WITH THE CASE. Again the diamonds get lost in the overwhelming minutia and the events tab rarely gets used.
It would seem that the program could have user designated tabs to track client, not attorney, case facts, court appearances, depositions, and key events to close the transaction or case without having to sift through endless timeslips and events.
Documents can be tracked by case type however to change the selection of document types, the documents associated with that particular case type must be modified. From a users point of view it would be more beneficial if document types could be designated from a modifiable pull down menu. For example, documents filed with the court could be identified as pleadings but as the case progress the documents could be identified with motion 1, motion 2 and motion 3 by the user.

  • Reviewer Source 
  • Reviewed on 26/03/2020
Verified Reviewer
Attorney
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/05/2020

"Amicus Attorney"

Comments: For the cost, it is a good program, and it allows all attorneys and paralegals to both communicate and keep track of the status of all cases.

Pros: this program is excellent for keeping track of cases, clients, court dates, to-do notices, escrow accounts & billing.

Cons: When closing elements of the program, one has to be careful not to inadvertently close the entire program on the user's computer. There is no warning that you are about to close the entire program on your computer. While the escrow (trust) account feature is good, it has limitations. It cannot interface with the bank, so auditing the account is a manual procedure. Also, the escrow function is limited to a case by case report. The program does not give the user an overview of the entire status of all escrows )in a separate report.

  • Reviewer Source 
  • Reviewed on 19/05/2020
Jackie E.
Firm Administrator
Law Practice, 13-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    3/5
  • Customer Support
    2/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 6/02/2018

"Much more clunky than we had hoped. Large learning curve. Making do for now."

Pros: TIME & MATTER MANAGEMENT: Timers and time entries are pretty simple. Knowing all people involved in a matter all in one place; engineers, judges, etc. is a great feature. Adding emails to a file is a good idea but time-consuming. Having all the data for a client in one place is good. BILLING: I like that the Billing and Attorney sides are separate. Billing and accepting payments works quite well. Amicus can do split billing which is important to us. The interface with Quickbooks is quirky but after 1.7 years of working with it we've figured out most of the issues and found workarounds. Reports can be downloaded to Excel which is vital to my managing the firm.

Cons: CONS:
The end-user learning curve is huge and not intuitive which has led to a lot of attorneys entering time and not using Amicus for anything else. Text onscreen is exceptionally small, and for most users, problematic. The interface is not intuitive and takes a lot of trial and error to find the best ways to find what you want or report on the issue. We were lead to believe that the document management interface would work for us, but upon trial found out it would not work with our setup. So we're still dealing with Microsoft Explorer for managing documents, which is problematic. Overall our approval level with Amicus is likely only around 50%. There are so many features that we liked in the concept that has been difficult to get attorneys to do because the interface is not user-friendly.
TIME & MATTER MANAGEMENT: Data for our conflict database did not translate well from our previous system so conflicts checks take too long. Adding emails or files to the matter is very clunky. Ticklers are quirky and hard to work in Outlook. Tickler Reports are too limited events with no date range, or date range but no file selection. Running tickers for only one matter is impossible. Need more filters.
BILLING: Reports downloaded to Excel are impossible to use due to all the merged fields and lack of use of tables. We have to download Reports to CSV and spend time figuring out what the column headers actually are. I use the selection tools to view onscreen matters or time entries by

  • Reviewer Source 
  • Reviewed on 6/02/2018
Catherine F.
Office Manager / Legal Assistant
Law Practice, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/03/2020

"Amicus Performance "

Comments: I have used Amicus Attorney in the past and have always been happy with the efficiency it offers. I am the administrator and daily user of the program. The billing program is easy to use and the organization of client's files is a time saver.

Pros: The efficiency. The program for billing is easy to operate. The management of client's files is essential to our practice. Being able to add all contacts to a file is a time saver when working with same.

Cons: Nothing I can recall at this moment. I so far have not had a bad experience with this program.

  • Reviewer Source 
  • Reviewed on 30/03/2020