---
description: Learn more about Smartsheet price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Smartsheet Pricing, Reviews & Features - Capterra New Zealand 2026
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# Smartsheet

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> Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.
> 
> Verdict: Rated **4.5/5** by 3508 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smartsheet?

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3508 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$12.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Singapore, South Africa and 6 more

## Features

- Activity Planning
- Analytics
- Approval Process Control
- Asset Tracking
- Availability Management
- Calendar Management
- Campaign Planning
- Capacity Management
- Channel Management
- Content Management
- Cost Estimating
- Dashboard
- Data Import/Export
- Data Tabulation
- Document Review
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Data Capture
- Expense Tracking
- Financial Reporting
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Ideation
- KPI Monitoring
- Marketing Calendar
- Multi-Campaign
- Payroll Management
- Preventive Maintenance
- Prioritisation
- Process Modeling & Designing
- Product Roadmapping
- Project Management
- Project Scheduling
- Project Tracking
- ROI Tracking
- Reporting/Project Tracking
- Resource Scheduling
- Skills Tracking
- Sprint Planning
- Strategic Planning
- Subcontractor Monitoring
- Task Management
- Third-Party Integration
- Time & Expense Tracking
- Time Tracking
- Work Order Management
- Workflow Configuration

... and 86 more features

## Integrations (71 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Bitium
- Box
- Cronos
- Docusign
- Domo
- Dropbox Business
- Easy Insight
- Egnyte

... and 56 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Project Management Software](https://www.capterra.co.nz/directory/30002/project-management/software)

## Related Categories

- [Campaign Management Software](https://www.capterra.co.nz/directory/30012/campaign-management/software)
- [MRM Software](https://www.capterra.co.nz/directory/31020/mrm/software)
- [Event Marketing Software](https://www.capterra.co.nz/directory/31542/event-marketing/software)
- [Strategic Planning Software](https://www.capterra.co.nz/directory/31031/strategic-planning/software)
- [Product Management Software](https://www.capterra.co.nz/directory/30865/product-management/software)

## Alternatives

1. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15369 reviews)
2. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6037 reviews)
3. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9243 reviews)
4. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13573 reviews)
5. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23533 reviews)

## Reviews

### "Flexible project management" — 5.0/5

> **Rob** | *20 April 2019* | Nonprofit Organisation Management | Recommendation rating: 7.0/10
> 
> **Pros**: Similarity to spreadsheets makes it accessible&#10;Resource management&#10;Variety of views for the same data - cards, sheet, gantt, calendar and each cna be filtered and sorted in different ways.
> 
> **Cons**: No repeating tasks.&#10;Some familiar formulas work, some don't.
> 
> We use SmartSheet to track all our work. We were using it to track down to individual task level but have found it isn't fast enough to input to. Each box seems to slowly phone home before the next is available and I have to tab through boxes  don't need.&#10;Some of the ways of doing things aren't intuitive - it took me 7 years to discover right clicking doesn't give the same reminder options as using the top menu. Why would I expect that?&#10;the Android app is a mixed bag, it's useful for adding info on the fly but just not fast enough to get the fast flowing tasks down.&#10;We use SmartSheet for projects, resource tracking, job management, maintenance records and inventory management - the power of SmartSheet is it's ability to do all these things well.

-----

### "Smartsheet is Perfect for the Small Business" — 4.0/5

> **Julieann** | *17 February 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Smartsheet takes all the benefits of Excel and creates an intuitive and super-simple to use platform. We use it to manage construction jobs and track job costs and documents all in one place.  And the platform could not be more affordable\!  With other construction project management software, what you pay for one year of Smartsheet will get you maybe a week for those other platforms.&#10;&#10;If you wanted to use just the basic sheets or take advantage of their feature rich workspaces and templates, you can use Smartsheet to track projects, office operations and costs, and as a document center (we use it to track our subcontractors certificates of insurance expirations dates), Smartsheet is definitely invaluable to us as a central project and operations management system that we can all access anywhere.
> 
> **Cons**: Smartsheet cannot completely manage a project, meaning you will have to incorporate other tools (like budgeting software) to fully monitor and analyze the profitability of a project. Smartsheet keeps the raw data in one place, but does not help to analyze and make sense of it.
> 
> Smartsheet is a perfect place for small businesses to start with and to help them grow to the next level project management software.

-----

### "Tracking my historical miniature sales pipeline." — 5.0/5

> **James** | *3 April 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: The simplicity of use with regard to managing tasks is remarkable. With the help of this software, it is possible to track the process of production of new miniatures and to easily collaborate on projects with freelance sculptors and casting contractors.
> 
> **Cons**: Considering the fact that I am not running an enterprise but rather a retail company operated by myself, the price plan of the product seems to be excessively expensive. Moreover, the support service of this company is quite reluctant to assist in solving problems encountered.
> 
> Having the position of the Sales Representative, I have to ensure maximum productivity in spite of all the pending orders and production deadlines. Using Smartsheet, I am tracking all of my sales pipeline and custom commissions, which is made possible thanks to the flexible and spreadsheet-oriented interface provided by it.

-----

### "Excel online" — 2.0/5

> **Adam** | *8 May 2026* | Telecommunications | Recommendation rating: 4.0/10
> 
> **Pros**: Great online version of excel functionality with some portfolio type features. Easy for multipler users to collaborate
> 
> **Cons**: Functionality from a portfolio perspective feels very basic, feels like excel online with limited reporting capability.
> 
> Neutral - good for a project manager but not great for portfolio management or PMO type organisations.

-----

### "More than 3 years of experience with Smartsheet." — 4.0/5

> **Clement** | *28 April 2026* | Media Production | Recommendation rating: 9.0/10
> 
> **Pros**: Smartsheet is very flexible and suits all sizes all of business. It has professionalised customer support services available 24/7. The software allows milestone tracking and real-time progress tracking. Smartsheet software has drag and drop features and allows colour coding.
> 
> **Cons**: The software has a very wide range of helpful features from reporting and analytics tools, multi use collaboration systems and workflow automation features. It's implementation is also smooth. No complaints.
> 
> I have more that 3 years of experience with Smartsheet software. The software has very effective work automation systems and secure file sharing systems. Integration of the software with other platforms is seamless and its design is friendly.

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