WISE

by Royal 4 Systems

Who Uses WISE?

Designed for manufacturers, distributors, and retailers, it is a warehouse management platform that helps enterprises manage order entries, inventories, product information & more.

What Is WISE?

For your business, government agencies, manufacturers and distributors alike, the warehouse is the critical hub of the business, the central depot through which everything must pass from raw materials waiting to be manufactured into finished goods to product waiting for shipment downstream to a distribution center, retailer or end-customer. WISE can be applied throughout all core warehouse processes, transforming the warehouse into a competitive advantage.

WISE Details

Royal 4 Systems

http://www.royal4.com

Founded 1984

-thumb
-thumb
-thumb

WISE pricing overview


Starting Price

Not provided by vendor

WISE deployment and support

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

WISE Features

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customisable Reports
  • Data Visualisation
  • Demand Forecasting
  • Document Management
  • EDI
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Workflow Management

View full list of Supply Chain Management Software

  • 3PL Management
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • Customisable Reports
  • Customizable Fields
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronisation
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

View full list of Warehouse Management Software

WISE Alternatives - Capterra New Zealand 2021

More WISE alternatives

WISE Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.5
Customer Service 4.6
Features 4.3
Value for Money 4.6

Review software

Share your experiences with other software buyers.

Write a Review!
Miguel G.
Upper Management Assistant
Packaging & Containers, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/06/2019

"A Fully Customizable Strategic Resource"

Comments: In our experience, Royal 4 represents a before and after. Their expertise and creativity, developed over years of servicing a vast scope of customers and operations in many geographical areas, have been an invaluable resource that has enriched our own system and processes; they are always able to make positive suggestions based on what they see it works in other applications, but especially, they have always been able to sit down with us to actively listen to what we need, and they work hard and smart to respond to the trust we have been putting on them for the twelve years we have been working together. Before implementing Royal 4, our monthly physical inventories were always showing costly discrepancies due to the lack of a proper process and control system. Now, with WISE we do a full warehouse inventory once a year with no variances, because the system prevent user errors on each transaction safeguarding our operation at every level. Proper supply replenishment is also ensured by programming minimal and maximum levels for every item in our warehouse, in combination with an automated system that provides a daily notification for items that drop below the minimal stock quantity, we can trigger purchase orders to avoid missing reordering stock in a timely manner. As a distributor of packaging materials, it is imperative for us to have multiple unit of measures, Royal 4 allows us all the flexibility we need on this matter.

Pros: * A very intuitive system that's easy to learn, operate, manage and train.
* Ability to customize, so it responds to our very specific needs.
* A truly cost-effective solution that enables our team focus on what’s really important for us as a distributor… Provide an extraordinary customer service!
* A great and enjoyable team of professionals, able to understand us and develop solutions to help our day to day operation be more efficient, reliable, and process oriented, which translates to a better working environment and a more profitable company.
* A 100% accurate solution to efficiently manage our inventory, from product receiving, movements within our warehouse, shipping out to our customers, and potential product returns via an easy to use RMA system.
* Comprehensive tracking of everything done within the system, we always know who's doing what with both, products and transactions, which provides complete accountability to safeguard our operation.
* A full solution for our complete operation, from order receiving and processing, warehouse management, purchasing, invoicing, accounts receivables and payables, to other accounting and financial resources built into the system.
* Fully exportable reports, which can be edited to fit our needs.
* Flexibility to easily process customer orders out of our own warehouses, or drop shipments for products shipping directly from our suppliers to our customer’s facility.
* Ability to fully automate specific repetitive processes.

Cons: Just like with any other technology solution available in the market, it's always better to line up in the most descriptive and detailed possible way, all the functionalities and specific performance characteristics that are expected of any new implementation or changes to the system. With this there's no room for mislead interpretations or misunderstandings that could potentially delay a project.

  • Reviewer Source 
  • Reviewed on 7/06/2019
Michael L.
President
Utilities, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 6/06/2019

"Proco Products, Inc. - WISE Integration"

Comments: Before WISE integration, we were a manual warehouse operation and now with our bar coded inventory, we are a much more efficient warehouse operation which has increased our revenue.

Pros: The WISE system has enabled us to streamline our warehouse operations and has led to a near zero inventory discrepancy. Proco has a $3.0m inventory that turns about 3-4 times per year. Since integrating WISE into our business operations we have also become a completely paperless operation.

Cons: I can honestly say, that I have no dislikes about the software. From day 1, the team at Royal-4 has worked diligently with us and have added numerous customization's to suit our business plan and requirements.

  • Reviewer Source 
  • Reviewed on 6/06/2019
Andrew H.
Senior IT Business Analyst
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 5/06/2019

"Wise at Kreg Tool"

Comments: The customer service experience with Royal is top notch. They take the time to listen to my requests for projects and respond to critical help desks tickets in a timely manner. I have been please with the experience with Wise since I started using it 4 years ago.

Pros: A key benefit of the Wise software is the ease of use for the IT department and the end users. Once you get the system set up, it will just run. Downtime is virtually non-existent. The user interface is clean and provides easy access for the end users. We are able to track our inventory accurately and ensure that all of our orders are shipped out on time. Royal 4 customer service is excellent and I enjoy working with the developers that are assigned to my help desk tickets. Wise has provided a solid shipping system for Kreg Tool for the past few years.

Cons: It lacks the ability for the IT Admin the ability to customize or add functionality without the assistance of Royal 4. Most mods require the use of a Royal 4 developer.

  • Reviewer Source 
  • Reviewed on 5/06/2019
Jessica S.
Customer Experience Manager
Transportation/Trucking/Railroad, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 29/04/2021

"WISE"

Comments: WISE has made my job as well as many of my colleagues' jobs much easier. The ease of tracking all product that comes in and out of our warehouses electronically has been a huge asset.

Pros: The WISE system brought our warehouses into the 21st century. The program gave us the ability to accurately and fairly easily track every single product in our warehouse electronically.

Cons: The WISE system unfortunately goes down more frequently than we'd like it to, but Royal 4 gets it back up and running fairly quickly.

  • Reviewer Source 
  • Reviewed on 29/04/2021
Ricky C.
Pricing Manager
Logistics & Supply Chain, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 8/04/2019

"WMS Royal4 Wise Review"

Comments: The overall experience with wise has provided us the ability to locate our product, pick, pull, cycle count and order process in a more efficient manner than before WISE. The system was enhanced to process multiple types of orders, across multiple types of locations, areas and system environment variables.

Pros: The aspects I like most about this software is the ability to develop functionality on top of the base product. We can be agile and maneuver the software to adhere to our objectives of our operations.

Cons: The aspects I liked the least about this software is the reporting build outs. The established reports in the system were not user friendly and as we tried to develop within the system more enhanced reporting, we realized exporting the data out was quicker for our end users.

  • Reviewer Source 
  • Reviewed on 8/04/2019