The Magazine Manager

Magman

Comments: We have had a great experience with The Magazine Manager..and its always improving and offering us newer and better options to conduct our business.

Pros:

Wonderful system that seamlessly pulls all aspects of a growing business in one complete package. From sales to creative to customer to billing-this system is pulls it all together. I especially appreciate the emphasis on inter-department communications options. I am amazed the ease of adding new product lines to the system. The phone app has been wonderful for the account reps as well.

Cons:

I believe the integration of this system was fairly smooth. There was a bit of a learning curve on both sides but the exceptional customer service portion of Magman is second to none.

Stop Shopping - you have just found the best CRM for your Sales Team

Comments: its been a great experience. The training that your team provides with the support/help desk allows our company to do what we do best, SALES. I don't have to put a training module together for new hires, you've done that for me. And I know that if I need anything your a point/click away with help - love that~

Pros:

The product is SUPER easy to use. Not every person thinks the same and in Magman there are several ways to do the same task, I like that. When I train new users on how to use the software, I can tell them how I like to do a search for a contact (for example) and give them other options as well. Its fun to see the 'ah-ha' looks on their faces when you've found a way to do a task that fits how their brain functions.

Cons:

The only con I can think of right now is that Magman calendar doesn't sync with Microsoft Outlook. I understand that is a 'Microsoft' issue but ultimately to have our email calendars/Microsoft teams sync with the Magman calendar would be Phenomenal!

A solid product that can do it all, if you can figure out how to use it.

Pros:

We were managing our printed magazine with a series of spreadsheets on Google until we jumped to Magazine Manager. Now our team has real-time access to billing, contracts, pagination and flatplanning. It hasn't been easy and continues to present difficulties, but overall I'd say using Magazine Manager has been a benefit for our company.

Cons:

Though they've tried facelift after facelift, I feel that the product is just so complex and has so much "technical debt" at this point in time that it needs a complete rewrite from the ground up in order to feel like a modern product. It is complex software designed to manage complex businesses, but it just doesn't meet the user interface and usability we're accustomed to in 2018.

Best Multifaceted Solution Overall

Comments: As a user over the past 14 years (just back after 5 years at another company with another system), I've seen the other side; clunky order entry with separate CRM, separate system for production. The forever & a day order entry for multiple zones, multiple issues elsewhere is frustrating compared to creating an order with easy & copying it instantly with MM.
Magazine Manager is the best!

Pros:

Order entry, billing, production, pagination all in one place for print & digital.

Cons:

CRM's are diverse, but there are better out there.

This software changed our lives at work!

Pros:

Magazine Manager is specifically designed for those of us in the print and digital publishing industry and it is crucial to our sales success. It is extremely easy to learn and apply immediately. With this software, we are able to quickly and easily pull targeted email lists to generate sales, electronically invoice clients in literally minutes, take payments, and with a click of a button know what our clients' ad schedules are, what they have paid and what they owe. It is totally transparent - the reporting for a sales manager - and accounting - is outstanding. I receive as often as I wish emails listing calls by rep, meetings, sales booked, and more. The digital tearsheets are invaluable. Client portals allow customers to upload their own ads and pay electronically any time. It is so easy to create new reports. As a past Salesforce user, this is SO much easier to use and because it is made for ad sales, the company deeply understands the details of exactly what we need from this software. The support team and trainers are outstanding. There is abundant free training with your subscription and online videos available any time. And it is surprisingly affordable! Magazine Manager is a vital tool to managing our operation and achieving our advertising sales success. We switched two years ago. Many times a day, every day, as we work in the software to serve our clients and achieve our goals, we marvel at how easy it is to do what we need and how much we love this software.

Cons:

There is coordination with accounting required to set this up, but the accounting team also loves the software. It is important to visualize your publishing organization and the hierarchy of products and business units in order to structure the software best for you, but once you determine that, it is easy to set it up the way you need.

Alternatives Considered: Ad Orbit

Reasons for Choosing The Magazine Manager: We were not able to do many things in P2P - it seemed antiquated and clunky as far as client management. Accounting did not like the software. We needed something more robust and flexible.

Switched From: P2P Publication Management

Reasons for Switching to The Magazine Manager: The competitor did not seem as sophisticated and robust as Magazine Manager. The competitor did not seem to have the stability and history of working in the publishing industry with hundreds of publishers - we wanted the benefit of that depth and breadth of experience that Magazine Manager brought to the table.