--- description: Learn more about Convoso price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Convoso Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/30597/predictive-dialer/software) > [Convoso](/software/76768/cloud-predictive-dialer) # Convoso Canonical: https://www.capterra.co.nz/software/76768/cloud-predictive-dialer Page: 1 / 17\ Next: [Next page](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer?page=2) > Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology. > > Verdict: Rated **4.5/5** by 386 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Convoso? Convoso is used by call centers, BPOs, financial services, home services, insurance agencies, lead generation companies, legal firms, real estate agencies, and solar companies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 386 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Convoso - **Location**: Woodland Hills, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$90.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Convoso for detailed pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, India, Pakistan, Philippines, United States ## Features - Activity Dashboard - Agent Interface - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Call Centre Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Caller ID - Campaign Management - Computer Telephony Integration - Contact Management - Customer Database - Customizable Fields - Dashboard - Data Import/Export - Email Management - IVR - Inbound Call Centre - Interaction Tracking - Lead Management - Lead Qualification - List Management - Outbound Call Centre - Power Dialer - Predictive Dialer - Queue Management - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Third-Party Integrations - Voice Mail - Workflow Management ## Integrations (14 total) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Predictive Dialer Software](https://www.capterra.co.nz/directory/30597/predictive-dialer/software) ## Related Categories - [Predictive Dialer Software](https://www.capterra.co.nz/directory/30597/predictive-dialer/software) - [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software) - [Auto Dialer Software](https://www.capterra.co.nz/directory/30999/auto-dialer/software) - [Telemarketing Software](https://www.capterra.co.nz/directory/31034/telemarketing/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4076 reviews) 2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (862 reviews) 3. [DialedIn CCaaS](https://www.capterra.co.nz/software/29589/callcenternow) — 4.8/5 (315 reviews) 4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1755 reviews) 5. [Readymode](https://www.capterra.co.nz/software/136728/readymode) — 4.6/5 (141 reviews) ## Reviews ### "Best of the Best\!" — 5.0/5 > **Malik** | *16 January 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy navigation, and its user friendly with no glitches > > **Cons**: Nothing really this crm is the best I ever used > > My overall expereince with Convoso has been amazing, with over 12 years experience in the BPO industry this is one of the best softwares I ever used. ----- ### "Convoso; Efficient & Easy To Use." — 5.0/5 > **Erick** | *8 September 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Reports; Being able to obtain reports for success/conversion rate Being able to obtain reports for adherence Being able to obtain reports for statuses used Being able to obtain to monitor agents real time Being able to track call logs > > **Cons**: Not being able to just switch an agents status from an Admin's Convoso. Not able to send a text message while on an outbound call (that would be an amazing feature). > > Amazing, Convoso in my day to day use is very efficient and easy to use, I've been able to pull up reports effortlessly and due more then what one could imagine. ----- ### "Convoso does its job" — 3.0/5 > **Zizhen** | *12 February 2026* | Insurance | Recommendation rating: 2.0/10 > > **Pros**: It does it job... It tracks and logs the calls, gives some real time summarized data. User interface is relatively straightforward, simple but also old style. > > **Cons**: Their team is hard to collaborate with. We had issues with dialing but it's hard to get help from them on time. They seem to be very vague about when they'll fix something and how. ----- ### "Convoso is a beast" — 5.0/5 > **Stephanie** | *12 February 2026* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The best thing about Convoso is how much it speeds up your workflow. If you have a lot of leads to call, this thing is like a rocket ship. It cuts out the dead air and keeps agents talking. I also love the caller ID protection features; it helps keep your numbers from being flagged as "Spam," which is a total lifesaver for getting people to actually pick up the phone. > > **Cons**: As with any high-powered system, there’s a lot to take in at first. While the basic interface is pretty intuitive for daily tasks, the platform is packed with so many advanced features that it can be a bit overwhelming for new users. > > Overall, Convoso is a beast in the best way possible. It’s built for teams that want to scale and crush their sales goals. While you’ll need to put in some work upfront to learn the ropes, the boost in contact rates and overall productivity makes it a great investment. It’s a sophisticated tool that really pays off once you get the hang of it\! ----- ### "Turn key dialer as it finest" — 5.0/5 > **Rogelio** | *9 September 2025* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: the initial setup was done for us, we just have to login and start receiving calls, it was simple and easy for the team > > **Cons**: the take some time to get the onboarding done. this could always improve but it was decent, the team was always in contact and ready to step in and help > > Support is great, fast and helpful, they even do some stuff for us when needed and are always available within a few minutes of our support request. ----- Page: 1 / 17\ Next: [Next page](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data