---
description: Learn more about Click2Coach price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Click2Coach Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Training Software](/directory/10008/training/software) > [Click2Coach](/software/76428/click2coach)

# Click2Coach

Canonical: https://www.capterra.co.nz/software/76428/click2coach

> Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.
> 
> Verdict: Rated **4.3/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Click2Coach?

Click2Coach serves contact centers with 5 to 5000+ agents across all industires including financial, insurance, travel, credit union, healthcare and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 2 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Envision Telephony
- **Founded**: 1994

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User
- **Pricing Details**: Trainer
$25 user/month (billed annually)

Professional
$50 user/month (billed annually)

Professional Plus: $65 user/month (billed annually)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Canada, Germany, United States

## Features

- Built-in Course Authoring
- Call Logging
- Call Monitoring
- Call Recording
- Dashboard
- Event Triggered Actions
- Learning Paths/Tracks
- Recording
- Reporting/Analytics

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Training Software](https://www.capterra.co.nz/directory/10008/training/software)

## Related Categories

- [Training Software](https://www.capterra.co.nz/directory/10008/training/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Call Recording Software](https://www.capterra.co.nz/directory/30533/call-recording/software)
- [Workforce Management Software](https://www.capterra.co.nz/directory/30210/workforce-management/software)
- [Contact Centre Software](https://www.capterra.co.nz/directory/32035/contact-center/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [InfoFlo](https://www.capterra.co.nz/software/96628/infoflo) — 4.5/5 (96 reviews)
3. [Genesys Cloud CX](https://www.capterra.co.nz/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
4. [CXone Mpower](https://www.capterra.co.nz/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Talkdesk](https://www.capterra.co.nz/software/132852/talkdesk) — 4.5/5 (732 reviews)

## Reviews

### "Fantastic relationship with Envision and this product for many years\!" — 5.0/5

> **Perry** | *30 September 2014* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like the user-friendly functionality, the agent interface, and Envision's support team.
> 
> **Cons**: We waited a little longer than expected for a "Find the Agent" functionality, but we have it now and it works great.

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### "Click2Coach review" — 3.5/5

> **John** | *18 November 2014* | Legal Services | Recommendation rating: 6.0/10
> 
> **Pros**: The ease of use, the use voice of the customer data to find out what is trending now, and being able to use that data to make intelligent decisions.
> 
> **Cons**: It does not increase operational efficiency with multi-dimensional analytics to take agent performance to a whole new level.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/76428/click2coach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/76428/Click2Coach/> |
| en-AE | <https://www.capterra.ae/software/76428/click2coach> |
| en-AU | <https://www.capterra.com.au/software/76428/click2coach> |
| en-CA | <https://www.capterra.ca/software/76428/click2coach> |
| en-GB | <https://www.capterra.co.uk/software/76428/click2coach> |
| en-IE | <https://www.capterra.ie/software/76428/click2coach> |
| en-IL | <https://www.capterra.co.il/software/76428/click2coach> |
| en-IN | <https://www.capterra.in/software/76428/click2coach> |
| en-NZ | <https://www.capterra.co.nz/software/76428/click2coach> |
| en-SG | <https://www.capterra.com.sg/software/76428/click2coach> |
| en-ZA | <https://www.capterra.co.za/software/76428/click2coach> |

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