Cisco Webex

Cisco Webex

by Cisco

Who Uses Cisco Webex?

Designed for businesses of all sizes, it is a video conferencing solution that enables employees to collaborate with team members by sharing files, documents and screen.

What Is Cisco Webex?

Each month 113 million professionals rely on Webex to collaborate and to move projects forward faster. Now teams can work with anyone from a browser, a mobile device, or a video system. Webex offers integrated audio, video, and content sharing. Keep conversations private with highly secure Webex meetings from the Cisco Collaboration Cloud.

Cisco Webex Details

Cisco

http://www.webex.com

Founded 1996

Cisco Webex Pricing Overview

Cisco Webex has a free version and offers a free trial. Cisco Webex paid version starts at US$13.50/month.

Starting Price

US$13.50/month

Pricing Details

Starting at $13.50/month/host for small teams

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Cisco Webex Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Access Control
Audience Analytics
Audience Engagement
Customisable Branding
Event Scheduling
Live Streaming Production
Moderation
Multiple Camera Feeds
Multistreaming
Performance Monitoring
Session Recording
Split/Multi-Screen
Video Monetization Tools
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Collaboration
Electronic Signature
Employee Activity Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Screen Capture
Screen Mirroring
Screen Recording
Targeted / Locked Screen Sharing
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Auto Framing
Automatic Transcription
File Sharing
Mobile Access
Polls/Voting
Presentation Streaming
Private Chat
Real-time chat
Record & Playback ability
Screen Sharing
Two Way Audio & Video
User Profiles
Electronic Hand Raising
HD Audio
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Alerts/Notifications
Customisable Branding
Event Management
Live Chat
Multi hosts
On-Demand Webinars
Polls/Voting
Q & A
Reporting/Analytics
Screen Sharing
Social Media Promotion

Cisco Webex Reviews

Showing 5 of 4,137 reviews

Overall
4.4/5
Ease of Use
4.2/5
Customer Service
4.2/5
Features
4.3/5
Value for Money
4.2/5
David S.
IT Director
Electrical/Electronic Manufacturing, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 25/07/2019

"Host Meetings Professionally!"

Comments: Cisco WebEx keeps our meetings professional for both internal users and clients we work with! We've noticed that most people are familiar with the software and have used it before so it makes hosting meetings even easier.

Pros: WebEx is really easy to use and setup! From both the view point of the admin setting up a meeting or an end user who was invited to a meeting, it's all really simple! I especially enjoy how WebEx will automatically adjust for time zone changes since many meetings I'm joining or hosting are with people on the other side of the country. Screen sharing also works really well, usually I'd experience some bandwidth issues with other software but for some reason WebEx works wonderfully!

Cons: The only con I can think of is that sometimes if I'm joining a meeting that I have scheduled in my Google Calendar it won't work correctly. It should be able to load the meeting invite and join as intended but I usually find myself having to manually enter the meeting ID, attendee ID, and passcode.

  • Reviewer Source 
  • Reviewed on 25/07/2019
Krishna G.
Database Administrator
Government Administration, 501-1,000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 21/05/2020

"Good and Bed Sides"

Comments: We are using Webex on day o day basis for meetings, Its helpful to get everyone on same page. It has so many good feature, ease of use but for Web developers or people in IT it's little difficult to work between shared screen feature. Overall I like the product.

Pros: The Web Application is good as it will give notification to join meetings directly.It has helpful features like Share Screen, Chatting, You can get a grid or detailed view if its Face to Face Meeting.

Cons: It is too hard to share screen and toggle if you are using multiple screens. You need to make sure evrytime you are sharing right screen.

  • Reviewer Source 
  • Reviewed on 21/05/2020
Steve B.
Lead User Experience Engineer
Financial Services, 10,001+ Employees
Used the Software for: 2+ years
  • Overall Rating
    2/5
  • Ease of Use
    2/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 8/09/2018

"How the mighty have fallen"

Comments: WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Pros: WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons: With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

  • Reviewer Source 
  • Reviewed on 8/09/2018
Jenny M.
Software Developer
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 8/05/2020

"It connects all sectors of our company."

Comments: It connects all sectors of our company, today 70% of our employees are working from home and Cisco Webex is the best tool we could choose for our meetings, interviews, collaborative groups, joint projects and videoconferences, it helps to be more coordinated when working on projects with different edges and development teams, it offers video calls, private and group chat, voice and video meetings with many participants, video training conferences for freelancers and allows to share all kinds of documents.

Pros: Cisco Webex is an excellent communication tool, it has allowed us to change our meeting habits by allowing us to attend any meeting remotely and organize personalized interviews with other colleagues, it allows me to record meetings and video conferences and then edit them and create tutorials, it integrates with Office, IBM and Google tools, it also offers good audio quality without ambient noise.

Cons: The mobile app can sometimes be a headache for meetings with many attendees.

  • Reviewer Source 
  • Reviewed on 8/05/2020
Atir Z.
Sr. Software Engineer
Computer Software, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 4/07/2020

"Best for Large Organization "

Comments: Overall it is great, and I am not sure if there’s any other option available with so many options like Meeting Rooms Digital Board, softwares for Mac, Windows and Cell phones.

Pros: With all the hardware and software well integrated together with in a network is really great. Using a WebEx Drawing Board or sharing presentation to the team, Schedule meeting and Calling functionality is great. WebEx Teams is also a great software well integrated with your overall Organisation.

Cons: Cisco WebEx Teams and Cisco Webex sometimes gets confused to join meeting. Sometime I have to use web version to join a meeting just because Teams is not able to connect.

  • Reviewer Source 
  • Reviewed on 4/07/2020