DealerCenter

DealerCenter

by Nowcom Corporation

Who Uses DealerCenter?

The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.

What Is DealerCenter?

Serving over 13,000 dealers, DealerCenter is a leading provider of dealer management solutions. DealerCenter gives full control over sales, customer management, inventory, credit reports, insurance and financing. With available add-ons of Dealer Websites and Buy Here, Pay Here, it gives you the functionality you need. As an authorized reseller, we can provide access to major credit bureau and book services, vehicle history reports and other services popular with independent dealers.

DealerCenter Details

Nowcom Corporation

http://www.DealerCenter.com

Founded 1996

DealerCenter Pricing Overview

DealerCenter starts at US$60.00/month. DealerCenter does not have a free version but does offer a free trial. See additional pricing details for DealerCenter below.

Starting Price

US$60.00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

DealerCenter Features

Car Dealer Software
Accounting Management
Buy-Here Pay-Here Dealer
Collections Management
Contact Database
Document Management
Financing Management
Lease Tracking
New Car Dealer
Service Department
Used Car Dealer
Website Integration

DealerCenter Reviews

Showing 5 of 1,257 reviews

Overall
4.9/5
Ease of Use
4.8/5
Customer Service
4.9/5
Features
4.8/5
Value for Money
4.8/5

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

Reviewed on 22/12/2017
Brandon michel E.
Founder/Consultant/Trainer
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Anyone can set up a auto dealership and have it operational and effective in a week.

Pros: Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons: The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

DealerCenter Review

Reviewed on 25/01/2020
Jason H.
Owner
Automotive, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.

Cons: Costs can add up when adding more and more services.

Great Software at a Great Price!

Reviewed on 3/12/2019
Victor C.
Owner
Automotive, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: So far it has been positive. Very intuitive. I would like to see some improvements, but it seems they are working on them.

Pros: Very easy to use. Intuitive functions etc. Very modern look and love that it is web-based so accessible from anywhere.

Cons: You have to dig to find some functions/reports etc. Would have like better training also. Learning on our own as we go.

DealerCenter Doesn't Care

Reviewed on 10/02/2020
Eli W.
IT Manager
Automotive, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
1/5
Overall
1/5
Ease of Use
1/5
Features & Functionality
1/5
Customer Support
1/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.

Pros: It is user friendly, unless you have issues.

Cons: Our company was double charged for 6 months. They lied to us on multiple occasions saying that we were not double paying. They signed the revised contract themselves assuring us they were making a simple addition to the contract. They continued to directly take the money out of our account so we didn't notice right away. When we tried to come to a settlement they told us "They don't care if they lose our business". We were given no choice but to pay for something we never used, or find a new CRM and website management software. They outsource their customer service. You rarely can get on the phone with someone who is articulate and knowledgeable. Incredibly unhelpful as soon as you try and resolve any issues that involve them over charging their customers.

HGK Motors LLC

Reviewed on 17/12/2019
Henri K.
Principal
Automotive, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Compared to DealerCar Search, DC has much more features and has everything integrated so I can spend less time doing admin work and more time selling. My point of contact [SENSITIVE CONTENT HIDDEN] has been awesome

Pros: I love how easy it is to have my book values and options with the VIN decoder that's built in. Compared to DealerCar Search, DC has much more features and has everything integrated so I can spend less time doing admin work and more time selling.

Cons: No issues or problems with DC, all good