Who Uses DealerCenter?
The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.
What Is DealerCenter?
Serving over 13,000 dealers, DealerCenter is a leading provider of dealer management solutions. DealerCenter gives full control over sales, customer management, inventory, credit reports, insurance and financing. With available add-ons of Dealer Websites and Buy Here, Pay Here, it gives you the functionality you need. As an authorized reseller, we can provide access to major credit bureau and book services, vehicle history reports and other services popular with independent dealers.
DealerCenter Pricing Overview
DealerCenter starts at US$60.00/month. DealerCenter does not have a free version but does offer a free trial. See additional pricing details for DealerCenter below.
Showing 5 of 1,257 reviews
Reviewed on 22/12/2017
A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.
Brandon michel E.
Comments: Anyone can set up a auto dealership and have it operational and effective in a week.
Pros: Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
Cons: The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
Reviewed on 25/01/2020
Pros: Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.
Cons: Costs can add up when adding more and more services.
Reviewed on 3/12/2019
Great Software at a Great Price!
Comments: So far it has been positive. Very intuitive. I would like to see some improvements, but it seems they are working on them.
Pros: Very easy to use. Intuitive functions etc. Very modern look and love that it is web-based so accessible from anywhere.
Cons: You have to dig to find some functions/reports etc. Would have like better training also. Learning on our own as we go.
Reviewed on 10/02/2020
DealerCenter Doesn't Care
Comments: Overall experience with DealerCenter was great, up until we tried to acquire more features. They lied to us, signed the new contracts on our behalf, double charged us for 6 months, then told us they didn't care if they lose our business, giving us no choice but to pay for something we never used, or find a new CRM and website management software.
Pros: It is user friendly, unless you have issues.
Cons: Our company was double charged for 6 months. They lied to us on multiple occasions saying that we were not double paying. They signed the revised contract themselves assuring us they were making a simple addition to the contract. They continued to directly take the money out of our account so we didn't notice right away. When we tried to come to a settlement they told us "They don't care if they lose our business". We were given no choice but to pay for something we never used, or find a new CRM and website management software. They outsource their customer service. You rarely can get on the phone with someone who is articulate and knowledgeable. Incredibly unhelpful as soon as you try and resolve any issues that involve them over charging their customers.
Reviewed on 17/12/2019
HGK Motors LLC
Comments: Compared to DealerCar Search, DC has much more features and has everything integrated so I can spend less time doing admin work and more time selling. My point of contact [SENSITIVE CONTENT HIDDEN] has been awesome
Pros: I love how easy it is to have my book values and options with the VIN decoder that's built in. Compared to DealerCar Search, DC has much more features and has everything integrated so I can spend less time doing admin work and more time selling.
Cons: No issues or problems with DC, all good