Who Uses GOFRUGAL?
Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries
What Is GOFRUGAL?
GOFRUGAL Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries.
Our key focus is on providing a great customer experience with our digital solutions
GOFRUGAL Details
GOFRUGAL Technologies
https://www.gofrugal.com
Founded 2004
GOFRUGAL pricing overview
GOFRUGAL does not have a free version but does offer a free trial.
Free Version
No
Free Trial
Yes
GOFRUGAL deployment and support
Support
- 24/7 (Live Rep)
- Business Hours
- Online
Deployment
- Installed - Mac
- Cloud, SaaS, Web
- Installed - Windows
- Mobile - iOS Native
- Mobile - Android Native
Training
- In Person
- Live Online
- Webinars
- Documentation
GOFRUGAL Features
Apparel Management Software
- Billing & Invoicing
- Catalog Management
- Inventory Management
- Materials Management
- Order Management
- Product Management
- Production Management
- Purchasing
- Returns Management
- Shipping Management
- Supplier Management
- Supply Chain Management
- Warehouse Management
Bakery Software
- Accounting Management
- Customer Management
- Inventory Management
- Labor Cost Calculator
- Nutrition & Ingredient Labels
- Nutrition Analysis
- Production Management
- Recipe/Formula Costing
- Recipe/Formula Management
- Sales History
- Sales Management
Convenience Store Software
- Deli / Restaurant Management
- Employee Management
- Fuel Management
- Fuel POS
- Grocery POS
- Inventory Management
- Lottery Management
- Loyalty Program
- Multi-Store
- Price Book
- Retail Management
- Single Store
Food Delivery Software
- Food Delivery Dispatching
- For Restaurants
- Gift Card Management
- Live Tracking
- Loyalty Program
- Menu Management
- Online Ordering
- Order Management
- Reporting/Analytics
- Routing
Food Service Management Software
- Costing
- For Cafeterias
- For Healthcare Facilities
- Free / Reduced Meals
- Inventory Management
- Menu Planning
- Nutritional Analysis
- Online Payments / Funding
- Point of Sale (POS)
- Purchasing
- Recipe Management
- Schools
- Tray Tracking
Inventory Control Software
- Barcoding/RFID
- Check-in/Check-out
- Cost Tracking
- Forecasting
- Inventory Optimisation
- Inventory Tracking
- Item Management
- Reorder Management
- SKU/UPC Codes
- Serial Number Tracking
- Supplier Management
Inventory Management Software
- Alerts/Notifications
- Forecasting
- Inventory Optimisation
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Product Identification
- Reorder Management
- Reporting/Analytics
- Retail Inventory Management
- Supplier Management
- Warehouse Management
POS Systems
- Barcode Scanning
- Commission Management
- Customer Account Profiles
- Discount Management
- Electronic Signature
- Gift Card Management
- Loyalty Program
- Multi-Location
- Restaurant POS
- Retail POS
- Returns Management
- eCommerce Integration
Pharmacy Software
- Automatic Refills
- Barcodes/Labels
- Claims Management
- Compounding
- E-Prescribing
- Electronic Signature
- Forms Management
- Inventory Management
- Multi-Store Management
- Online Refills
- Pill Database
- Point of Sale (POS)
- Prescription Processing
Restaurant Management Software
- Billing & Invoicing
- Built-in Accounting
- Employee Management
- Inventory Management
- Kitchen Management
- Menu Management
- Point of Sale (POS)
- Reporting/Analytics
- Reservations Management
- Table Management
- Wait List Management
Restaurant POS Software
- Delivery Management
- Gift Card Management
- Inventory Management
- Loyalty Program
- Mobile Access
- Online Ordering
- Reporting/Analytics
- Separate Checks
- Split Checks
- Table Management
- Tips Management
Retail Management Software
- CRM
- Commission Management
- Email Marketing
- Employee Management
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Location
- Order Management
- Purchase Order Management
- Reporting/Analytics
- Returns Management
- eCommerce
Retail POS Systems
- Barcode Scanning
- Commission Management
- Discount Management
- Gift Card Management
- Inventory Management
- Loyalty Program Support
- Pricing Management
- Returns Tracking
- Sales Tracking
- Touch Screen
- eCommerce
Supply Chain Management Software
- Demand Planning
- Electronic Data Interchange
- Import/Export Management
- Inventory Management
- Order Fulfillment
- Sales & Operations Planning
- Shipping Management
- Supplier Management
- Transportation Management
- Warehouse Management
Warehouse Management Software
- 3PL Management
- Barcoding/RFID
- Forecasting
- Inventory Management
- Multi-Location
- Order Management
- Purchasing
- Quality Management
- Real Time Synchronisation
- Receiving/Putaway Management
- Returns Management
- Shipping Management
iPad POS Software
- Bar POS
- Barcode Scanning
- Commission Management
- Discount Management
- Gift Card Management
- Inventory Management
- Loyalty Program Support
- Pricing Management
- Restaurant POS
- Returns Tracking
- Sales Tracking
- User Access Permissions
- eCommerce
GOFRUGAL Alternatives - Capterra New Zealand 2021
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GOFRUGAL Reviews
Read all reviewsOverall rating
Average score
Cyrus K.
-
Overall Rating5 /5
-
Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/05/2019
"RESTAURANT POS -RPOS6.5 REVIEW"
Comments: It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.
Pros:
The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App.
I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this.
Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.
Cons: The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.
- Reviewer Source
- Reviewed on 18/05/2019
Sorabh A.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support1 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 5/09/2020
"GoFrugal is the Best"
Comments: Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.
Pros: There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.
Cons: I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.
- Reviewer Source
- Reviewed on 5/09/2020
Paras S.
-
Overall Rating2 /5
-
Ease of Use3 /5
-
Features & Functionality2 /5
-
Customer Support1 /5
-
Value for Money3 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 27/10/2017
"disappointment from the unsatisfactory level of service"
Comments: Stock management Locationwise
Pros: There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
Cons:
We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.
We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.
1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.
We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
- Reviewer Source
- Reviewed on 27/10/2017
Kartik R.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support4 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 12/10/2020
"My Review"
Comments: Superb!
Pros: It is a very simple software to operate. Very user friendly.
Cons: Customer support over chat can be challenging at times
- Reviewer Source
- Reviewed on 12/10/2020
Ajay R.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 17/09/2020
"Smart Baniye"
Pros: Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.
Cons: Offer Management Feature is not upto the mark.
- Reviewer Source
- Reviewed on 17/09/2020
