--- description: Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.co.nz/software/61368/salesforce Page: 1 / 752\ Next: [Next page](https://www.capterra.co.nz/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18760 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18760 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Accounting - Activity Dashboard - Auto-Dialer - CRM - Call Centre Management - Call List Management - Campaign Management - Catalog Management - Channel Management - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer Profiles - Customer Segmentation - Dashboard - Data Entry - Data Security - Document Management - Email Management - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - For Small Businesses - Forecasting - Inbox Management - Knowledge Management - Lead Capture - Lead Generation - Lead Management - Lead Nurturing - Onboarding - Performance Management - Performance Metrics - Pipeline Management - Price Optimisation - Prioritisation - Progress Tracking - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Shared Contacts - Task Management - User Management ... and 55 more features ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.co.nz/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.co.nz/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.co.nz/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.co.nz/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.co.nz/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4444 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (6958 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews) 4. [Dynamics 365](https://www.capterra.co.nz/software/157279/dynamics-365) — 4.4/5 (5804 reviews) 5. [EngageBay CRM](https://www.capterra.co.nz/software/178819/engagebay-marketing) — 4.7/5 (906 reviews) ## Reviews ### "Salesforce perfect to see ROI" — 3.0/5 > **Duncan** | *12 July 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: For my role, I like how Salesforce allows me to track and meaure the return on my marketing investments > > **Cons**: Salesforce can be a very complicated product to understand and implement into your business. There is a bit of learning curve using saleforce > > Overall, Salesforce is a great solution to a buinsess that wants to connect, track snd measure the impact of their sales to their marketing efforts ----- ### "Powerful CRM" — 4.0/5 > **Alex** | *24 March 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud is a widely regarded CRM for customer relationship management and tracking interactions well > > **Cons**: Pricing is high, which might be a consideration for some businesses > > Great for those who need to manage a large number of contacts ----- ### "Flexible CRM" — 5.0/5 > **Jose** | *13 November 2018* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The solution is built to be "personalised", I chose the word personalise vs customise as I believe that they are two different things. A solution that is built to be personalised allows you to change the view, fields, entries, etc, without having to modify the background code. A customised solution requires changes in code that can result on performance issues. A CRM solution that can be personalised vs customised has the potential to assist an organisation without compromising performance and salesforce being a SaaS solution can grow with the organisation without affecting customer service. > > **Cons**: Not a problem with the solution but the vendor, be selective and wise about the preferred vendor selected to support your platform. Working with the wrong vendor can have serious consequences as your end users may feel that the solution is not adequate when it was the vendor who did not implement a good solution in the first place due to lack of requirements understanding or a poor set of skills. > > Overall, great experience, the migration process caused a few headaches but we got there at the end. It is important to have a solid migration plan from your existing on premises or SaaS CRM solution. That will be the key for a successful implementation. ----- ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Cons**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "A powerful tool with strong customisability that is one of its biggest strengths and issues" — 4.0/5 > **Zane** | *12 February 2026* | Nonprofit Organisation Management | Recommendation rating: 6.0/10 > > **Pros**: Using the not-for-profit discount has allowed us to receive 10 free licenses marking great value for money. It is also a highly customisable tool and while it is easy to use, there is plenty of functionality that can be changed and added behind the scenes to allow it to do exactly what you want > > **Cons**: The customisability of the tool itself is great pro but it can also cause issues once you have finished your setup, particularly if you integrate third party apps from the app exchange. One thing to be aware of is the extreme difficulty in making larger changes once you have completed your setup. The user interface for some things such as email templates and forms is not the most friendly and is fairly bare bones > > It is a incredibly powerful tool that has allowed us to greatly improve our workflows. We have faced a number of issues that have stemmed more from not understanding how difficult changing things after the implementation was. We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of truth ----- Page: 1 / 752\ Next: [Next page](https://www.capterra.co.nz/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data