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What Is Basecamp?

The Basecamp Way of working is used by thousands of teams that like to get work done without distractions and inefficiencies. Basecamp is opinionated about how work should flow, making it easy for teams to adopt and perfect for managers who want to get everyone in sync.

Basecamp includes all tools that teams may need to collaborate, including file sharing, messages, chat, to-dos, and Card Table.

Don't just take our word for it - see what people are saying, and give it a try with a free trial.

Who Uses Basecamp?

Entrepreneurs, freelancers, small businesses (1-99 employees), and groups inside large organizations.

Basecamp Software - Basecamp to-do list
Basecamp Software - Basecamp timesheets
Basecamp Software - Basecamp document management
Basecamp Software - Basecamp cases
Basecamp Software - Basecamp dashboard

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Reviews of Basecamp

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dawid
Dawid
Product Manager in UK
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

All the foundations you need

5.0 7 months ago

Pros:

Basecamp is the perfect solution for simplicity and efficiency. It has just what you need to manage projects, communications, and almost any collaborative work. You're not flooded with a ton of features that you'll never use. The message board is simple, yet effective, with just enough customisability. Most importantly, it's a product built for their own use case - so Basecamp's authors are using the platform to build their entire business around it. They have a ton of free resources, with my favourite being the Shape Up book about how Basecamp runs research & discovery on the platform.

Cons:

They've improved many of the things I didn't like, so I think the only remaining issue is that you can't set tasks to recur every 8+ days. It caps out at 7. It's a niche use case, but I needed it a few times already and had to work around this.

Ashok
Senior Director in Canada
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive set of capabilities for us

5.0 7 months ago

Comments: Has special interface with other softwares which makes meeting management and scheduling great and possible.

Pros:

Basecamp is a unified workspace that manages all areas of everyday operations and duties for our company's management. It provides dozens of sales and marketing automation rules, charts, reports and calendar which are most appropriate for our organization.

Cons:

Very straightforward. It has maintained a clean reputation with us. I highly value Basecamp.

Syed
Software Engineer in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My effective project management tool.

4.0 6 days ago New

Comments: Basecamp has made team collaboration a lot easier. I leveraged it to coordinate a cross-departmental effort, and the consolidated platform eliminated confusion and improved communication. It’s particularly great for teams that value simplicity over complexity.

Pros:

I like how Basecamp has everything in one place, messages, to-dos, files, schedule. For instance, when we were working on a remote team project, the message board feature also eliminated email threads going off on tangents, and automatic check-ins ensured that everyone was accountable without coming across as micromanagers.

Cons:

Advanced features are missing for more complex projects. Also, the interface is simple but somewhat dated compared with more modern tools.

David
David
National Sales Manager in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Decent software. Could be better.

3.0 7 months ago

Comments: Basecamp works well and is a decent project management tool. If you have no used other project management tools than you will find it very helpful. However, if you have used software like Asana or Mondays, you quickly realize the limitations of Basecamp.

Pros:

Basecamp has single page projects that are relatively simple to use. The to-do lists are easy to use as well. Basecamp can also handle large file transfers.

Cons:

Basecamp isn’t the most user friendly software available. It’s quirky and somewhat difficult to figure out what to do if you aren’t familiar with the software.

Stanislav
Marketing manager in Czechia
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great tool to organize your projests

5.0 4 months ago

Comments: Support tasks and processes in food product development and marketing.

Pros:

Easy to implement to the company. Supporting tasks and project management. Easy to connect companies outside the business.

Cons:

Missing some functions in tasks editing.

Cory
Director of Operations in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great entry level project management system

4.0 4 months ago

Pros:

The simplicity. Compared to other project management tools, Basecamp offered a simple to navigate system which was very user friendly.

Cons:

It was missing a few key features such as a reporting functionality

Matthew
Director in Canada
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Basecamp Best Team Doc Storage Program

5.0 2 weeks ago New

Comments: Very positive. Super interactive with all other major data programs. Can easily link to Google Docs or any other data.

Pros:

Excellent and user-friendly program for having a central location for shared document storage. Better than Google docs because it is not created within a dedicated account, so that when the person who created it leaves, access become problematic. Solved a significant access issue for our multi-disciplinary team.

Cons:

No downsides. At first I was slow to use it because it represented yet a whole other new software to get used to, but then when I spent even just a bit of time in it, I realized how extremely easy it is to use

Erika
Data Analyst in Germany
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very Useful

5.0 last month New

Pros:

I like how everything is in one place, making project management straightforward

Cons:

It’s missing some advanced tools, like Gantt charts and task dependencies

Kelly
Owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent choice for universities!!

5.0 4 weeks ago New

Comments: I am pleased with using Basecamp. This is our college software for remote students. It is easy to use learn and to use. I have had no issues with missing assignments or time scheduling. Overall pretty excellent for use in a college setting.

Pros:

This software utilizes my student assignments, allows me to easily upload projects and send feedback to other students.

Cons:

There is not much about Basecamp that I do not like. This software is actually pretty great.

Peter
Director in US
Education Management, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Basecamp - All you might need for simpler projects

4.0 2 months ago New

Comments: We used Basecamp to organize our projects

Pros:

Relatively simple interface, not overly complex

Cons:

Sort of the opposite of the Pros - it's also not as flexible/powerful enough to do some of the things its competitors can do

mouhssine
Review service in Morocco
Computer & Network Security, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Basecamp review

5.0 last year

Comments: My experience with Basecamp is good and I recommend it for managing projects and tracking tasks professionally

Pros:

What I liked about Basecamp is its professionalism in document management and an easy and simple interface that anyone can rely on. I highly recommend Basecamp.

Cons:

Everything looks good on Basecamp, except that there is a slight problem, which is that the program crashes suddenly sometimes

Haleema
Consultant in India
Human Resources, Self Employed
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Basecamp usage from a freelancer's perspective

5.0 last year

Comments: Excellent. Would highly recommend it to other freelancers like myself.

Pros:

It had a simple UI which was easy to use and always on point. It did not have any fluff and it did not require me to spend an additional 5 minutes to interpret each page. It was also easier for my clients from smaller towns (who were not as tech friendly) to adopt to.

Cons:

The page would look cluttered at times when it had too many tasks and schedules put together. For someone like me who puts a high priority on UI, this was not very appealing. Incorporating grids/tabular format could have made it appear more organized.

Emmanuel
Chief Servant in US
Religious Institutions, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Basecamp Powering Meaningful Ideas For Projects

5.0 5 months ago

Comments: Basecamp is fantastic for the way it gets work done safe and fast.

Pros:

Basecamp has given us ability to communicate with clients all over the world in order to get projects done. Basecamp allows members to share ideas inorder to come up with powerful outcomes. Working on projects has been easy because of collaborations which makes tasks get done faster.

Cons:

Basecamp for me has done well and doesn't have anything negative to talk on.

Jerra L
Jerra L
Stylist in US
Verified LinkedIn User
Consumer Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Task management made super easy

5.0 12 months ago

Comments: With Basecamp we have been able to achieve an appointment scheduling system for the betterment our service delivery to our clients

Pros:

Basecamp is a hit but not a miss. It is simplified, tailored and integrated into an organized easy to use platform. It's comprehensivity stands out for me that it has a range of functionalities that perfectly suit my task management needs. It's straightforward and unified dashboard allow me to keep track of all my clients appointments. Since it is a default communication platform in the salon we use it as a centralized place where we can share new hairstyles and brainstorm on how to achieve each one of it soo it allows for sharing of any file of any format especially pictures which is the most common in our setup. Getting every appointment on calendar helps with scheduling the appointment to make sure there are no double salon appointments on the same time or day

Cons:

Honestly I love every bit of Basecamp and have nothing against it

Temitayo
Senior Executive Officer in UK
Arts & Crafts, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Why I Prefer Basecamp for PPM

5.0 5 months ago

Pros:

Basecamp is a reliable tools when it comes to managing projects and tasks through real-time workflow automation.

Cons:

I have had no bad experience with Basecamp on my user end.

Nishmitha
Accounting Manager in Ecuador
Renewables & Environment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly software for project management

5.0 6 months ago

Comments: It has helped me to keep multiple projects running and well managed

Pros:

I like the to do list it's having which helps me to understand what are the things i need to do to complete my project work. It simplifies my project and saves me time.

Cons:

Sometimes the system can be quite slow but it is easy to implement and navigate.

Shri Ram
Web Developer in India
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Basecamp Review

5.0 last year

Comments: Using Basecamp has been a really fruitful experience. It made working on remote projects easier and more productive for us, as there were no communication problems. Basecamp provides a shared dashboard that displays all project details, including plans and progress, which further aids in keeping us all in the loop regarding the project activity.

Pros:

Basecamp provides a really helpful group chat feature that lets us communicate in real time, no matter where we are in the world. This enables us to have extremely fruitful conversations, particularly while working remotely, which produces outcomes that are just as good as those obtained when working on-site. It gives us access to a shared dashboard where we can monitor the work that has already been completed, the work that is scheduled, and how our job is to be completed. It's simple and extremely safe to share files and other materials.

Cons:

Nothing about Basecamp bothers me the least, primarily since everything about it has been working really well.

Dylan
Dylan
Software Developer in UK
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A no brainer

5.0 last year

Comments: I very much enjoyed Basecamp, and their simple featureset and pricing structure is a breath of fresh air in a world of tiered pricing and convoluted workflows.

Pros:

As a consultancy, Basecamp made it easy to keep all our projects in one place while only inviting clients to view their own tickets, keeping our developers sane.

Cons:

Basecamps simplicity is both it's finest feature and it's only shortcoming. Some companies have more convoluted workflows that require more advanced features.

Subarna
Subarna
Software Developer in Nepal
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Simply the best Project management tool

4.0 last year

Comments: In our company, Basecamp is mostly used as a project management tool that helps us to track our progress smoothly. It makes overall team collaboration effective and members can express themselves better.

Pros:

One fantastic aspect of Basecamp is that you can just simply make your workgroups for different teams and its very effective and consistent with how you can communicate with other team memebers. You can have effective interactions and work can be allocated efficiently. It's incredibly beneficial for collaborating with your team

Cons:

Because of how responsive the customer support service through the contact us they've responded very rapidly. Every feature that is offered is simple to utilize. I have only seen Basecamp's positive aspects and I haven't yet seen any drawbacks.

Antonella
Accountant in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A great project management platform.

4.0 3 months ago

Comments: Implementation of the software in our organisation has fostered effective collaboration on various work spaces and ensured real-time tracking of task progresses.

Pros:

Seamless implementation of the software and flawless tracking of conversations.

Cons:

The software is outstanding I have nothing to dislike.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

BASECAMP Tool for team Management

5.0 last year

Comments: Overall a very nice tool for managing the team activity and tracking daily task and other activities.

Pros:

1.One of the best tool in the market for managing and organizing project team activity 2. highly compatible mobile version for tracking of task and activities 3. Customized board and charts for different vendors and managing daily activity and calls

Cons:

Customer support team should be more responsive. Able to manage moderate team size but big team size having issues. There must be a central repository system for recording the training sessions and important documents.

Gerrit
Solutions Engineer in US
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

For a free software - a great starting point for project management

4.0 2 months ago

Pros:

It was free and was a great project management tool for the stage of our company at the time.

Cons:

It was extremely easy to let customer chats on specific tasks drag on way too long and then it was difficult to go back and review what went on.

Mike
VP Marketing in US
Furniture, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

GHF Basecamp Review

5.0 last year

Comments: Great! I've only seen it go down once during my current employment. Our associates like it, it's easy to use. It just takes a little disapline to update.

Pros:

The visability into all tasks, assignments, as a repository for critical information.

Cons:

Doesn't work as well on certain browsers.

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Highly recommended

4.0 5 months ago

Pros:

The best thing about Basecamp is that it provides a central hub that is safe and easily accessible to projects. It makes it easy to invite all major project stakeholders and has the ability to discuss projects quickly and easily.

Cons:

I'd like to add some project management features.

Lucytta
System Administrator in Lithuania
Religious Institutions, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic Collaboration and Tasks Scheduling

5.0 last year

Comments: Incredible online project, team and tasks management. Online workflow management.

Pros:

Brings team together via IMM persistent chatting. Ease of scheduling tasks and online approvals. Project milestone tracking.

Cons:

Nothing to complain about it functionality.