Basecamp

Basecamp

by Basecamp

Who Uses Basecamp?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.

What Is Basecamp?

Group chat alone isn't enough. Basecamp combines *all* the tools teams need together in one place: message boards, schedules, to-do lists, group chat, documents & file storage, and more. Instead of stuff scattered all over, everything you're working on will be in one streamlined, organized place. Everyone will know what to do. Nothing will slip through the cracks. You'll always know exactly whats going on.

Basecamp Details

Basecamp

https://basecamp.com

Founded 1999

Basecamp Pricing Overview

Basecamp has a free version and offers a free trial. Basecamp paid version starts at US$99.00/month.

Starting Price

US$99.00/month

Pricing Details

Unlimited users, unlimited projects.

Free Version

Yes

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Online

Basecamp Features

Collaboration Software
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customisable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Collaboration
Electronic Signature
Employee Activity Monitoring
Live Chat
Meeting Management
Remote Access
Remote Support
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Collaboration Tools
Create Subtasks
Gamification
Gantt/Timeline View
Mobile Access
Percent-Complete Tracking
Recurring Task Management
Reporting/Analytics
Spreadsheet View
Task Board View
Time Tracking
To-Do List View
Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing

Basecamp Reviews

Showing 5 of 11,855 reviews

Overall
4.3/5
Ease of Use
4.3/5
Customer Service
4.3/5
Features
4.2/5
Value for Money
4.2/5
Brandon S.
Marketing Content Manager
Biotechnology, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 7/01/2020

"Not a Swiss Army Knife, But Offers Extreme Value"

Comments: I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.

Pros: Basecamp 3 offers an intuitive platform and interface for project and operational collaboration across a wide distributed team. It's easy to onboard new team members both inside and outside the organization. The flat-rate price is a steal compared to all of its competitors.

Cons: Basecamp does not try to be all things to all people, which is a blessing and a curse. There are dozens of other features offered by other platform that are not offered by Basecamp. So if those features are critical, you may have to turn to one of the API-driven integrations for a separate fee.

  • Reviewer Source 
  • Reviewed on 7/01/2020
Ryan W.
Marketing Director
Marketing & Advertising, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/04/2020

"Basecamp allows me to track my team's progress easily and efficiently "

Comments: I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.

Pros: Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

Cons: My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

  • Reviewer Source 
  • Reviewed on 11/04/2020
Regina M.
Design Manager
Higher Education, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    2/5
  • Customer Support
    4/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 3/04/2020

"Adequate, better than nothing"

Comments: Adequate, at best. Better than nothing. More work than it should be, after 5 years of use. I'm not sure this is the best product for as many users and as many projects as we have... maybe ok for a handful of users/customers and 5-10 projects at a time.

Pros: It's better than an excel spreadsheet. I consider it to be a 'starter' PMS. Sort of like a starter home, or first car (if you're parents aren't rich).

Cons: None of our users can use it properly no matter how many times I instruct them, send them cheat sheets, walk them through the process, justify my requirements for how to use it properly. There's too many places for users to put things, too many ways to make it confusing. Nobody seems to be able to find a thread to continue a conversation, and they just keep starting new messages for everything. If you have a lot of files to add to a project, it gets really confusing on which one is the right one - even if you explain that the newest one is top right. If there's too many messages or files - the oldest ones get buried and nobody can figure out how to find them. The archiving system is a nightmare - impossible to find and pull up projects, you can't search by project, you can only search by a file name, and you can't sort your search - it's just a long list, and you'd better hope you were super consistent in naming your files if you ever want to find something again. There's no analytics

  • Reviewer Source 
  • Reviewed on 3/04/2020
Clayton C.
Director of Operations
Computer Software, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/02/2020

"Hands-down my favorite project management software"

Comments: I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.

Pros: Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons: There is a little bit of a learning curve with the single page interface but that is be design.

  • Reviewer Source 
  • Reviewed on 25/02/2020
Stefanie M.
Senior Account Manager
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2/04/2020

"Basecamp Review"

Comments: Overall, this is the most easy to understand and easy to navigate project CRM tool that I have used.

Pros: I think the system is very user-friendly. If someone was new to it, it wouldn't take much time for them to catch onto how to create and assign out tasks and task lists.

Cons: Using it as a daily task organizer only worked for select departments who had ALL tasks housed within the system. For departments that had additional tasks (client phone calls etc.) keeping up with daily tasks/keeping all teams up-to-date within the system was difficult. You can only view one persons task list at a time to see what they have overdue, what is on deck for the day and what tasks are upcoming. If you have multiple team members on the project there is no easy way to see a quick overview of where everything stands aside from looking the actual project folder.

  • Reviewer Source 
  • Reviewed on 2/04/2020