---
description: Learn more about MEX Maintenance price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: MEX Maintenance Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [MEX Maintenance](/software/56749/mex)

# MEX Maintenance

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> MEX is a technician-first CMMS for mid-market asset-intensive, multi-site facilities and maintenance operations.
> 
> Verdict: Rated **4.3/5** by 84 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MEX Maintenance?

Built for mid-market asset-intensive, multi-site facilities and maintenance operations used across sectors such as manufacturing, healthcare, government, education and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 84 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: TMA Systems
- **Location**: Tulsa, US
- **Founded**: 1988

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Pricing is based on the functionality and modules your organisation requires. Please reach out for a quote and additional pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Australia, Canada, Fiji, France, Japan, New Zealand, Papua New Guinea, Samoa, Solomon Islands, Spain, Tonga, United Kingdom, United States, Vanuatu

## Features

- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Barcoding/RFID
- Billing & Invoicing
- Cost Tracking
- Depreciation Management
- Document Management
- Electronic Signature
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- Historical Reporting
- Incident Management
- Inspection Management
- Inventory Control
- Inventory Management
- Job Management
- Job Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Parts Management
- Predictive Maintenance
- Preventive Maintenance
- Purchase Order Management
- Quotes/Estimates
- Reminders
- Repair Tracking
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Service History
- Technician Management
- Third-Party Integrations
- Vehicle Information
- Vendor Management
- Warranty Tracking
- Work Order Management

## Integrations (4 total)

- MYOB Business
- ProCal
- SAP Enterprise Asset Management
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software)

## Related Categories

- [CMMS Software](https://www.capterra.co.nz/directory/30032/cmms/software)
- [Facility Management Software](https://www.capterra.co.nz/directory/30211/facility-management/software)
- [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software)
- [Fixed Asset Management Software](https://www.capterra.co.nz/directory/10026/fixed-asset-management/software)
- [Building Maintenance Software](https://www.capterra.co.nz/directory/30102/building-maintenance/software)

## Alternatives

1. [Fracttal One](https://www.capterra.co.nz/software/159911/fracttal) — 4.6/5 (1773 reviews)
2. [MaintainX](https://www.capterra.co.nz/software/179296/getmaintainx) — 4.8/5 (1005 reviews)
3. [Limble](https://www.capterra.co.nz/software/162600/limble-cmms) — 4.8/5 (738 reviews)
4. [eMaint CMMS](https://www.capterra.co.nz/software/100468/emaint-cmms) — 4.5/5 (384 reviews)
5. [CARL Source](https://www.capterra.co.nz/software/127149/carl-source) — 4.4/5 (73 reviews)

## Reviews

### "MEX  overview" — 4.0/5

> **Ross** | *8 April 2024* | Oil & Energy | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use, quite intuitive, has most of the functions we need. Cloud based.
> 
> **Cons**: Planning and Scheduling functionality could be enhanced, cannot customize the reports, when asked if we could the answer was no as the std reports have to be the same for everyone. &#10;As mentioned auto generation of PM's can be looked at would save peoples time and effort going through activator once the PMs have been sanctioned.
> 
> Good to date, no major issues. Always room to improve with modifications and enhancements as the software evolves to meet industry needs.

-----

### "Whakapapa Ski Area" — 5.0/5

> **Debbie** | *8 April 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: I like pretty much everything about Mex.  I've been using it since 2014.  Today there's no way I could manage the huge volume of work thats involved in executing the preventative and repair work that keeps our assets compliant and in good working condition.  We can keep an eye on everything and are able to recognise when we need to replace an asset before current fails entirely.  Your support team are awesome.
> 
> **Cons**: I would like to be better educated about report writing or modifying reports.  Its not something I do very often and always need support if I need something changed or modified.&#10;One suggestion I do have is when I'm working in the Work Order Listing, which is often, if I close a work order I lose my place because there is no highlighted (in blue) line of where I was last at like it does when you print a work order from the list.  I understand that when you close a work order it disappears from the list but it would be helpful if a way could be found to perhaps highlight the work order line preceding the one that was just closed.
> 
> Very good, it does everything I need it to.  There features I dont use that I intend to learn about.  My job is very busy so finding the time to spend upskilling myself is difficult.

-----

### "Ease of use" — 5.0/5

> **Jan** | *16 April 2024* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: It's an easy-to-use system that is not overly complicated and can easily follow a process with minimum steps. We do have young and old school guys and across the board, all are happy with use of system.
> 
> **Cons**: There is not much to say here, only have pros on MEX.

-----

### "Preparing Maintenance Plans" — 3.0/5

> **Bill** | *8 April 2024* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: Setting up is all good - but needs more training for all our users like on one or group.
> 
> **Cons**: Scheduling weekly and monthly Maintenance Work Orders is not consistent especially weekly; sometimes only two weeks for any month is generated. I prefer to have monthly pop-up menu where I schedule weekly and monthly and export those to Excel as per Asset Numbers. The current schedule is not very friendly nor consistent or reliable even the frequency set up have been confirmed. More work on this aspect
> 
> As I did not have any training am happy with the basics but more training is needed to be honest.

-----

### "Support help" — 3.0/5

> **Angie** | *8 April 2024* | Food Production | Recommendation rating: 6.0/10
> 
> **Pros**: The idea of having everything under the one umbrella, apart from finance of course.
> 
> **Cons**: Can be confusing to relate to your particular industry and requirements. Manuals dont cover everything. Cant copy and paste
> 
> Good to record things in the one place such as Assets, parts etc. Have struggled with all the differences in Preventative Maintenance and getting the outcome I want. Have sought help from support and been told our version is too old and support will update it within 2 weeks.&#10;\# weeks has passed and we have not heard from anyone and my preventative maintenance is not issuing new worksheets or work orders

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