18 years helping New Zealand businesses
choose better software

What Is authorize.net?

🏆Voted the Best Payment Gateway for Fraud Prevention by Forbes!

Authorize.net helps makes it simple to accept electronic and credit card payments in person, online or over the phone. Get solutions that go to work for your business and let you focus on what you love best.

A community of nearly 500,000 merchants strong. That's a lot of passion. As a leading payment gateway, Authorize.net handles more than 1 billion transactions and $149 billion in payments every year.

Who Uses authorize.net?

Backed by Visa's 99.999% uptime, easily connect payments to every part of your business, including shopping carts, accounting, subscriptions, over the phone, in-store and more. Accept payments today.

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Reviews of authorize.net

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.3
Features
4.4
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Sonny Tee Influencer
Sonny Tee Influencer
CEO in France
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Simple and Easy To Deploy

5.0 3 years ago

Comments: Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Pros:

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Cons:

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Shannon
E-Commerce Marketing Manager in US
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great for and B2B payment processer

4.0 7 months ago

Pros:

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Cons:

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Keith
Keith
V.P. of Consulting Services in US
Verified LinkedIn User
Telecommunications, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Payment Gateway But Not Exactly a Payment Processor

3.0 3 years ago

Comments: Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Pros:

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Cons:

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Ashfak
Senior executive in India
Banking, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Authorize review

5.0 4 months ago

Pros:

its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes.

Cons:

Net include its pricing structure, which can be higher than some competitors, especially for small businesses.

Vanessa
BILLING AND INSURANCE SPECIALIST in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

AUTHORIZENET IS A MUST HAVE

5.0 5 months ago

Comments: OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS.

Pros:

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

Cons:

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

Francesca
ICT Director in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The Unshouting but Effective Payment Platform

5.0 9 months ago

Comments: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Pros:

It is very easy to implement and has a perfect reporting interface

Cons:

The only issue it the pricing which may not favor every user

Lori
ProJet manager in US
Nonprofit Organisation Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Platform

5.0 8 months ago

Pros:

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Cons:

I have not found anything I do not like.

Tanveer
Human Resource Manager in US
Education Management, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

authorize.net Works Efficiently Because It Is Reliable

5.0 10 months ago

Pros:

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Cons:

I like the efficiency of authorize.net. authorize.net has been brilliant.

Valentina
Finance Manager in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

authorize.net Is a Powerful, Essential and Reliable Tool

5.0 10 months ago

Pros:

I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability.

Cons:

authorize.net has powerful features. It has been so amazing to use authorize.net.

Carla
IT Manager in US
Hospital & Health Care, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

authorize.net: A Reliable Visa Solution

5.0 10 months ago

Pros:

This visa solution has been reliable and easy to use. authorize.net has great capabilities.

Cons:

I like all the features of authorize.net. No dislikes for authorize.net.

Joe
Marketer in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Bit Dated, But Functional

4.0 4 years ago

Comments: Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Pros:

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Cons:

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Bradley
Marketing Director in Canada
Automotive, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great compliance tool for pro users...

4.0 last year

Pros:

Ease of setup and integration with existing web platforms.

Cons:

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Eddy
IT support Engineer in Mexico
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Gets the job done, but that is it

4.0 8 months ago

Comments: I found it usefull for what it is but since you manage critiacal infomrtaion, you need people that are not going to use it to steal that information

Pros:

I has an option to process payments via card

Cons:

You have to enter everything manually, no option to make the customer input it via phone, which increases the risk for the customer

Matthew
Owner - Instructor in US
Professional Training & Coaching, Self Employed
Used the Software for: 1+ year
Reviewer Source

Triple Seven Jiu Jitsu - Authorize.net

5.0 11 months ago

Pros:

Ease of use - processes quickly. Functionality.

Cons:

Nothing I think it great for my business.

Louis
Owner in US
Apparel & Fashion, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Love it

5.0 2 years ago

Comments: Fantastic. Support is very helpful if needed. No issues at all

Pros:

Set up is very easy & integrated with everything we have. Rates are extremely competitive

Cons:

I have no cons. I’m amazed at the service.

Verified Reviewer
Verified LinkedIn User
Information Services, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Good payment platform

5.0 last year

Pros:

Authorize.Net offers robust security measures, ensuring safe and reliable payment processing for businesses

Cons:

I find Authorize.Net's fee structure to be somewhat complex, with various fees and charges that can be confusing to navigate.

Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Verified LinkedIn User
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Discover the Power of Authorize.Net

5.0 2 years ago

Comments: Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses.

Pros:

Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries.

Cons:

Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one.

Verified Reviewer
Verified LinkedIn User
Think Tanks, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It's been great for our business

5.0 6 years ago

Comments: Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Pros:

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Cons:

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Kenneth
Kenneth
Chief Operating Officer in US
Verified LinkedIn User
Military, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

5.0 6 years ago

Comments: Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros:

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Cons:

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Judith
Advancement Associate in US
Fund-Raising, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Authorize.net (former user)

5.0 2 years ago

Comments: My overall experience was good. We got a lot of help setting it up from start to finish and in-between.

Pros:

I liked that I had a lot of options when it came to reporting.

Cons:

The cost was getting to be a little prohibitive.

Dave
Dave
Manager in US
Verified LinkedIn User
Information Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

My go to payment processor

5.0 5 years ago

Comments: Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Pros:

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Cons:

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Jessica
Jessica
Volunteer Director in US
Verified LinkedIn User
Medical Devices, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Authorize.net - Easy to Use

5.0 6 years ago

Pros:

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Cons:

Honestly, nothing. I've been using it for over 11 years with ease.

Jessica
Jessica
Operations Director in US
Medical Devices, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Authorize for Small Businesses

5.0 6 years ago

Pros:

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Cons:

Nothing. We have been very pleased with this software.

Maria
Office Manager in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

EASIEST AND SIMPLE

5.0 4 years ago

Comments: Overall very pleasant. Easy for clients to use and for us as the team to use.

Pros:

Easy for clients to use and for us as the team to use.

Cons:

Have to have a second place to login vs it being integrated into our system. Just preference though.

Danielle
Danielle
Marketing Director in US
Verified LinkedIn User
Broadcast Media, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Simple payment gateway

4.0 5 years ago

Comments: We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.

Pros:

Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.

Cons:

Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.