---
description: Learn more about Abacus Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Abacus Cloud Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Abacus Cloud](/software/53608/abacus-cloud)

# Abacus Cloud

Canonical: https://www.capterra.co.nz/software/53608/abacus-cloud

> Open source billing management platform for PBX, VoIP gateways, IP phone systems, wireless, routers, data switches.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | - | ( Likelihood to recommend) |

## About the vendor

- **Company**: Abacus Group
- **Founded**: 1984

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Call Monitoring
- Call Scripting
- Contact Management
- IVR
- Queue Management
- Reporting/Analytics

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.nz/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Stable Product, but slow on upgrades & rollout on new features." — 3.0/5

> **Verified Reviewer** | *5 October 2017*
> 
> **Pros**: Product is very intuitive and easy to navigate in and around.  Steps of moving around in the program are logical.
> 
> **Cons**: Rolled out beta for Quickbooks, but was never able to make work.  When connected with support they said "stop using beta and don't worry".  Now I see they have in the last few week rolled out the non-beta for Quickbooks, but I left after issues and errors about 2 months ago so haven't evaluated.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/53608/abacus-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/53608/Abacus-Cloud/> |
| en-AE | <https://www.capterra.ae/software/53608/abacus-cloud> |
| en-AU | <https://www.capterra.com.au/software/53608/abacus-cloud> |
| en-CA | <https://www.capterra.ca/software/53608/abacus-cloud> |
| en-GB | <https://www.capterra.co.uk/software/53608/abacus-cloud> |
| en-IE | <https://www.capterra.ie/software/53608/abacus-cloud> |
| en-IL | <https://www.capterra.co.il/software/53608/abacus-cloud> |
| en-IN | <https://www.capterra.in/software/53608/abacus-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/53608/abacus-cloud> |
| en-SG | <https://www.capterra.com.sg/software/53608/abacus-cloud> |
| en-ZA | <https://www.capterra.co.za/software/53608/abacus-cloud> |
| es | <https://www.capterra.es/software/53608/abacus-cloud> |
| es-AR | <https://www.capterra.com.ar/software/53608/abacus-cloud> |
| es-CL | <https://www.capterra.cl/software/53608/abacus-cloud> |
| es-CO | <https://www.capterra.co/software/53608/abacus-cloud> |
| es-CR | <https://www.capterra.co.cr/software/53608/abacus-cloud> |
| es-DO | <https://www.capterra.do/software/53608/abacus-cloud> |
| es-EC | <https://www.capterra.ec/software/53608/abacus-cloud> |
| es-MX | <https://www.capterra.mx/software/53608/abacus-cloud> |
| es-PA | <https://www.capterra.com.pa/software/53608/abacus-cloud> |
| es-PE | <https://www.capterra.pe/software/53608/abacus-cloud> |
| fr | <https://www.capterra.fr/software/53608/abacus-cloud> |
| fr-BE | <https://fr.capterra.be/software/53608/abacus-cloud> |
| fr-CA | <https://fr.capterra.ca/software/53608/abacus-cloud> |
| fr-LU | <https://www.capterra.lu/software/53608/abacus-cloud> |

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