18 years helping New Zealand businesses
choose better software
Mindbody
What Is Mindbody?
MINDBODY elevates your customer experience—from the moment they find your salon on our app to their next visit. Step up your salon with marketing automations, scheduling, staff management, payment processing, automated reminders, reporting, and more. Building your brand? Get a custom app, too. Save time and give your clients the attention they deserve. Schedule your free demo today.
Who Uses Mindbody?
Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
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Reviews of Mindbody
Time Saving
Comments: Very happy and less stressed with Mindbody.
Pros:
I can have all the different kinds of appointments for my Mary Kay on here easily. Easy to load and navigate through it. Helps keep personal appointments seperate from my businesse.
Cons:
So far I haven't found anything that I don't like or that would be a Con for users.
Alternatives Considered:
Great product and dare I say best gym software!
Pros:
This is by far the best gym software for running a business. Easy to use and capable of doing most everything that you need.
Cons:
There are some changes with the upgrade to some of the reporting and things that I was not a fan of.
Mindbody - enjoy it more as a user than a studio owner
Comments: I always used MB as a consumer and it was my go-to when traveling to find a studio or salon. This is why we went with this for our scheduling pos software for my studio when we opened. The cost and the lack of customer support and the confusing interface for us on the backend disappointed me as a studio owner.
Pros:
I liked the reporting, the MB app, and the option to also have your own app.
Cons:
The cost, the clunkiness of the backend software and the lack of customer support for the cost.
Not great, but not bad. It'll work
Comments: It was okay. It was better than what we had been using previously.
Pros:
It was easy to set up and use. Support was also available 24/7 even though it wasn't advertised as 24/7.
Cons:
It was difficult to send emails out to members if we had any changes to our class schedules.
Alternatives Considered:
MindBody user since 2011
Comments: We have been using it since 2011 and not found a competitor that has all the same features.
Pros:
We run a large health club and MindBody has the features to allow us to run all the aspects of our business using the software. They also have excellent customer service.
Cons:
The reports should all have the option to allow comparision to the prior period, especially the sales reports. It should be easier to import a list of clients into Messenger to allow you to text a large group of clients.
