---
description: Learn more about iCity Enterprise price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: iCity Enterprise Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [iCity Enterprise](/software/39730/icity-municipal-software)

# iCity Enterprise

Canonical: https://www.capterra.co.nz/software/39730/icity-municipal-software

> Vadim Software has developed and supported a complete public sector ERP since 1975.
> 
> Verdict: Rated **3.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses iCity Enterprise?

Our products are tailored to municipality, township or local Canadian governments with populations between 2,500 and 100,000 citizens and are up to date with current legislation.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 5 Reviews |
| Ease of Use | 3.6/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Aptean
- **Location**: Atlanta, US
- **Founded**: 1984

## Commercial Context

- **Starting Price**: US$20,000.00
- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Code Enforcement
- Inventory Management
- Mobile Access
- Permit Issuance
- Scheduling
- Self Service Portal

## Category

- [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software)

## Related Categories

- [Maintenance Management Software](https://www.capterra.co.nz/directory/30058/maintenance-management/software)
- [Government Software](https://www.capterra.co.nz/directory/20048/government/software)

## Alternatives

1. [AMCS Fleet Maintenance](https://www.capterra.co.nz/software/2072/amcs-fleet-maintenance) — 4.7/5 (26 reviews)
2. [Visual Intelligence Portfolio Suite](https://www.capterra.co.nz/software/42349/visual-intelligence-portfolio) — 4.7/5 (73 reviews)
3. [NEOGOV](https://www.capterra.co.nz/software/75288/neogov) — 4.5/5 (850 reviews)
4. [Novo Solutions](https://www.capterra.co.nz/software/121230/municipal-asset-management-software) — 4.3/5 (16 reviews)
5. [Trimble Cityworks](https://www.capterra.co.nz/software/80839/cityworks) — 4.4/5 (27 reviews)

## Reviews

### "Overall the best product for small to medium sized municipalities in Canada." — 4.0/5

> **Wayne D.** | *8 November 2017* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Integration of all the modules - no need for third-party add-on products.  The new web based components are intuitive for new users.  Strong report building tools.
> 
> **Cons**: Support has been pushed to the web over the last year.  More efficient for the company but it does impact the user experience - less personal contact with support team.

-----

### "Vadim Community alone makes it worth it" — 4.0/5

> **Christa** | *21 December 2016* | Government Relations | Recommendation rating: 9.0/10
> 
> **Pros**: Navigation between any department is consistent and easy.  Ideas and issues are taken into consideration and there is a great community of people to provide support.  Program offers everything a municipality would need.
> 
> **Cons**: My cons are with the new updates only.  I don't like the way the new update is for someone who works with multiple screens and departments throughout the day, you either have to have several open, or have to have your screen titles or numbers memorized (just a slower process).  I also personally don't like that when you open a screen you have to actually click it before beginning (like to be mouseless).
> 
> Overall Vadim meets our needs.  The newest versions take a bit to get adjusted to.  I do feel there are still some adjustments that need to be made as each user from other municipalities may not operate the same.  I do however love the Vadim support teams they are always helpful and willing to take feedback to the developers.

-----

### "This product has gone from mediocre to bad in the past year. Support is poor to non existent." — 3.0/5

> **Daniel** | *11 January 2018* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Pros are few and far between these days.
Works for what we need it for when it works.
Trainers are very knowledgeable.
> 
> **Cons**: Very poor support, turn around time on support requests is 2-90 days.
Extremely temperamental software needing constant maintenance and support. 
Lots of "Bugs in the system" that is being worked on.
Integration with other systems is limited.
Implementation is tricky.
All training is charged for and expensive.

-----

### "The reliable Vadim Software" — 5.0/5

> **Carole** | *21 December 2016* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Reliable-Useful-Ease of use
You can take part in the development on new programs
> 
> **Cons**: Did not experience any yet
> 
> We have been clients of Vadim Software for a period of 14 years.
We can count on the accuracy of the reports we produce to balance our departments. ex. taxes aged trial balances-water \& sewer trial balances.
The programs are easy of use and new personnel can be trained on line by webinar or by in house training. 
Many programs are available to  facilitate the indexation of complicated spreadsheets and calculations like the municipal drain program.
When an error occurs and we are not sure how to correct, customer support are fast in answering our request.
I like working with Vadim Software and I would recommend it.

-----

### "Building Permit Module" — 3.0/5

> **Gary** | *21 December 2016* | Government Administration | Recommendation rating: 0.0/10
> 
> **Pros**: Not much
> 
> **Cons**: just about everything
> 
> Out dated client interface. Not user friendly. Little or no support. 3rd Party mobile software superior to desktop version.  Been asking when to expect update module but cannot get answer.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/39730/icity-municipal-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/39730/iCity-municipal-software/> |
| en-AE | <https://www.capterra.ae/software/39730/icity-municipal-software> |
| en-AU | <https://www.capterra.com.au/software/39730/icity-municipal-software> |
| en-CA | <https://www.capterra.ca/software/39730/icity-municipal-software> |
| en-GB | <https://www.capterra.co.uk/software/39730/icity-municipal-software> |
| en-IE | <https://www.capterra.ie/software/39730/icity-municipal-software> |
| en-IL | <https://www.capterra.co.il/software/39730/icity-municipal-software> |
| en-IN | <https://www.capterra.in/software/39730/icity-municipal-software> |
| en-NZ | <https://www.capterra.co.nz/software/39730/icity-municipal-software> |
| en-SG | <https://www.capterra.com.sg/software/39730/icity-municipal-software> |
| en-ZA | <https://www.capterra.co.za/software/39730/icity-municipal-software> |

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