--- description: Learn more about Retrospect price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Retrospect Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Business Continuity Software](/directory/30206/business-continuity/software) > [Retrospect](/software/32008/retrospect) # Retrospect Canonical: https://www.capterra.co.nz/software/32008/retrospect > Backup and disaster recovery protection for servers, desktops, notebooks, and business-critical applications. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Retrospect? Designed for SMBs and with service providers in mind. Focused solely on providing the best backup tools and support for micro, small, and midsize businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Retrospect - **Founded**: 1989 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Licensed per Backup server. Depends on OS and number of workstation clients - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Backup Log - Backup Scheduling - Bare-Metal Restore - Cloud Backup - Compression - Deduplication - Disaster Recovery - Encryption - Incremental Backup - Secure Data Storage ## Support Options - 24/7 (Live rep) ## Category - [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software) ## Related Categories - [Business Continuity Software](https://www.capterra.co.nz/directory/30206/business-continuity/software) - [Backup Software](https://www.capterra.co.nz/directory/31076/backup/software) - [Server Backup Software](https://www.capterra.co.nz/directory/31098/server-backup/software) - [Data Loss Prevention Software](https://www.capterra.co.nz/directory/31106/data-loss-prevention/software) - [Endpoint Protection Software](https://www.capterra.co.nz/directory/30907/endpoint-protection/software) ## Alternatives 1. [NinjaOne](https://www.capterra.co.nz/software/165889/ninjaone) — 4.7/5 (282 reviews) 2. [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.co.nz/software/155742/cloudally) — 4.7/5 (94 reviews) 3. [Cove Data Protection](https://www.capterra.co.nz/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 4. [Carbonite](https://www.capterra.co.nz/software/131526/carbonite) — 4.3/5 (172 reviews) 5. [IDrive](https://www.capterra.co.nz/software/171884/idrive) — 4.6/5 (1200 reviews) ## Reviews ### "Perfect backup solution for small businesses" — 5.0/5 > **Timothy** | *12 June 2018* | Higher Education | Recommendation rating: 8.0/10 > > **Pros**: The software was very easy to deploy. The cost was lower than most big brands providing backup solution. The system was highly reliable, i cannot remember we ever had the application crashing. Client app does not consume a lot of processing and memory which prevents client computers from experiencing degraded performance. The dashboards are clear \& helpful Filtering certain file extensions feature is very powerful \& beneficial in terms of disk utilization. > > **Cons**: The software performs best for personal \& small business usage. It is not an enterprise level solution. > > Easy grouping of client machines Filtering out certain file extensions for space utilization simple reporting Effective alerting ----- ### "Best customer support I've ever had" — 5.0/5 > **David** | *8 April 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Used Retrospect Disk to Disk for years, it's not expensive, it's never failed to restore when needed and if correctly set up it works perfectly. Just logged a tech support request (free) on the website and got a call from an engineer literally seconds later, he walked me through every step to correct my missing SSL in the client and sorted a few of my configs out (basically a free one to one tune-up) I honestly cannot say any other company offer that level of customer support (especially when it's free). - Hence leaving this review today cos I'm so chuffed\! > > **Cons**: It's not super intuitive so expect to spend a little time getting to know it. That said, the click here to backup software just can't match Retrospect on extremely useful features once you dig a little deeper. > > Fantastic\! There are negative reviews and I honestly think these are due to impatience or misunderstanding from admins, although their documentation isn't the best. The configuration does take a little getting your head around because it is so powerful, but once correctly configured Retrospect is bug free and works. You can leave it for months, then come back to it and restore files deleted by office staff months ago - I've done this in anger many times and it's never let me down yet\! ----- ### "The only reasonably-priced client-server backup app for Macs, also runs on Windows & backs up Linux" — 4.0/5 > **David** | *25 June 2021* | Publishing | Recommendation rating: 6.0/10 > > **Pros**: My home office is in an apartment 2 floors below a "junior master of the Universe", who does plumbing/AC upgrades but doesn't know how to maintain them. I therefore have to backup to HDDs attached to a "backup server" machine in a \_separate\_room\_ 50 cabling feet from my "client" machines. So long as all machines are on my LAN Retrospect has no problem—and there would have been one with Time Machine (which my older "client" couldn't run) because WiFi between rooms is very slow in my apartment. > > **Cons**: A couple of major releases ago, because of impending Apple changes to macOS, Retrospect lost the ability to back up Macs so old that they could only run the 32-bit Client software. I solved this problem by backing up my older "client" machine with an older version of Retrospect, backing up directly to an old tape drive. > > My one disaster recovery was successful, and I sleep soundly. Also several years ago I wrongly installed a couple of updaters on my older "client" machine; Retrospect was able to back out the updaters. ----- ### "Works 100% of the time to restore a variety of things." — 5.0/5 > **Albert** | *20 April 2018* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: I have the professional version and it is SO incredible. Works 100% of the time to restore a variety of things. Once a laptop got a virus, I hired a company to get rid of virus, but the virus destroyed many of the base system files. I did a rollback restore and it worked perfectly. I have had hard drive crashes, yet had all the data backed up perfectly. Most recently, a desktop would not shut down so I hit the power button (never a good thing), screen booted up 100% haywire and many programs did not function. I just did a registry and system file restore, and was back up 100% in 1/2 hour - with ZERO loss in any data. I had tried other programs in the past - but NONE of them work\! They do very, very poorly on restore. Only Retrospect has NEVER failed me\!\!\! > > **Cons**: A person needs to learn how it works (terminology), but the tech support people are VERY helpful\! Other than that (100 char min for this field) cannot think of another con ... ----- ### "Retrospect is great backup software for a fraction of the price of their competitors" — 5.0/5 > **Chris** | *14 May 2018* > > **Pros**: Easy to configure. Very intuitive interface and terminology makes setting up scripts a breeze. The built-in assistants make it even easier. Built-in smart filters makes it easy to see what clients have backed up and what clients have not backed up. > > **Cons**: Catalog management can be cumbersome if not organized well. Capturing clients across multiple subnets can be burdensome. ## Links - [View on Capterra](https://www.capterra.co.nz/software/32008/retrospect) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data