15 years helping New Zealand businesses
choose better software

What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results. For more information, visit www.constantcontact.com.

Who Uses Constant Contact?

Our expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premise

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

US$12.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.
View 6 more
Constant Contact video
Constant Contact Software - Use the power of the AI Content Generator to create content for emails, social posts, or SMS.
Constant Contact Software - Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.
Constant Contact Software - Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.
Constant Contact Software - Reach your customers wherever they are with SMS Marketing.
Constant Contact Software - Integrate with powerful ecommerce tools to sell more using Constant Contact.

Features of Constant Contact

  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Automated Publishing
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Message Personalisation
  • Mobile Access
  • Mobile Optimization
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Real-Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customisation
  • WYSIWYG Editor
  • Website Visitor Tracking
  • Workflow Management

Constant Contact Alternatives - Capterra New Zealand 2021

Advanced email marketing tools that are easy to use so you can grow your business using newsletters, websites and more.
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution built on an omnichannel platform. Learn more about Zoho CRM
Affordable, comprehensive, and easy-to-use solution to grow, engage, and convert your audience with powerful email and automation tools
Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue.
Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns.
Mad Mimi is an email marketing software that allows users to create, send, and track HTML email newsletters.
Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
Build customer relationships for life with data-first digital marketing
Email marketing software for creators that supports conditional content for different types of subscribers.

Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Michael
Michael
Consultant in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Constant Contact is really fabulous for email marketing--we use it for all our opted in messaging

5.0 2 years ago

Comments: We set up a landing page with a form fill, ad traffic to the landing page. Constant contact handled email and responses for all of the opted in addresses, and kept the leads warm while we developed them. Excellent deliverability, easy to use, just a first class software.

Pros:

I'm pretty familiar with email software, having used four different options extensively. Constant contact was the slickest interface, the most intuitive programming, and all of the features I wanted, without being too expensive or difficult to use.

Cons:

I have nothing but good things to say about constant contact. If I had to find a thing I like least, it would be the confusion between campaigns and programming.

Alternatives Considered: Active Demand

Reasons for Choosing Constant Contact: Price was the first factor, but then once I got in and started using it I found it was much simpler and more powerful than I expected.

Switched From: Active Demand, Lead Gen & CRM (formerly SharpSpring) and Mailchimp

Reasons for Switching to Constant Contact: The user interface is easier, the pricing structure is better, and support answers my questions.

Victoria
sales associate in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

The Best Automated System Ever!

5.0 last month New

Comments: My experience has been a happy one. Never has email marketing been more rewarding. It's as if I have my own social media marketer and virtual assistance in one for less. love it!!

Pros:

In the past I would send out emails to clients one at a time which took a lot of time as my email list grew. Using Constant Contact not only saves me time but helps me reach more people increasing my online sales.

Cons:

I absolutely love the system...I just wish more of my clients would open the emails which has nothing to do the Constant Contact.

Camille
Director of Alumni Engagement in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

It's fine, but it's not Mail Chimp

3.0 last month New

Comments: They are just fine. Don't expect to be able to speak with anyone in customer service--you get ONE call a year, ha! But if you're looking for inexpensive, it gets the job done. There are others, namely Mail Chimp, that are superior for a reason.

Pros:

Constant Contact gets the job done. You can store email addresses and create emails.

Cons:

Two things: it does not offer suppressions from sending lists. It would be great to have a feature that allows you to ensure emails are either receiving or not receiving a communication. Second: how is it 2024 and their emails for mobile still just stack everything? They can't figure out how to translate columns and wrapped photos yet? Literally everyone else does this.

Sherri-Lee
Chief Fun Officer in Canada
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Constant Contact is an amazing platform with great support!

4.0 3 months ago

Comments: Very satisfied, I have been with them for 10 years.

Pros:

Easy to use, low price point, great support, always updating and creating better options to serve us better.

Cons:

Sometimes the platform is glitchy, but they are always responsive to fix it

Alternatives Considered: Mailchimp

Reasons for Choosing Constant Contact: Constant Contact is a chamber partner and I was with the chamber so it made sense.

Switched From: Mailchimp

Reasons for Switching to Constant Contact: Better support and all the features I wanted at the right price

Tessa
Marketing Specialist in US
Nonprofit Organisation Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

An Easy Email Platform

4.0 last month New

Pros:

I like Constant Contact's ease of use. Things aren't incredibly complex, so I feel like that speeds up our work.

Cons:

There isn't a lot of ability to customize emails based on our needs. Though it gets the job done, there are things I wish we were able to adjust that just aren't available. Additionally, mobile/tablet responsiveness isn't an option, so our emails show up differently depending on the device used.