18 years helping New Zealand businesses
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What Is Constant Contact?

Constant Contact delivers for small businesses and nonprofits with powerful tools that simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience with advanced AI and Automation tools, we deliver the performance and guidance to build strong connections and generate powerful results.

Who Uses Constant Contact?

Constant Contact's expanded online marketing platform is designed to help small business owners, side-hustlers, nonprofits and individuals do more and grow more than ever before.

Where can Constant Contact be deployed?

Cloud-based
On-premise

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact pricing

Starting Price:

US$12.00/month
  • Yes, has free trial
  • No free version

Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$12.00/month.

About the vendor

  • Constant Contact
  • Located in Waltham, US
  • Founded in 1998

Constant Contact support

  • Phone Support
  • Chat

Countries available

Afghanistan, Australia, Brazil, British Virgin Islands, Canada and 123 others

Languages

Danish, Dutch, English, French, German and 5 others

Constant Contact videos and images

Constant Contact Software - Constant Contact AI Content Generator
Constant Contact Software - Constant Contact pre-built email templates
Constant Contact Software - Constant Contact SMS Marketing
Constant Contact Software - Constant Contact planning and posting social media messaging
Constant Contact Software - Constant Contact pre-built plug-and-play automation template
View 6 more
Constant Contact video
Constant Contact Software - Constant Contact AI Content Generator
Constant Contact Software - Constant Contact pre-built email templates
Constant Contact Software - Constant Contact SMS Marketing
Constant Contact Software - Constant Contact planning and posting social media messaging
Constant Contact Software - Constant Contact pre-built plug-and-play automation template

Features of Constant Contact

  • A/B Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Automated Publishing
  • Automated Responses
  • Autoresponders
  • CAN-SPAM Compliance
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Questions
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • List Management
  • Marketing Automation
  • Mass Texting
  • Message Personalisation
  • Mobile Access
  • Mobile Optimization
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Post Scheduling
  • Promotions Management
  • Question Branching
  • ROI Tracking
  • Real-Time Notifications
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • SEO Management
  • Scheduled Messaging
  • Segmentation
  • Simple Mail Transfer Protocol (SMTP)
  • Skip Logic
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Subscriber Management
  • Surveys & Feedback
  • Team Management
  • Template Management
  • Third-Party Integrations
  • URL Customisation
  • WYSIWYG Editor
  • Website Visitor Tracking
  • Workflow Management

Constant Contact Alternatives - Capterra New Zealand 2021

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Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management.

Reviews of Constant Contact

Average score

Overall
4.3
Ease of Use
4.3
Customer Service
4.2
Features
4.2
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Caitlin
Caitlin
CEO in US
Verified LinkedIn User
Performing Arts, Self Employed
Used the Software for: 2+ years
Reviewer Source

My go to email marketing platform!

5.0 last year

Comments: I have had a positive overall experience!

Pros:

It is easy to create aesthetically pleasing emails that get read!

Cons:

Most features are very intuitive, but a few (inserting gifs, for instance) can be frustrating.

Alternatives Considered: Flodesk and Mailchimp

Reasons for Switching to Constant Contact: Prior experience - the barrier to entry was lower

Christian
Co-Founder in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great to use for small businesses

4.0 3 months ago

Comments: Overall this was a good experience. For the complicated integrations, we had ot move on from constant contact.

Pros:

Constant Contact is great to use and easy to navigate.

Cons:

The integration points for the website forms for list building was difficult to integrate when we first started using the software.

Alternatives Considered: Mailchimp

Reasons for Choosing Constant Contact: The price and the integrations were easier to manage with Mail Chimp.

Switched From: Mailchimp

Reasons for Switching to Constant Contact: The marketing was better for Constant Contact.

Constant Contact Response

2 months ago

Hi Christian! Thank you for the review and glad to hear of the overall good experience. I'm sorry you may have experienced some difficulty with integrations. Please consider sending an email to social_support(at)constantcontact(dot)com with your username, any details you can provide, and a reference to this review so we can look into it.

Lincoln
Communications Specialist in US
Religious Institutions, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Accessible Email Creation Tool

4.0 last month New

Comments: I use it weekly to send out newsletters to 700+ viewers

Pros:

Constant contact is very user friendly and easy to understand. The icons make it even easier to navigate.

Cons:

It feels a little limiting in the individualization of each email. Almost like you’re trading off the uniqueness of your emails for the ease of creating them.

Hedi
Hedi
informatique in Tunisia
Verified LinkedIn User
Information Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent tool for boosting online sales

3.0 8 months ago

Comments: My overall experience with Constant Contact has been very positive. I have seen a noticeable increase in customer engagement and sales since I started using their services. The automation features have saved me time by allowing me to schedule campaigns and follow-ups effortlessly. Customer support has also been very responsive and helpful whenever I had questions or issues.

Pros:

I particularly appreciated the ease of use of Constant Contact. The customizable email templates allowed me to create professional and attractive campaigns quickly. The integration with social media, especially Facebook, was a major asset for reaching a wider audience and increasing my sales. Additionally, the detailed reports helped me understand what works and adjust my strategies accordingly.

Cons:

One aspect I found a bit less satisfactory is the cost, which can be high for small businesses. Also, the initial learning curve can be a bit steep for those unfamiliar with digital marketing tools. However, once these obstacles are overcome, using the platform becomes much smoother.

Constant Contact Response

8 months ago

Hi Hedi. Thank you for the feedback. We love hearing these stories from our customers and how our features are helping them succeed!

Pamela
Digital Communication Specialist in Argentina
Financial Services, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Constant Contact: Email Marketing Excellence

4.0 4 months ago

Comments: Implementing Constant Contact with our team has been more advantageous, as recognized below. The use of the welcome series and engagement campaigns has enabled the firm to keep an excellent client rapport. I find its reliability concerning the large send volumes and the variety of the reporting tools to be indispensable for our communications plans.

Pros:

One of Constant Contact's strongest features is that it's constantly updating analytic tools that show the open rate and pattern of the campaigns and the subscribers. I have to note how easy the platform is to use, especially the drag-and-drop feature, and they also provide templates depending on the industry, financial services in this particular case. For example, the possibility to divide the audience according to behavioral data and develop an email sequence based on the customer's interactions makes it highly effective for financial messaging.

Cons:

Compared to the competitors, possible A/B tests are more restricted; the possibility of tests at Newsletter2Go is only subject lines of the message. Where improvements can be made is in how the template's customization is: some aspects remain set in stone when attempting to adhere to precise branding standards. The social media integration tools must be advanced for enhancing marketing.

Constant Contact Response

2 months ago

Hi Pamela! Thank you so much for the review and your thorough thoughts on using the product. We appreciate your feedback on A/B testing and template design and if you want to send us your username at social_support(at)constantcontact(dot)com along with a reference to this review, we can track your feedback with your account. Thank you!