Who Uses NextGen Healthcare?
Ambulatory care practices of all sizes and the communities they serve
What Is NextGen Healthcare?
NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities.
NextGen Healthcare Details
NextGen Healthcare
http://www.nextgen.com
Founded 1994
NextGen Healthcare pricing overview
NextGen Healthcare does not have a free version but does offer a free trial.
Starting Price
Not provided by vendor
Pricing Details
To receive accurate pricing information, contact NextGen directly.
Free Version
No
Free Trial
Yes
NextGen Healthcare deployment and support
Support
- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Windows (On-Premise)
- Linux (On-Premise)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
NextGen Healthcare Features
Big Data Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Reporting
- Alerts / Escalation
- Applications Management
- Charting
- Collaboration Tools
- Customisable Reports
- Dashboard Creation
- Data Blending
- Data Capture and Transfer
- Data Cleansing
- Data Connectors
- Data Discovery
- Data Extraction
- Data Mapping
- Data Migration
- Data Replication
- Data Storage Management
- Data Synchronisation
- Data Transformation
- Data Visualisation
- Data Warehousing
- Database Support
- Drag & Drop
- Forecasting
- Full Text Search
- High Volume Processing
- Monitoring
- Multiple Data Sources
- No-Code
- Predictive Analytics
- Projections
- Real Time Analytics
- Real Time Data
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Search/Filter
- Secure Data Storage
- Single Sign On
- Templates
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Visual Discovery
- Website Analytics
Claims Processing Software
- ACH Payment Processing
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Adjustor Management
- Alerts/Notifications
- Appointment Management
- Audit Management
- Billing & Invoicing
- Case Management
- Charting
- Claims Management
- Claims Tracking
- Client Portal
- Co-Pay & Deductible Tracking
- Compliance Management
- Customer Database
- Customer Management
- Customisable Reports
- Data Import/Export
- Document Management
- Document Storage
- EDI
- Electronic Claims
- Electronic Payments
- Forms Management
- HIPAA Compliant
- Historical Reporting
- Invoice Management
- Multi-Location
- Paper-Based Claims
- Payor Management
- Performance Management
- Policy Management
- Policy Processing
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reminders
- Reporting & Statistics
- Rules-Based Workflow
- Scheduling
- Self Service Portal
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Workflow Management
Electronic Medical Records Software
- API
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Clinic Interoperability
- Coding Assistance
- Communication Management
- Compliance Management
- Compliance Tracking
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Decision Support Software
- Document Management
- Document Storage
- Document Templates
- E-Prescribing
- Electronic Payments
- Forms Management
- HIPAA Compliant
- Handwriting Recognition
- Historical Reporting
- Insurance Eligibility Verification
- Inventory Management
- Invoice Management
- Live Chat
- Meaningful Use Certified
- Medical Billing
- Multi-Location
- ONC-ATCB Certified
- Order Entry
- Records Management
- Referral Tracking
- Registration Management
- Reminders
- Reporting & Statistics
- Revenue Management
- Scheduling
- Self Service Portal
- Task Scheduling
- Template Management
- Voice Recognition
- Workflow Management
Healthcare CRM Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Audience Targeting
- Automated Scheduling
- Calendar Management
- Campaign Management
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Communication Management
- Contact Database
- Contact Management
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Forecasting
- Forms Management
- HIPAA Compliant
- Lead Management
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Monitoring
- Multi-Location
- Patient Communications
- Patient Management
- Physician Management
- Pipeline Management
- Predictive Analytics
- Records Management
- Referral Tracking
- Reminders
- Reporting & Statistics
- Scheduling
- Self Service Portal
- Social Media Integration
- Task Management
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Workflow Management
Medical Billing Software
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Claims Scrubbing
- Client Portal
- Code & Charge Entry
- Collections Management
- Compliance Management
- Compliance Tracking
- Credit Card Processing
- Customer Database
- Customisable Dashboard
- Customisable Reports
- Customisable Templates
- Document Management
- Document Storage
- Document Templates
- Dunning Management
- E-Prescribing
- Electronic Payments
- Electronic Submission
- Forms Management
- HIPAA Compliant
- Historical Reporting
- Insurance Eligibility Verification
- Invoice History
- Invoice Management
- Live Chat
- Multi-Location
- Practice Management
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Records Management
- Referral Tracking
- Reminders
- Remittance Advice
- Reporting & Statistics
- Revenue Management
- Scheduling
- Secure Data Storage
- Self Service Portal
- Task Scheduling
- Workflow Management
Medical Software
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Client Portal
- Communication Management
- Compliance Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Document Management
- Document Storage
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Email Invitations & Reminders
- Forms Management
- HIPAA Compliant
- Historical Reporting
- Insurance Eligibility Verification
- Inventory Management
- Invoice Management
- Live Chat
- Medical Billing
- Multi-Location
- Multi-Physician
- Patient Engagement Software
- Patient Intake
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Physician Scheduling
- Records Management
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Task Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Workflow Management
PACS Software
- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Comparison View
- Compliance Management
- Configurable Workflow
- Customer Database
- Customisable Reports
- Customisable Templates
- Data Compression
- Data Mapping
- Data Visualisation
- Diagnostic Tools
- Document Management
- Document Storage
- Electronic Signature
- Forms Management
- HIPAA Compliant
- HL7 Support
- Historical Reporting
- Image Management
- Inventory Management
- Mobile Access
- Monitoring
- Multi-Location
- Non-DICOM Imaging Support
- Patient Portal
- Real Time Reporting
- Records Management
- Referring Physician Portal
- Reminders
- Reporting & Statistics
- Scheduled / Automated Reports
- Secure Data Storage
- Self Service Portal
- Summary Reports
- Template Management
- Third Party Integrations
- Voice Recognition
- Workflow Management
Patient Engagement Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Chat/Messaging
- Communication Management
- Compliance Management
- Confirmation/Reminders
- Customisable Reports
- Electronic Payments
- Email Invitations & Reminders
- HIPAA Compliant
- Live Chat
- Messaging
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Online Payments
- Online Refills
- Patient Education
- Patient Engagement Software
- Patient Intake
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Progress Tracking
- Real Time Data
- Real Time Monitoring
- Records Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Scheduling
- Self Service Portal
- Survey/Poll Management
- Surveys & Feedback
- Third Party Integrations
- Video Conferencing
- View-Download-Transmit
- Workflow Management
Pediatric Software
- API
- Activity Dashboard
- Admissions Management
- Alerts / Escalation
- Appointment Management
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charge Capture
- Charting
- Claims Management
- Client Management
- Client Portal
- Clinical Notes
- Code Processing
- Communication Management
- Compliance Management
- Credit Card Processing
- Customisable Reports
- Customisable Templates
- Customization
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Email Invitations & Reminders
- Employee Management
- Forms Management
- HIPAA Compliant
- Inventory Management
- Live Chat
- Mobile Access
- Mobile Alerts
- Multi-Location
- Practice Management
- Records Management
- Registration Management
- Reminders
- Reporting & Statistics
- Revenue Management
- SMS Messaging
- Scheduled / Automated Reports
- Scheduling
- Self Service Portal
- Template Management
- Vaccine Management
- Workflow Management
Predictive Analytics Software
- AI/Machine Learning
- API
- Activity Dashboard
- Ad hoc Analysis
- Ad hoc Reporting
- Alerts / Escalation
- Alerts/Notifications
- Benchmarking
- CRM
- Charting
- Collaboration Tools
- Compliance Management
- Customisable Branding
- Customisable Reports
- Dashboard Creation
- Data Blending
- Data Capture and Transfer
- Data Discovery
- Data Extraction
- Data Import/Export
- Data Mapping
- Data Storage Management
- Data Transformation
- Data Visualisation
- Demand Forecasting
- Drag & Drop
- For Education
- For Healthcare
- For Retail
- Forecasting
- Modeling & Simulation
- Monitoring
- Multiple Data Sources
- Performance Management
- Performance Metrics
- Predictive Analytics
- Prioritisation
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Sales Trend Analysis
- Secure Data Storage
- Sentiment Analysis
- Third Party Integrations
- Trend Analysis
- Visual Analytics
- Visual Discovery
- Workflow Management
Radiology Software
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Client Portal
- Communication Management
- Compliance Management
- Configurable Workflow
- Credit Card Processing
- Customer Database
- Customisable Reports
- Customisable Templates
- Data Visualisation
- Document Management
- Document Storage
- Drag & Drop
- EDI
- EMR HL7 Bridge
- Electronic Signature
- Employee Management
- Facility Scheduling
- Forms Management
- HIPAA Compliant
- IVR / Voice Recognition
- Image Fusion
- Inventory Management
- Multi-Location
- PACS Integration
- Patient Scheduling
- Records Management
- Registration Management
- Reminders
- Reporting & Statistics
- Routing
- SMS Messaging
- Scanning Input
- Self Service Portal
- Summary Reports
- Task Scheduling
- Template Management
- Third Party Integrations
- Wait List Management
- Web Forms
- Workflow Management
NextGen Healthcare Alternatives - Capterra New Zealand 2021
More NextGen Healthcare alternatives
NextGen Healthcare Reviews
Read all reviewsOverall rating
Average score
Jeff K.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer SupportUnrated
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 9/06/2020
"NextGen Healthcare-Still a leader in Patient/Physician communication"
Comments: This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.
Pros: I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.
Cons: I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.
- Reviewer Source
- Reviewed on 9/06/2020
Vipul K.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer SupportUnrated
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 3/03/2020
"family physician review"
Comments: I'm overall happy. Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of use and overall cost.
Pros: It is very easy to complete my notes at the time of examination of the patients
Cons: whenever an upgrade or maintenance is completed over a weekend, many times we run into problems coming back to work on that Monday. For examples, slowness, screen freezes up, etc. The latest incident was this past weekend. It was eventually corrected on the Monday, but it slows us down.
- Reviewer Source
- Reviewed on 3/03/2020
Cheryl C.
-
Overall Rating3.5 /5
-
Ease of Use3.5 /5
-
Features & Functionality3 /5
-
Customer Support4 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/09/2014
"Great potential, but needs some improvement!"
Pros: They are improving the product consistently. There have been two product updates since we started with them in March. Customer service has improved greatly as well. 99% of the time someone who picks up the phone and helps you with your problems. They have daily webinars that are free of a particular topic, so you can log in, ask questions, get help, and then log off. The product has a lot of great things such as ease of sending the charges from the docs to the billing department, seeing the exact statement that a patient received so you can talk to them more intelligently, getting lots of detail on the claims, rescheduling a patient from one day to the next, and blocking a portion of the schedule or opening a portion of the schedule.
Cons: You can submit issues via email, but once they respond back, they close the case. Even if they didn't give you the answer you were looking for, you then have to email again and reference the case requiring you to print everything to keep track, because there is no way to follow the status of your case. If you submit feature requests, there is no way to know if they are working on it, aren't considering it, holding it for a future update, etc. There are specific reports that you can get, but if you need something that's not pre-built, there is very little way to obtain the info, if at all. I requested some kind of report writer. The reports all come out as an Excel spreadsheet which is good, because it allows you to manipulate and move around the data, but when you print it's very unwieldy and not pretty. They need to have a way to convert the report to a PDF format once you have it the way you like. Many of the reports don't offer options such as picking providers, locations, payers, so you have to manipulate the report after it opens to delete what you do not need, which is time consuming. The software is extremely dependent on location, which means everything you do has to be done by location creating a lot of work. If you have many offices, your docs do surgery in several locations and they are outpatient or inpatient. Changing or adding something has to be done many times, because you do it by location. It would be easier if there was a drop-down listing your locations and you only had to check the locations to which your additions or changes were applicable. Parts of the software feel as if they are too structured and everything has to fit into their predetermined way to do things. There is not enough flexibility and leeway to change portions that suit your practice. Vendor training was not great when we started and we paid for an outside vendor that works with Healthfusion to come on site and train us. I understand that the help and training portions have changed a bit since then and may be better. It has great potential if they would open up the software and be more flexible!
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/09/2014
Mary H.
-
Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/12/2020
"GOOD PRODUCT/ LACKS SUPPORT"
Comments: Overall my experience with NextGen - Formerly Medfusion has not been what i had hoped for.
Pros:
The product itself works well with our EHR. Very little down time. Customizable templates.
Easy to attach files and import to the EHR
Cons: Very slow response times on reported software issues. Poor responses -seems to be automated responses.
- Reviewer Source
- Reviewed on 30/12/2020
Barry W.
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Overall Rating5 /5
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Ease of Use3 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 21/08/2019
"Get to know it"
Comments: Took a while to learn the system, but in’s you learn the ins and outs of navigation it a breeze
Pros: Everything thing you need is there. Options are unlimited. Navigation is straight forward once you learn the system. Support is knowlegible and fast.
Cons: Tough to learn. Training team needs a lot to be desired
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 21/08/2019
