Who Uses This Software?

Genius Solutions, Inc. customers are those looking for an easy to use software application that complements the operation of their office while not complicating it.

Average Ratings

6 reviews
  • Overall 3 / 5
  • Ease of Use 3.5 / 5
  • Customer Service 3.5 / 5
  • Features 3.5 / 5
  • Value for Money 3 / 5

Product Details

  • Starting Price US$3,000.00/one-time
  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Windows
  • Training In Person
    Live Online
  • Support Business Hours
    Online

Vendor Details

  • Genius Solutions
  • http://www.geniussolutions.com
  • Founded 1987
  • Warren, MI

About eTHOMAS

Our comprehensive, yet exceptionally easy-to-use software application automates office management functions such as appointment scheduling, electronic medical claims submission, medical billing, patient & insurance ledgers and patient statements. Its reports and management tools include claims tracking, day sheets, productivity analysis, referral tracking and numerous other tools to assist the health care professional.

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eTHOMAS Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

eTHOMAS Most Helpful Reviews

eThomas has some of the best Support Staff I have had the pleasure of working with!

Reviewed on 11/10/2017
Triniti S.
Medical Billing Specialist
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: User friendly interface, Streamlined billing processes, and Excellent customer support are only a few of the benefits of this program.

Pros: This is an extremely user friendly format for billing. With the Autopost function one no longer needs to individually post insurance payments to each patient; payments can be mass posted from any insurance with ERA availability. One can also use the validations function to directly transfer patient balances from auto post without having to go patient to patient after auto post functions are completed. eThomas staff are constantly updating the features, and even take feedback from users on what new functions to add or modify with each update. It is an all inclusive appointment, demographic, and billing program that can make medical billing an easy task for users and providers alike.

Cons: There are only minor details that are not yet perfected with this program. There is a slight lag in the system when there is an excess of users or data in any one system. At times one can end up working faster than the system and get stuck having to force close the program, or it will just get stuck in a frozen state. Alternately sometimes one can be working and the system can force close itself. This is not to say that this is not also a cause of what type of system one is running their program on. Appointments/ schedules are also only available for one user at a time. If someone else is accessing front desk functions, it is unavailable to another user until the first user is logged out of front desk user.

is "Hate" too strong? Passionate dislike, worst program ever, wouldn't wish it on my enemies

Reviewed on 29/08/2018
Chelsea L.
Billing Specialist
Insurance, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I've found the help desk to be rude and incompetent.

Pros: My favorite part about this system is telling everyone how much I dislike it.

Cons: Everything. The primary function for me is billing - which is a disaster.
1) each procedure code is manually entered at every visit. No copy from previous days, no preset buttons for quick posting;2) posting payments is a mess, if a patient has 2 BCBS as primary and secondary, you have to search the policies for what patient ID matches the ERA because it's not available from the posting window. 3) the ledger is illegible and regularly gives 'credits' to the insurance company for an over-payment when that is absolutely not what happened 4) to correct any postings you have to delete everything and start over because you cannot simply correct anything. 5) in order to correct anything you have to 'un-allocate' payments to free them up for correction, 6) forget easily printing a patient receipt if you don't do it from the one and only window when the transaction happens. Again, you have to delete the data, enter it all in again and print from your only opportunity. 7) ABSOLUTELY NO WAY TO AUDIT. Other software systems allow me to look up an ERA or EFT by different methods: date of payment; payment number, payment amount. You cannot look up a payment at all. So, if I get a payment with multiple patients on the ERA, I can only see the payment as it appears for one patient. I cannot say, cross reference my payment listings on Trizetto to confirm by any other means that the payment was posted correctly, other than to look up each and every individual patient. I've run out of space

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