Yes Management System

Yes Management System

by Pace Software

Who Uses Yes Management System?

On-premise auto repair platform that helps businesses of all sizes streamline workflow processes with inventory management, maintenance scheduling, alerts/notifications, reporting and more.

What Is Yes Management System?

The YES Management System is a powerful & fully integrated shop management solution for single or multi location repair shops. Since 1988, YES has been helping shops sell more maintenance, manage day-to-day operations with greater efficiency, obtain consistently higher profit margins & improve customer loyalty. Features include Scheduling, Invoicing, Marketing, Vehicle History, Custom Reports, Catalog Interfaces, Time Clock, Inventory & Fully Integrated Accounting Options.

Yes Management System Details

Pace Software

http://www.pacecomputer.com

Founded 1988

Yes Management System Pricing Overview

Yes Management System does not have a free version and does not offer a free trial. See additional pricing details for Yes Management System below.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Installed - Windows

Training

In Person

Live Online

Documentation

Support

Business Hours

Yes Management System Features

Car Repair Software
Billing & Invoicing
CRM
Inventory Management
Labor Rates
Maintenance Scheduling
Quotes/Estimates
Service History Tracking
VIN Lookup
Work Order Management

Yes Management System Reviews

Showing 5 of 46 reviews

Overall
4.5/5
Ease of Use
4.1/5
Customer Service
4.5/5
Features
4.2/5
Value for Money
4.2/5
Martin F.
President
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 12/08/2017

"Reviewing YES is a pleasure. We have used the program since 1984. The PACE staff is like family."

Pros: The breadth of the YES program is amazing. We do not use all the modules, but still learn something new each day about the modules we do use. I was going to start to list some of the modules critical to our business needs, but when the list easily went past a dozen, I figured I'd best just direct you to their website. The support we get from PACE is outstanding. When we are down, a return call comes back in less than ½ hour. They remote directly in, and problems are cured quickly. Services like training and customization are well handled. We understand that shops with down systems come first, but a short 24-hour wait is common and totally acceptable for our simpler extended needs. Versatility is a huge plus. Motor Works tracks how new customers found us, which coupons work best, we produce follow up reminder lists, and tons more. PACE can configure the YES program to take care of all these requirements and more. In addition, knowing our needs, they have directed us to useful parts of their program we had no idea existed. PACE has also provided quick tutorials on business practices that were new to us. The future for PACE's new YES 4.0 looks bright indeed. We will shortly be a beta tester for YES 4.0, and have had some interesting discussions about what's under the hood. Man, are we excited. PACE is pushing the envelope hard. They are going to be a big force as management systems migrate to the next generation. Hang on for the ride! We are!

Cons: Due to loss of staff, support has at times in the past, been less than stellar. (Loss of staff has crippled Motor Works in the past too.) PACE support is fully staffed and top flight as I write this. Also, their tablet interface is not ready for prime time. That is not a problem, as a current redesign of YES will include a redesign of the tablet system too.

  • Reviewer Source 
  • Reviewed on 12/08/2017
Lisa M.
Office Manager
Automotive, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/01/2017

"This software will make you money!"

Comments: This software was not the easiest to set up, but after setting up job kits one time they can be used on any make, model, and year vehicle when using Activant in combination with Yes. You can build a timing kit fully loaded and complete an estimate in about 3 minutes with labor and parts prices. The support is the best. Any time I had a question about wanting to be able to do something with this software they were there to show me that it could be done. I highly recommend you invest your time and money into YES and it will change the production in your shop.

Pros: It makes building estimates faster and easier than any other software. You can have labor and parts prices and availability in minutes.

Cons: It takes some time to set up job kits and learn how the software works. But it is still worth the investment of time. Because in the long run you will save much more time than it takes to get set up.

  • Reviewer Source 
  • Reviewed on 25/01/2017
Curtis R.
OWNER
Automotive, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/05/2017

"I DARE SAY THAT JENNIFER WA VERY HELPFUL AND FOUND A WAY TO MEET MOST ALL NEEDS RATHER SWIFTLY. "

Comments: CLEAR CONCISE INVOICING, INVENTORY, BOOKEEPING, SCHEDULING AND CUSTOMER HISTORY. ALL THESE ARE NEEDED TO REMAIN ON THE EDGE OF GROWING AND MOVING FORWARD.

Pros: I LIKE THE VERSATILITY AND COVERAGE OF SPEEDING UP OUR PROCESSES IN BUSINESS. QUICK, SLICK AND TRICK.

Cons: IN THE PAST SOME OPTIONS WHICH WERE VERY USEFUL TO US WERE DROPPED FOR UPGRADES, THESE WERE USED ALOT BEHIND THE SCENES TO WORK ON OUR BUSINESS AS OPPOSED TO IN IT. THESE SHOULD BE MADE AVAILABLE AS OPTIONS AT LEAST. CASE IN POINT THE INVOICE NUMBERS WERE NOT ABLE TO BE EXPORTED TO QUICKBOOKS UPON MY ENTRY TO THE SOFTWARE. WELL PLAYING INSIDE OF IT FOR A SHORT WHILE I FOUND THAT ADDING A SYMBOL,# TO THE INVOICE NUMBER ALLOWED IT TO GO RIGHT THRU WITHOUT FAIL. FUNNY THING WAS I WAS TOLD IT WASN'T POSSIBLE. OH BY THE WAY OUR NEXT UPDATE A WEEK LATER.... WAS FOR THE INVOICE #. WE BUY COMPUTERS AND PROGRAMMING TO WORK FOR US, NOT US TO WORK FOR IT.

  • Reviewer Source 
  • Reviewed on 31/05/2017
Brian B.
ceo
Automotive, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 28/02/2017

"Big promises, slow or no delivery. "

Comments: AS it was presented, this product sounded great. The integration was rough, cumbersome, and problematic. We have paid a monthly support fee for years, but can't ever seem to get through all the programming errors that are constantly popping up as they modify the program. The GL quick-books integration has never been seamless or 100% accurate.
In hindsight, I wish i would have gone another direction. It may work great as a stand alone program, but it hasn't worked good with other programs besides quick-books and wrench-head consistently.

Pros: customer database

Cons: integration and support

  • Reviewer Source 
  • Reviewed on 28/02/2017
Terry H.
Gen. Mgr.
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/05/2017

"For the most part Yes and Rick have been a good experience. I know our business matters to them. "

Comments: A huge learning curve.

Pros: Yes is typically versatile to accommodate most operational desires. Over the years the good thing about Yes is its versatility and the bad thing about Yes is its versatility. For us it gets the job done or we wouldn't still be using it. As we look to the future I hope Yes can keep up with the times so we are not faced with having to switch. I realize it is harder for a smaller company to accomplish this, but appreciate their loyalty to us.

Cons: Market Manager-Used for a few years now uses another outside company. Bought Time Clock and still are punching time cards. Don't trust it for payroll and it won't automatically figure overtime. Biggest frustration at an admin level is its unfriendliness for multiple locations. A lot of admin profiling, pricing, etc. has to be done 6 times once in each location.

  • Reviewer Source 
  • Reviewed on 23/05/2017