---
description: Learn more about IQware price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: IQware Pricing, Reviews & Features - Capterra New Zealand 2026
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# IQware

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> The IQware PMS software (IQpms) helps hoteliers maximize revenue, increase occupancy and improve the overall guest experience\!
> 
> Verdict: Rated **3.5/5** by 16 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses IQware?

IQware’s Property Management System (IQpms) is a scalable \&amp; modular Hospitality Application developed to satisfy your unique requirements\! Hotels, Condo-Hotels, Resorts, etc. we've got you covered\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 16 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 2.8/5 | Based on overall reviews |
| Value for Money | 2.7/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: IQware
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Starting at $5 per room per month, for Property Management Software.  Other 3rd Party Channel Managers are a separate cost and to be quoted.  Minimums apply
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: Chinese, English, French, Spanish, Thai
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador and 32 more

## Features

- Access Controls/Permissions
- Accounting Integration
- Barcode/Ticket Scanning
- Booking Management
- CRM
- Calendar Management
- Channel Management
- Contact Management
- Customer Accounts
- Customer Database
- Customer Support
- Discount Management
- Electronic Payments
- Employee Management
- GDS/OTA Integration
- Guest Experience Management
- Housekeeping Management
- Inventory Management
- Loyalty Program
- Maintenance Management
- Marketing Automation
- Multi-Location
- Online Booking
- Payment Processing
- Point of Sale (POS)
- Property Management
- Rate Management
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.co.nz/directory/30013/email-marketing/software)
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- [Event Management Software](https://www.capterra.co.nz/directory/20030/event-management/software)

## Alternatives

1. [Hostaway](https://www.capterra.co.nz/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [Gmail](https://www.capterra.co.nz/software/202338/gmail) — 4.8/5 (13327 reviews)
3. [Brevo](https://www.capterra.co.nz/software/132996/brevo) — 4.6/5 (3408 reviews)
4. [Mailchimp](https://www.capterra.co.nz/software/110228/mailchimp) — 4.5/5 (17572 reviews)
5. [Success.ai](https://www.capterra.co.nz/software/1055401/success-ai) — 4.8/5 (415 reviews)

## Reviews

### "IQware Review" — 5.0/5

> **Sarah** | *3 June 2024* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: It is easy to use and had a lot of options.
> 
> **Cons**: The software tends to be a little laggy.
> 
> I would give IQware a two thumbs up in my book.

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### "Poor support and response time.  Releases untested updates. Does not have 24 Tech support." — 1.0/5

> **Dr. Michael** | *5 April 2018*
> 
> **Pros**: The software is inexpensive.  There really is not much to like about the product.  Should be used in a small hotel environment that does not need many reports.
> 
> **Cons**: Ease of use.  Lack of urgency by tech support.  Company does not respond to phone calls regarding software issues.

-----

### "Strongly recommend you do not use this product" — 1.0/5

> **Will** | *14 August 2019* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: I don't like anything about it. But the consensus in the industry is that no one really loves their PMS, and while we explore alternatives and seek feedback from other hotels, we have decided it's "better the devil you know" than to move to another PMS that is equally poor.
> 
> **Cons**: Customer support will ignore you completely.
> 
> We don't have any accurate revenue reports in the PMS, and if not for our own external record keeping, we would have no idea how we are performing. We currently have 21 open support tickets, dating back to February. As a team we have to develop our own work-arounds to technical issues, because there is very little chance that support will have a solution. At best, they will send it to R\&amp;D and you will never hear from them again.

-----

### "IQware is Great for Front Desk Management" — 5.0/5

> **Lauren** | *20 January 2023* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I liked the reports, night audit, and the way it displayed arrivals and departures. The software is fairly easy to use once you get the hang of it.
> 
> **Cons**: The hardest thing to get right is when we have to adjust the rates for some reason. If we have to issue a refund or discount, it can get tricky. There is always a way to get it to work though, you just have to manually calculate it and enter it in.
> 
> I have had no problems with this software. The staff working the front desk seem to be able to use it with ease, and it organizes our day so we are fully aware of who is coming and going at the property.

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### "Great Product and Value" — 5.0/5

> **Jacob** | *19 July 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: IQWare is a well designed product for everyday use in both Property Management business  models and Hotels. We use this product anywhere from making a reservation to sending out Revenue Statements to individual property owners.
> 
> **Cons**: From time to time it take a considerable amount of time to fix issues with Support.
> 
> I have been a customer a long time and I think IQWare provides a great overall value and product.

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## Links

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