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Synergy
What Is Synergy?
Synergy is a unique cloud-based business and project management software enabling architecture, engineering, and construction design (AEC) businesses to effectively manage their operational business performance and individual jobs to profitability.
Replace manual spreadsheets with a single platform for project management, accounting and collaboration.
Efficiency. Control. Profitability.
Who Uses Synergy?
Architects, Engineers and Construction Designers, including Interior Designers, Landscape Designers/Architects, Surveyors, Planners, Environmental Consultants, and more.
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Synergy
Reviews of Synergy
Alternatives Considered:
An efficient program for businesses of all sizes
Comments: Overall very happy.
Pros:
Before I set up my business I had discussed program integration with my accountant in order to create a seemless process for both parties. This allows my tracking to be transparent which in turn allows the accounting side to work in unison without fault. This is what I like most about Synergy. No fuss.
Cons:
As it is a one-stop shop for a business, from workflow management to business management, it can take some getting used to as there are quite a few moving pieces. But once you get a hang of it you can't really do without it.
Alternatives Considered:
A solid option for your growing business
Comments: Synergy allows us to track our time more effectively and handle client requests with greater speed.
Pros:
The ability to see exactly what time and bills are assigned to each invoice is amazing, and really helped the architects understand what my accounting department does.
Cons:
The integration with QuickBooks in the US needs some work. This remains a pain point for us. Bills have to be entered twice, and that's time we can't use for something better.
Suggested Timesheet Improvements
Pros:
It is useful to track work and assess workload of the team.
Cons:
- The timer option in the time sheets has the potential to be much more useful. The timer could directly fill in the time sheet, in addition to what is already in that task to that dat. Then the timer would be a much more useful function (at least the option for this to be the case).- In the time sheets, there should be the option to copy and paste tasks (not the times) from previous weeks, to save having to fill it in each week when the project is ongoing. There should also be the option to copy and paste the tasks on the same week to be able to make minor changes, so one does not need to fill it in from the top down each time. These can be applied to both the time sheets and the expenses.
Helpful Customer Service
Pros:
I like the live chat option where I can speak to an agent / not and AI and get real life responses and solutions
Cons:
The interface can feel a bit overwhelming
The More we use it the better it is.
Comments: getting my head around the online version finally after many years using the old version.
Pros:
As we explore its feature we are finding more and more benefits.
Cons:
Some of the parts are a little clunky with the editing around forecasting and scheduling