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description: Learn more about Total Synergy price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Total Synergy Pricing, Reviews & Features - Capterra New Zealand 2026
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Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/16/professional-services-automation/software) > [Total Synergy](/software/23086/synergy-aec)

# Total Synergy

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> Total Synergy is a unique cloud-based business and project management software to manage all jobs and business to profitability.
> 
> Verdict: Rated **4.5/5** by 33 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Total Synergy?

Architects, Engineers and Construction Designers, including Interior Designers, Landscape Designers/Architects, Surveyors, Planners, Environmental Consultants, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 33 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Total Synergy
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Synergy is available via the following plans:
Professional: AU$10 per user, per month.
Business: AU$29 per user, per month.
Enterprise AU$49 per user, per month.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Bulgaria, China, Cyprus, Indonesia, Ireland, Jersey, New Zealand, Papua New Guinea, United Kingdom

## Features

- Accounting
- Approval Process Control
- Bid Management
- Billing & Invoicing
- Budget Management
- Budget Tracking
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Capacity Management
- Change Order Management
- Collaboration Tools
- Communication Management
- Contact Management
- Cost-to-Completion Tracking
- Document Management
- Drag & Drop
- Employee Management
- File Sharing
- Forecasting
- Forms Management
- Job Costing
- Kanban Board
- Mobile Access
- Performance Metrics
- Portfolio Management
- Prioritisation
- Progress Tracking
- Project Management
- Project Planning/Scheduling
- Project Scheduling
- Quotes/Estimates
- Real-Time Updates
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Resource Management
- Resource Scheduling
- Role-Based Permissions
- Search/Filter
- Skills Tracking
- Status Tracking
- Task Management
- Template Management
- Time & Expense Tracking
- Timesheet Management
- Vendor Management
- Workflow Configuration
- Workflow Management

... and 10 more features

## Integrations (8 total)

- 12d Synergy
- ArchiSnapper
- Dynamics 365 Business Central
- Ideagen Mail Manager
- MYOB Business
- QuickBooks Online
- Wiise
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Professional Services Automation Software](https://www.capterra.co.nz/directory/16/professional-services-automation/software)

## Related Categories

- [Professional Services Automation Software](https://www.capterra.co.nz/directory/16/professional-services-automation/software)
- [Architecture Design Software](https://www.capterra.co.nz/directory/20002/architecture/software)
- [Construction Accounting Software](https://www.capterra.co.nz/directory/20003/construction-accounting/software)
- [Construction Project Management Software](https://www.capterra.co.nz/directory/30057/construction-management/software)
- [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software)

## Alternatives

1. [Jira](https://www.capterra.co.nz/software/19319/jira) — 4.4/5 (15389 reviews)
2. [monday.com](https://www.capterra.co.nz/software/147657/monday-com) — 4.6/5 (6049 reviews)
3. [Clockify](https://www.capterra.co.nz/software/169607/clockify) — 4.8/5 (9246 reviews)
4. [Asana](https://www.capterra.co.nz/software/120550/asana-pm) — 4.5/5 (13582 reviews)
5. [Trello](https://www.capterra.co.nz/software/1010321/trello) — 4.5/5 (23538 reviews)

## Reviews

### "Synergy - Making work life easier" — 4.0/5

> **Kirsty** | *23 July 2024* | Civil Engineering | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use
User interface
"Blue" answers most queries within moments
Customer service members provide great support and resolutions to issues and questions
Project Mnagers are able to see project performance with clarity and ease
> 
> **Cons**: Merging was not easy
Support around uploads was not enough
> 
> The move to Synergy has been positive - we are seeing gains every day with the efficiencies it enables. There is so much still to learn - but working with a live platform now makes more sense with our own data.

-----

### "How I utilise Total Synergy as Head of Operations at Factor PM - project and design management partners" — 5.0/5

> **Bridie** | *7 October 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Total Synergy is a powerful tool that really stands out for its comprehensive project management features tailored specifically for the architecture, engineering, and construction (AEC) industry. What I like best about it is how seamlessly it integrates project planning, resource management, and financial tracking into one platform. This ensures a smooth workflow and enables efficient coordination across teams. Its ability to handle complex billing structures, track time and costs accurately, and provide clear reporting is crucial for staying on top of both project progress and profitability. The cloud-based collaboration also makes it easier to manage projects from anywhere, ensuring transparency and control at every stage.
> 
> **Cons**: What I like least about Total Synergy, specifically on the accounting side, is the occasional difficulty with syncing it to MYOB AccountRight. While Total Synergy offers robust features for managing accounts and invoicing, the integration with MYOB isn't always seamless. At times, I've experienced issues where the sync doesn't work as expected, leading to discrepancies between the two systems. This can cause delays in reconciling accounts and managing financial records, adding extra time and effort to ensure everything is aligned correctly. Improving this integration would significantly enhance the overall efficiency of managing accounts.
> 
> My overall experience with Total Synergy has been positive, especially in the areas of accounts, invoicing, and timesheet management. The platform's intuitive design makes it easy to track and manage invoicing, ensuring that everything is accurately billed and nothing is overlooked. The timesheet functionality is streamlined, which helps with maintaining clear records of team hours, making it simple to monitor productivity and ensure proper allocation of resources. The ability to link time entries to specific projects and tasks adds another layer of precision to project accounting, and the software’s integration of these financial features ensures that project budgets and costs are kept in check. Overall, it’s been a highly efficient tool for keeping the administrative side of projects under control.

-----

### "Overall Good one for the team" — 5.0/5

> **Fathima** | *12 January 2025* | Architecture & Planning | Recommendation rating: 9.0/10
> 
> **Pros**: Project Management, Tasks, Chats, Timeline, Transmittal \& Timesheets
> 
> **Cons**: Uploading files some times a bit hassle.

-----

### "Highly recommended platform for Project Management" — 5.0/5

> **Harry** | *7 October 2024* | Construction | Recommendation rating: 9.0/10
> 
> **Pros**: Ability to manage our team resourcing and project financials as well as link into our main accounting software
> 
> **Cons**: ability to have separate task inputs into the same timesheet line item without duplicating the line item
> 
> Very smooth, very easy day to day. Customer care is also great when required.

-----

### "Positive Experience - Transform your Business with Total Synergy" — 5.0/5

> **Aimie** | *22 October 2025* | Construction | Recommendation rating: 3.0/10
> 
> **Pros**: From the moment of signing the dotted line to been on boarded and beyond, the service that is provided is outstanding. For businesses, Total Synergy is able to transform the way a business reviews and analyses data.
> 
> **Cons**: There are some features that require some development however for the most part, it is a great software. Reports would be one area that could use some attention.
> 
> Excellent. You can’t fault the customer service, the product, the developments and overall experience of the software Total Synergy has developed.

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