---
description: Learn more about Y Meadows price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Y Meadows Pricing, Reviews & Features - Capterra New Zealand 2026
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# Y Meadows

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> AI-powered order entry automation that reads customer emails and documents, validates data, and enters orders automatically.
> 
> Verdict: Rated **5.0/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Y Meadows?

Manufacturers and distributors processing high volumes of customer orders manually via email, PDF, or Excel - especially those who want to reduce labor costs and errors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 20 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Y Meadows

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Contact Y Meadows for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, French
- **Available Countries**: France, Italy, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Escalation
- Chatbot
- Data Import/Export
- Deep Learning
- Inbox Management
- Knowledge Base Management
- ML Algorithm Library
- Model Training
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Predictive Modeling
- Process/Workflow Automation
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Integrations (40 total)

- AccountMate
- Acumatica Cloud ERP
- Airtable
- Asana
- Dynamics 365
- Dynamics 365 Business Central
- ERP Suite
- Epicor BisTrack
- Epicor CMS
- Epicor Industry ERP Cloud
- Epicor Prophet 21
- Epicor Service CRM
- Freshdesk
- Gmail
- Google Sheets

... and 25 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.co.nz/directory/22/customer-service/software)
- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.nz/directory/30938/artificial-intelligence/software)
- [Machine Learning Software](https://www.capterra.co.nz/directory/31103/machine-learning/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4079 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3434 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18783 reviews)
4. [LiveChat](https://www.capterra.co.nz/software/62194/livechat) — 4.6/5 (1723 reviews)
5. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1783 reviews)

## Reviews

### "Excellent AI Tool with Exceptional Support" — 5.0/5

> **Natasha** | *26 March 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is intuitive, efficient, and easy to integrate. What stood out the most was the incredible support—especially from \[sensitive content hidden\], who was not only knowledgeable but went above and beyond to ensure a smooth AI implementation. His responsiveness and guidance made a huge difference.
> 
> **Cons**: Honestly, very little to complain about.
> 
> Working with Y Meadows has been a great experience from start to finish. The AI capabilities delivered real value, and the implementation process was seamless. The customer support team—especially \[sensitive content hidden\]—was exceptional, making the entire journey feel well-supported and collaborative.

-----

### "A great company to partner with to increase your AI Usage" — 5.0/5

> **Michael** | *14 January 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: The people at YMeadows work closely with our business so that it feels like a partnership rather than just a customer using their product. The application has been super easy to use as well, and they are always quick to assist if a problem arises.
> 
> **Cons**: They're current offering for a trained model has its limits, and it would be nice to see it expanded. Likewise I think their RAG Model setup is great, but needs a more user friendly setup management set of tools.

-----

### "A Good Product Managed by a Great Team is an Incredible Product" — 5.0/5

> **Gordon** | *1 October 2024* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: I love how set-it-and-forget-it it is becoming now that everything is in place. It's freeing up good amounts of time for many of us daily by handling tedious sorting, categorizing, and specialty based assignments on incoming tickets.
> 
> **Cons**: I almost got a sense of wasted potential. As the Y Meadows team grew to understand our environment and meet our requests, I think it might have been a good time for them to pitch/sell us some more ideas which we hadn't even considered Y Meadows might be able to help with.
> 
> The Y Meadows team tackled everything we threw at them and made it look easy. Great communication on their part helped them understand our needs every time. When progress slowed or results were suboptimal, it was almost always because they were waiting on us to get around to providing necessary information in order for them to proceed. They seem to have the perfect combination of a functional AI tool, wielded by an expert team, to produce outstanding results with minimal setup time or excess need for troubleshooting.

-----

### "Satisfied Customer" — 5.0/5

> **Flora** | *8 November 2024* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It's customizable and flexible and their consultative approach is great.
> 
> **Cons**: Tracking our usage is a challenge. They do have a platform but it's mostly used by the Y Meadows team to facilitate our automations. And understanding our usage isn't in the system. Pricing is usage based so anticipating costs as we grow isn't easy. The Y Meadows team is helpful though and when we asked to audit our usage in the beginning of our partnership they were cooperative.
> 
> The entire team that we've worked with has a great attitude and wants to help. They're very accommodating to all of our requests and have worked closely with us to ensure we are satisfied and that the system is providing value.

-----

### "Can't go wrong with YMeadows" — 5.0/5

> **haicheng** | *8 October 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: quick service, they really took the time to understand our issues and formulate a solution that works within our boundaries and limitations and it ended up saving us hundreds, if not thousands of hours
> 
> **Cons**: the YM dashboard is not the most intuitive thing in the world but thankfully, we only used it sparingly for troubleshooting since the product worked 99% of the time
> 
> Tom, the person I was working with was very knowledgeable and helpful. The dashboard helped during troubleshooting and we ended up freeing up a lot of time from the staff because we replaced repetitive tasks with automation and AI

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/219921/y-meadows-ai-customer-service)

## This page is available in the following languages

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| en | <https://www.capterra.com/p/219921/Y-Meadows-AI-Customer-Service/> |
| en-AE | <https://www.capterra.ae/software/219921/y-meadows-ai-customer-service> |
| en-AU | <https://www.capterra.com.au/software/219921/y-meadows-ai-customer-service> |
| en-CA | <https://www.capterra.ca/software/219921/y-meadows-ai-customer-service> |
| en-GB | <https://www.capterra.co.uk/software/219921/y-meadows-ai-customer-service> |
| en-IE | <https://www.capterra.ie/software/219921/y-meadows-ai-customer-service> |
| en-IL | <https://www.capterra.co.il/software/219921/y-meadows-ai-customer-service> |
| en-IN | <https://www.capterra.in/software/219921/y-meadows-ai-customer-service> |
| en-NZ | <https://www.capterra.co.nz/software/219921/y-meadows-ai-customer-service> |
| en-SG | <https://www.capterra.com.sg/software/219921/y-meadows-ai-customer-service> |
| en-ZA | <https://www.capterra.co.za/software/219921/y-meadows-ai-customer-service> |

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