---
description: Learn more about Zipline price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Zipline Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Zipline

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> An AI-powered platform for operational excellence that helps store teams feel connected to the brand and inspired by their work.
> 
> Verdict: Rated **4.7/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Zipline?

Zipline has a customer NPS of 89 which is why more than 130 brands like Sephora, Bath \& Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 14 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Retail Zipline

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: No one-size-fits-all pricing here. We’ll craft a plan that makes sense for your business—whether you’re rolling out Zipline to store leadership or equipping every associate with the tools they need to stay in sync.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese
- **Available Countries**: Albania, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Ecuador and 70 more

## Features

- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Assignment Management
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Library
- Content Management
- Customisable Branding
- Discussions/Forums
- Document Management
- Employee Database
- Employee Directory
- Engagement Tracking
- File Sharing
- Multi-Channel Communication
- Peer-to-Peer Recognition
- Performance Metrics
- Prioritisation
- Progress Tracking
- Project Tracking
- Pulse Surveys
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Sub-Task Management
- Surveys & Feedback
- Task Editing
- Task Management
- Workflow Management

## Integrations (11 total)

- Dayforce HCM
- Docebo
- Gmail
- Google Cloud BigQuery
- Legion
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Okta
- ServiceChannel
- UKG Pro

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software)
- [Retail Execution](https://www.capterra.co.nz/directory/34415/retail-execution/software)
- [Microlearning Software](https://www.capterra.co.nz/directory/31335/microlearning/software)
- [Mobile Learning Tools](https://www.capterra.co.nz/directory/30954/mobile-learning/software)
- [Portal Software](https://www.capterra.co.nz/directory/14/portal/software)

## Alternatives

1. [Confluence](https://www.capterra.co.nz/software/136446/confluence) — 4.5/5 (3663 reviews)
2. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [HulerHub](https://www.capterra.co.nz/software/1012970/huler-hub) — 4.9/5 (89 reviews)
5. [Flock](https://www.capterra.co.nz/software/151072/flock) — 4.5/5 (344 reviews)

## Reviews

### "Amazing Company Portal Site ⭐️ ⭐️ ⭐️ ⭐️ ⭐️" — 5.0/5

> **Joanne** | *7 November 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use as well as the wealth of information that is available from your company on ZIPLINE. Everything is all in one place. Best company worksite I’ve been a part of.
> 
> **Cons**: When my employees signed up for the access there was some issues with passcodes. Whether instruction was poor Ziplines customer support are very helpful.
> 
> I no longer need  hundreds of emails daily. I go to ZIPLINE several times a day.  My direction for my days comes from the site. Links to all my tools that I need. It’s all right there in one place.

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### "Zipline - Useful and Expansive" — 5.0/5

> **Emma** | *31 May 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Gives access to tons of resources especially for management. Allows communication across the company so you can stay connected with your corporation and associates.
> 
> **Cons**: It can sometimes be difficult to navigate if you aren’t familiar with the quirks of Zipline. Takes some getting used to.
> 
> 9/10 Overall very pleased and think that Zipline is a helpful and useful tool for working amongst the team.

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### "If you're in retail, you need this." — 5.0/5

> **Elliott** | *18 March 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It seemed to be the only product on the market designed with the end-user in mind; the retail store team.  Reports, analytics, roll-ups, etc are useless if the target of your communication can't get the basic information clearly and easily.

Zipline was something that required no training for our team to use, it's so intuitive and clean that new hires can pick it up immediately and get going.  This is even more significant when all of our training and on-boarding is hosted there\!
> 
> **Cons**: I wish I had a bit more personal control in maintaining our user lists or editing certain areas of the site.  But the customer service team are ever present, fast, efficient and seemingly prescient at times - all of that means it's really no bother to ask them to do what I need and it's usually done in less than 15 minutes.
> 
> Zipline is a platform that I actually look forward to using, and has made my work significantly easier and my business infinitely more efficient.  We all know communication is key in everything eery company does - so the benefits we've received have spread across every facet of what we do.  I couldn't imagine us working without it.

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### "Terrific Communication Platform" — 5.0/5

> **Jason** | *24 March 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Zipline radically changed how we communication with our stores.  The platform is so intuitive to use that it enabled a smooth rollout and our store teams enthusiastically adopted it.  The search function is effective and efficient making it super easy for store teams to find the information they are looking for.  The platform also makes it easy for our field managers to stay informed and understand the information that their stores received.  At all levels, Zipline has enabled our organization to access our field communication and stay informed.
> 
> **Cons**: Zipline has been a willing partner and willingly accepts feedback and suggestions for their product, many of which they implement quickly. We are currently partnering with Zipline to provide more flexibility with tasks and assigning different types of tasks when needed in different situations.
> 
> Overall, our partnership with Zipline has been very positive.  They have terrific customer support and always seem to find a way to help when we need it.

-----

### "Zipline leaves room for improvement" — 2.0/5

> **Danielle** | *14 September 2022* | Consumer Services | Recommendation rating: 3.0/10
> 
> **Pros**: It's easy to sign into if you are in the vicinity of your store
> 
> **Cons**: I can't access anything within the app unless I am within a certain distance of the store
> 
> Not the best. I've used better. I can't even use it at home

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## Links

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