--- description: Learn more about Dock price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dock Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Dock](/software/218139/dock-health) # Dock Canonical: https://www.capterra.co.nz/software/218139/dock-health > Dock is a HIPAA compliant task management and collaboration platform built for healthcare teams. > > Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dock? We cater to any domain of medicine from mental health to dentistry and from pediatrics to internal medicine and specialties. Anywhere tasks need to be managed with protected patient health information ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 5 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dock Health ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Dock offers a 30-day free trial, after which the software is available across two pricing plans, as outlined below: Dock - $15 per user per month Dock Enterprise - Contact Dock Health for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - @mentions - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Business Process Automation - Claims Management - Collaboration Tools - Commenting/Notes - Document Management - EMR/EHR - For Healthcare - HIPAA Compliant - Medical Billing - Mobile Access - Patient Records Management - Patient Scheduling - Physician Scheduling - Reporting/Analytics - Search/Filter - Sub-Task Management - Task Editing - Task Management - Workflow Configuration - Workflow Management ## Integrations (15 total) - Acuity Scheduling - AdvancedMD EHR - Docusign - DrChrono - Elation - FormDr - Google Drive - Google Workspace - HubSpot CRM - IntakeQ - Jotform - SendGrid - Spruce - Twilio - Typeform ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) - [Task Management Software](https://www.capterra.co.nz/directory/10030/task-management/software) - [Medical Software](https://www.capterra.co.nz/directory/20029/medical-practice-management/software) - [Workflow Management Software](https://www.capterra.co.nz/directory/30091/workflow-management/software) - [HIPAA Compliance Software](https://www.capterra.co.nz/directory/31896/hipaa-compliance/software) ## Alternatives 1. [Pabau](https://www.capterra.co.nz/software/140062/pabau-crm) — 4.7/5 (613 reviews) 2. [DocVilla](https://www.capterra.co.nz/software/203619/docvilla) — 5.0/5 (74 reviews) 3. [ModMed](https://www.capterra.co.nz/software/124590/ema) — 4.4/5 (363 reviews) 4. [Practice Better](https://www.capterra.co.nz/software/159263/better) — 4.8/5 (96 reviews) 5. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (843 reviews) ## Reviews ### "My experience with Dock" — 4.0/5 > **Gideon** | *16 March 2025* | Media Production | Recommendation rating: 9.0/10 > > **Pros**: Multi system management capabilities of the product and ease of use especially for patients. > > **Cons**: Customer care services providers are unresponsive. > > Dock has met 80% of our needs. I highly recommend it for healthcare centres and medical clinics ----- ### "HIPAA Certified Task Manager" — 5.0/5 > **Marie Eulie** | *12 January 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I can make routine/repetitive tasks and assign them to my assistant. They can also mark the tasks complete once they completed the tasks. You can add as many subordinates as you want. > > **Cons**: It's not Free of course but it's needed Especially if you want a secured and HIPAA certified task manager > > It's very convenient and user-friendly. Easy to navigate and save my time. ----- ### "Not as seamless as advertised" — 2.0/5 > **Amy** | *29 December 2022* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: We loved the overall concept of a HIPAA-compliant task management system that would integrate with our EHR (IntakeQ). It would allow for us to much more easily track patient onboarding processes as well as insurance referrals, pre-auth requests, etc. > > **Cons**: We started up with Dock around 8/20/22 and as of 12/29/22 we still did not have a useable Smartflow for onboarding new patients. As others have mentioned, their self-help support page is of minimal help, with virtually no instructions or walk-throughs of how to set-up Smartflows. I've set up Smartflows in task management software before with ease, but Dock Smartflows were bafflingly challenging. Regular workflows worked just fine, but we wanted a Smartflow to automatically trigger tasks assigned to providers with due dates to ensure a smooth onboarding process. We unfortunately never got there in 4 months time. > > Everyone we worked with at Dock was very kind and helpful, but there seems to be a communication breakdown between teammates. Different people on the Dock team have to assist with different tasks, so while you may meet with one person at Dock, several other members of the team may be helping out with various integrations and troubleshooting processes. When there is poor communication, it results in those different team members not being looped in, which means the work doesn't get done (or at least not without reminders or with a delay). Since the self-help support section of Dock is sparse at best, this means you will be required to set up meeting after meeting to implement your Dock Smartflows (there is also a $1000 set-up fee for this, and it was not optional). We were assured in our first meeting that things could be fully set-up and implemented within ~2 weeks of receiving the info from us. This did not happen. Instead, you are required to set up meeting after meeting until the process is done to your specifications, and our team lead usually did not have availability \<1-1.5 weeks out. Also, plan on taking your own notes during meetings to keep track of what you've asked for and when.Again, everyone on the Dock team was kind, \& \[sensitive content hidden\] did take $500 off our $1000 fee for all of our trouble, which was greatly appreciated. I really wanted to love Dock, but we just couldn't make it work. ----- ### "Love this\!" — 5.0/5 > **Alicia** | *27 August 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: It's easy to set up workflows. It has a lot of features to help you organize your lists. Customer service is great. > > **Cons**: While setting up workflows are easy, setting up Smartflows once I upgraded weren't as simple or intuitive. They don't have many tutorials or online supports set up yet for guidance and frequently asked questions, though they are very responsive when you request help. > > I use Dock for employee training workflows, insurance authorization requests, client onboarding, and evaluation tasks. I contract to schools and it was very easy to set up a separate section in my "school" to-do list for each one as well as set up multiple to-do lists. The company has been very responsive to feedback and continues to work on adding features and changing ones that have not worked smoothly. If you love Trello or other task management apps and you need something HIPAA compliant, Dock Health is a great choice. ----- ### "Great Task Management" — 5.0/5 > **Vanessa** | *25 October 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: super easy to use and has been working great for the team > > **Cons**: I think I would just add time clock to track time for each task when completing it ## Links - [View on Capterra](https://www.capterra.co.nz/software/218139/dock-health) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data