--- description: Learn more about Pumble price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pumble Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Pumble](/software/218055/pumble) # Pumble Canonical: https://www.capterra.co.nz/software/218055/pumble Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/218055/pumble?page=2) > Team collaboration app with free storage, unlimited messages, users and access to complete chat history. > > Verdict: Rated **4.7/5** by 234 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pumble? A variety of teams can use Pumble to collaborate. From small businesses, software development houses and marketing agencies to education institutes, healthcare companies, and Fortune 500 businesses. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 234 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CAKE.com - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: FREE ($0) plans allow you unlimited users, message history, and channels. Activate a 7-day free trial to try all the advanced features. No credit card is required and you can cancel anytime or upgrade to available Paid Plans: PRO ($2.49/seat) for organizational features like Group meetings, Screen sharing, and 10 free apps and integrations. BUSINESS ($3.99/seat) for administration features like Guest access, Meeting recordings, and User groups. ENTERPRISE ($6.99/seat) for advanced security features like SSO and Data retention. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more ## Features - @mentions - API - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Audio Calls - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Discussions/Forums - Document Management - Document Storage - Drag & Drop - Employee Database - Employee Directory - Employee Photos - Encryption - File Sharing - Knowledge Management - Live Chat - Meeting Management - Messaging - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Real-Time Chat - Remote Support Software - Search/Filter - Task Management - Third-Party Integrations - Time Tracking - Two-Way Audio & Video - Video Chat - Video Conferencing ## Integrations (10 total) - Calendly - Clockify - GitHub - GitLab - Gmail - Google Calendar - Google Drive - Zapier - Zendesk Suite - Zoom Workplace ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) ## Related Categories - [Team Communication Software](https://www.capterra.co.nz/directory/31033/team-communication/software) - [Collaboration Software](https://www.capterra.co.nz/directory/15/collaboration/software) - [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software) - [Remote Work Software](https://www.capterra.co.nz/directory/31855/remote-work/software) - [Digital Workplace Software](https://www.capterra.co.nz/directory/31536/digital-workplace/software) ## Alternatives 1. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24221 reviews) 2. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (11166 reviews) 3. [WhatsApp](https://www.capterra.co.nz/software/180345/whatsapp) — 4.7/5 (16475 reviews) 4. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5318 reviews) 5. [Telegram](https://www.capterra.co.nz/software/180347/telegram) — 4.7/5 (6438 reviews) ## Reviews ### "using Pumble for the first time" — 4.0/5 > **Susan** | *28 August 2025* | Human Resources | Recommendation rating: 5.0/10 > > **Pros**: easy to access and stay connected. Once I spent time looking at the different options I found the contact details of who I needed to connect with. > > **Cons**: There are lots of options and often notifications are not relevant to me. That is all I can think of. > > It's the first time I have used an app like this in my Contract Social Work. It took a bit to get used to it ----- ### "Very happy with Pumble\!" — 5.0/5 > **Cherry** | *26 August 2025* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Comprehensive free plan. Can make (most) channels private if you invite a third party like a VA. > > **Cons**: Pumble automatically added our new VA to our \#general channel, which we didn't really want, and it turns out you can't make that channel private on the free version. > > We were looking for a low-cost, robust chat and messaging system to use for our small business. Pumble has turned out to be excellent for us and is giving us everything we need. We've used Slack, Teams, and other systems in the past and Pumble is as good as, probably better, than any of those for our needs. We're also now working with a remote VA who we've added to our account. She says it's very easy to use even though she's never come across the product before. We're on the free plan and that's exactly what we need for now. ----- ### "Reliable chat" — 5.0/5 > **Tuma** | *9 September 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Customer Support: Quick, friendly replies; clear help docs. Learning Curve: Super easy—new hires onboard in minutes. Security: Solid basics (roles, 2FA, permissions) for SMB needs. Bugs \& Issues: Rare; fixes roll out fast when they pop up. File Sharing: Drag-and-drop is smooth; previews fine for common formats. Remote Work: Stable across mixed networks; presence/status helps coordination. Meetings: Built-in calls are perfect for quick huddles and ad-hoc syncs > > **Cons**: Fewer native integrations than bigger competitors Video/voice meetings feel basic compared to Zoom/Teams File previews can be slow with large files Admin controls are good but not very granular Occasional sync hiccups on mobile when switching networks > > Pumble does the core job very well: quick team chat without bloat. Our onboarding was smooth, and day-to-day messaging is snappy. It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep integrations, advanced compliance, or heavy video meetings, you may feel its limits but for focused, reliable collaboration, it’s a win. ----- ### "Pumble Review as a new user" — 3.0/5 > **Richard** | *5 September 2025* | Design | Recommendation rating: 3.0/10 > > **Pros**: It's similar to Discord and Slack, and it doesn't appear to have the 90-day message history expiry date. It's pretty easy to learn because it's similar, and it holds similar login methods to the previously mentioned apps. > > **Cons**: I don't appreciate getting emails about new users joining, as well as how there was no underline to turn them off in the messages from Pumble (it felt as if it was not clickable). I also don't appreciate the many tabs above the channels; I feel as if it clutters the UI. There doesn't appear to be any voice call channels (at least in my server). > > So far for my first few days with Pumble, it's satisfactory. I do wish it to be more like Discord (possibly even the members tab to be on the right). Nothing really stands out to make it unique, but it feels functional. ----- ### "Good, but can use a little polish" — 4.0/5 > **Lee** | *2 September 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: The searching ability of the platform is fantastic and by far the best feature. The ability to schedule/remind about messages, custom notification settings, making user groups, threading, and other customization options are all welcomed. Support has been very prompt with responses and helpful forwarding issues/ feature requests. > > **Cons**: The mobile app is pretty terrible in comparison to the web platform. Calls are my biggest complaint as they just haven't worked properly even once despite multiple tickets to support. I always have to call twice or receive a call twice before it will actually connect. Otherwise, it will show the other party as muted for whoever is making the call and connecting for whoever is receiving it. As far as the other dislikes: not being able to specifically mute a user in chats, lack of custom sorting options for chats beyond just recent/alphabetical, not being able to sort differently from the web/phone version, not having single sign on as default instead of having codes sent to emails and putting it behind a higher price tier. > > Overall pretty good experience with some minor hiccups. Most problems were able to be solved with workarounds but alternatively, there should be some minor tweaks to the platform to solve them. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.co.nz/software/218055/pumble?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/218055/pumble) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data