---
description: Learn more about Mercury.ai price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mercury.ai Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Mercury.ai](/software/217314/mercury-ai)

# Mercury.ai

Canonical: https://www.capterra.co.nz/software/217314/mercury-ai

> Conversational AI engineered for control. We combine GenAI fluency with strict data sovereignty and reliability.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Mercury.ai?

Mid-to-large enterprises and public institutions. Tailored for CDOs and cx leaders requiring scalable automation without compromising data privacy or governance.

## About the vendor

- **Company**: Mercury.ai

## Commercial Context

- **Starting Price**: €850.00
- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.nz/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.co.nz/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.co.nz/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Darwin AI](https://www.capterra.co.nz/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.co.nz/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.co.nz/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/217314/mercury-ai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/217314/mercury-ai> |
| de-AT | <https://www.capterra.at/software/217314/mercury-ai> |
| de-CH | <https://www.capterra.ch/software/217314/mercury-ai> |
| en | <https://www.capterra.com/p/217314/Mercury-ai/> |
| en-AE | <https://www.capterra.ae/software/217314/mercury-ai> |
| en-AU | <https://www.capterra.com.au/software/217314/mercury-ai> |
| en-CA | <https://www.capterra.ca/software/217314/mercury-ai> |
| en-GB | <https://www.capterra.co.uk/software/217314/mercury-ai> |
| en-IE | <https://www.capterra.ie/software/217314/mercury-ai> |
| en-IL | <https://www.capterra.co.il/software/217314/mercury-ai> |
| en-IN | <https://www.capterra.in/software/217314/mercury-ai> |
| en-NZ | <https://www.capterra.co.nz/software/217314/mercury-ai> |
| en-SG | <https://www.capterra.com.sg/software/217314/mercury-ai> |
| en-ZA | <https://www.capterra.co.za/software/217314/mercury-ai> |

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