---
description: Learn more about Epicor Service CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Epicor Service CRM Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Epicor Service CRM](/software/216508/mechanicnet)

# Epicor Service CRM

Canonical: https://www.capterra.co.nz/software/216508/mechanicnet

> Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Epicor Service CRM?

Automotive Service Shops

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Epicor Software
- **Location**: Austin, US
- **Founded**: 1996

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact Epicor Software for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- CRM
- Calendar Management
- Call Reminders
- Campaign Management
- Confirmations/Reminders
- Contact Database
- Customer Communication
- Customer Data Management
- Customer Engagement
- Customer History
- Customer Segmentation
- Email Management
- Email Reminders
- Engagement Tracking
- Interaction Tracking
- Loyalty Cards
- Loyalty Program
- Mobile Access
- Multi-Channel Communication
- Promotions Management
- Recurring Appointments
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Retention Tracking
- Rewards Management
- Scheduling
- Service History
- Third-Party Integrations

## Integrations (1 total)

- Epicor Catalog for Automotive

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software)
- [Customer Loyalty Software](https://www.capterra.co.nz/directory/10031/customer-loyalty/software)
- [Appointment Reminder Software](https://www.capterra.co.nz/directory/30997/appointment-reminder/software)
- [Car Dealer Software](https://www.capterra.co.nz/directory/20005/auto-dealer/software)
- [Customer Communications Management Software](https://www.capterra.co.nz/directory/31002/customer-communications-management/software)

## Alternatives

1. [Autorox](https://www.capterra.co.nz/software/184222/autrorox) — 4.8/5 (62 reviews)
2. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [Thryv](https://www.capterra.co.nz/software/156926/thryv) — 4.2/5 (505 reviews)
4. [Marketing 360](https://www.capterra.co.nz/software/148516/marketing-360) — 4.5/5 (1132 reviews)
5. [EngagePackage](https://www.capterra.co.nz/software/1062081/engagepackage) (0 reviews)

## Reviews

### "Great program\!" — 5.0/5

> **August** | *9 April 2024* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Ease of use and the reports and dashboard that you can develop.
> 
> **Cons**: A lot of customization had to be done. Not a big deal, you'll have that with most software.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/216508/mechanicnet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/216508/MechanicNet/> |
| en-AE | <https://www.capterra.ae/software/216508/mechanicnet> |
| en-AU | <https://www.capterra.com.au/software/216508/mechanicnet> |
| en-CA | <https://www.capterra.ca/software/216508/mechanicnet> |
| en-GB | <https://www.capterra.co.uk/software/216508/mechanicnet> |
| en-IE | <https://www.capterra.ie/software/216508/mechanicnet> |
| en-IL | <https://www.capterra.co.il/software/216508/mechanicnet> |
| en-IN | <https://www.capterra.in/software/216508/mechanicnet> |
| en-NZ | <https://www.capterra.co.nz/software/216508/mechanicnet> |
| en-SG | <https://www.capterra.com.sg/software/216508/mechanicnet> |
| en-ZA | <https://www.capterra.co.za/software/216508/mechanicnet> |

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