---
description: Learn more about Dialog Health price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialog Health Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [Dialog Health](/software/215666/dialog-health)

# Dialog Health

Canonical: https://www.capterra.co.nz/software/215666/dialog-health

Page: 1 / 4\
Next: [Next page](https://www.capterra.co.nz/software/215666/dialog-health?page=2)

> Leading healthcare and HR texting and analytics platform - reduces no-shows, boosts revenue, and improves patient and staff engagement.
> 
> Verdict: Rated **5.0/5** by 62 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Dialog Health?

Leading healthcare organizations trust Dialog Health’s HIPAA texting platform—used by hospitals, health systems, provider groups, urgent care, ambulatory centers, insurers, HR teams, and call centers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 62 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dialog Health

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Dialog Health was voted Best Value Software by Capterra and our clients for healthcare and HR communication. &#10;&#10;Why? Because we deliver one powerful platform that replaces multiple vendors—saving you time, money, and complexity.&#10;&#10;With Dialog Health, you get everything in one solution:&#10;&#10;- Two-Way Texting for automated conversational communication&#10;&#10;- Ad Hoc / Direct Texting for real-time patient and staff communication&#10;&#10;- Advanced Automated SMS Workflows with customizable templates&#10;&#10;- Trackable Short Links for measurable engagement&#10;&#10;- Digital Forms to streamline data collection&#10;&#10;- Broadcast Messaging for urgent alerts and group outreach&#10;&#10;- AI Translator supporting 130+ languages for inclusive communication&#10;&#10;- QR Codes for easy patient access&#10;&#10;- Analytics Dashboard with real-time delivery receipts, message history, and engagement tracking&#10;&#10;- Best Practice SMS Templates for faster implementation&#10;&#10;Our platform is easy to use, HIPAA-compliant, and designed to deliver measurable ROI—helping you reduce no-shows, boost revenue, improve compliance, and elevate satisfaction for patients and staff.&#10;&#10;Dialog Health makes it simple: one vendor, one platform, endless possibilities.&#10;&#10;Contact us today to learn more about pricing and discover why leading organizations trust Dialog Health for secure, scalable communication that drives results.&#10;&#10;This is more than software—it’s a strategic investment in efficiency, engagement, and real results.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 2-Way Messaging
- Action Management
- Activity Dashboard
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Calendar Management
- Campaign Scheduling
- Client Database
- Confirmations/Reminders
- Contact Management
- Customisable Forms
- Employee Recognition Software
- Engagement Tracking
- HIPAA Compliant
- Mass Texting
- Message Personalisation
- Mobile Access
- Mobile Coupons
- Online Payments
- Patient Education
- Patient Questionnaires
- Pulse Surveys
- Recurring Appointments
- Reporting/Analytics
- Rescheduling
- Scheduled Messaging
- Surveys & Feedback
- Templates
- Third-Party Integrations
- Two-Way Communication

## Integrations (20 total)

- Athena
- EHR Solutions
- EMR Software
- EPIC
- Epic
- Greenway Practice Management
- HST Pathways
- MEDITECH Expanse
- Meditec
- ModMed
- NextGen
- Oracle Health Ambulatory Suite
- Oracle Health EHR
- Paychex Flex
- Paycom

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.co.nz/directory/31085/patient-engagement/software)
- [Appointment Scheduling Software](https://www.capterra.co.nz/directory/30757/appointment-scheduling/software)
- [Employee Engagement Software](https://www.capterra.co.nz/directory/30817/employee-engagement/software)
- [Appointment Reminder Software](https://www.capterra.co.nz/directory/30997/appointment-reminder/software)
- [SMS Marketing Software](https://www.capterra.co.nz/directory/30842/sms-marketing/software)

## Alternatives

1. [Klara](https://www.capterra.co.nz/software/203066/klara) — 4.6/5 (211 reviews)
2. [Carepatron](https://www.capterra.co.nz/software/195467/care-patron) — 4.4/5 (843 reviews)
3. [Doctible](https://www.capterra.co.nz/software/187669/doctible) — 4.8/5 (265 reviews)
4. [DocVilla](https://www.capterra.co.nz/software/203619/docvilla) — 5.0/5 (74 reviews)
5. [CheckinAsyst](https://www.capterra.co.nz/software/1014841/checkinasyst) — 4.4/5 (47 reviews)

## Reviews

### "Patient Communication at its best\!" — 5.0/5

> **Ashley** | *17 July 2025* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: My favorite thing about Dialog Health is the ease of use in communication with patients. Patients who are unable to answer phone calls during their work day can still communicate thru text messaging.
> 
> **Cons**: It would be beneficial if Dialog Health had the ability to send documents; however, the quick link ability does helps offset this inability.

-----

### "Love this Company" — 5.0/5

> **Shannon** | *12 January 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: This company's customer service is unmatched\!\! I cannot say enough great things about how easy this system is to use and IF assistance is ever needed they make you feel like you are their only customer.
> 
> **Cons**: Literally nothing. I rarely need to reach out for help because the system is so easy to use, but when I do they are there to help.
> 
> 10/10 would recommend\! Cannot say enough good things about this team.  They make you feel like you are the only client and they are there to help within minutes.

-----

### "Ortho Total Joints" — 4.0/5

> **Kristina** | *17 July 2024* | Medical Practice | Recommendation rating: 4.0/10
> 
> **Pros**: Ease of use and close patient communication.
> 
> **Cons**: Not linking to office software Epic. I would often have to cross reference the patient in our system.
> 
> Great at preventing post operative problems/ER visits

-----

### "Registered Nurse - Dialog Health Review" — 5.0/5

> **Alexis** | *12 January 2026* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use, useful way to communicate with patients. I think patients also find it useful to be able to text.
> 
> **Cons**: I see no cons to dialog health at this time. It is a great resource for appointment management and communication.
> 
> Great experience with Dialog Health. It is a useful resource and easy to use. I like that you can search names.

-----

### "Excellent service provided" — 5.0/5

> **Jacqueline** | *12 January 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The Dialog Health website has many helpful tips with guidance to trouble shoot any issues you may need help with.  The customer service is so responsive, professional very knowledgeable.
> 
> **Cons**: I really have not had any negative issues to report.  I have only had positive experiences thus far with Dialog Health.
> 
> My overall experience with Dialog Health has been nothing but a positive experience.  I would highly recommend this service.

-----

Page: 1 / 4\
Next: [Next page](https://www.capterra.co.nz/software/215666/dialog-health?page=2)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/215666/dialog-health)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/215666/Dialog-Health/> |
| en-AE | <https://www.capterra.ae/software/215666/dialog-health> |
| en-AU | <https://www.capterra.com.au/software/215666/dialog-health> |
| en-CA | <https://www.capterra.ca/software/215666/dialog-health> |
| en-GB | <https://www.capterra.co.uk/software/215666/dialog-health> |
| en-IE | <https://www.capterra.ie/software/215666/dialog-health> |
| en-IL | <https://www.capterra.co.il/software/215666/dialog-health> |
| en-IN | <https://www.capterra.in/software/215666/dialog-health> |
| en-NZ | <https://www.capterra.co.nz/software/215666/dialog-health> |
| en-SG | <https://www.capterra.com.sg/software/215666/dialog-health> |
| en-ZA | <https://www.capterra.co.za/software/215666/dialog-health> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra New Zealand helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.co.nz","url":"https://www.capterra.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Dialog Health","description":"The #1 Platform for Two-Way Texting and Real-Time Analytics in Healthcare.\n\nTrusted by Fortune 100 and 500 healthcare leaders for over a decade, Dialog Health delivers secure, HIPAA-compliant communication that reduces no-shows, boosts revenue, improves patient engagement, and enhances compliance—driving measurable ROI and better care navigation.\n\nWhy Choose Dialog Health?\n- Keep schedules full by reducing no-shows and last-minute cancellations\n- Drive revenue growth with higher appointment volume and faster cash flow\n- Improve compliance and outcomes while elevating patient satisfaction\n- Empower your team with tools that boost engagement and reduce manual workload\n- Enhance staff engagement and retention\n\nOne Platform: \nTwo-way texting, short links, digital forms, AI-translation, and more.\n\nActionable Analytics: \nReal-time SMS analytics with delivery receipts, message history, and trackable links.\n\nSeamless Integration:\nOur easy-to-use platform works with the systems you already use.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ef2ae34b-26b2-4863-8beb-c9f9b783b312.jpeg","url":"https://www.capterra.co.nz/software/215666/dialog-health","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/215666/dialog-health#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":62},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.nz/software/215666/dialog-health#faqs","mainEntity":[{"name":"What Is Dialog Health?","@type":"Question","acceptedAnswer":{"text":"The #1 Platform for Two-Way Texting and Real-Time Analytics in Healthcare.Trusted by Fortune 100 and 500 healthcare leaders for over a decade, Dialog Health delivers secure, HIPAA-compliant communication that reduces no-shows, boosts revenue, improves patient engagement, and enhances compliance—driving measurable ROI and better care navigation.Why Choose Dialog Health?- Keep schedules full by reducing no-shows and last-minute cancellations- Drive revenue growth with higher appointment volume and faster cash flow- Improve compliance and outcomes while elevating patient satisfaction- Empower your team with tools that boost engagement and reduce manual workload- Enhance staff engagement and retentionOne Platform: Two-way texting, short links, digital forms, AI-translation, and more.Actionable Analytics: Real-time SMS analytics with delivery receipts, message history, and trackable links.Seamless Integration:Our easy-to-use platform works with the systems you already use.","@type":"Answer"}},{"name":"Who Uses Dialog Health?","@type":"Question","acceptedAnswer":{"text":"Leading healthcare organizations trust Dialog Health’s HIPAA texting platform—used by hospitals, health systems, provider groups, urgent care, ambulatory centers, insurers, HR teams, and call centers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Engagement Software","position":2,"item":"/directory/31085/patient-engagement/software","@type":"ListItem"},{"name":"Dialog Health","position":3,"item":"/software/215666/dialog-health","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/software/215666/dialog-health#breadcrumblist"}]}
</script>