---
description: Learn more about Cloud Call Centre price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloud Call Centre Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Cloud Call Centre](/software/214746/cloud-call-centre)

# Cloud Call Centre

Canonical: https://www.capterra.co.nz/software/214746/cloud-call-centre

> Cloud-based predictive dialler application with inbound, blended capabilities. Quality VoIP, Unified Comms \& PCI DSS Call Recording.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cloud Call Centre?

Business Critical, Customer-Facing Technology that Drives Business Performance appeals to; CEO, CTO, CFO, COO, CSO \& CMO. Call Centre Operational Management will also benefit from Smartcom services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartcom Business Communications

## Commercial Context

- **Starting Price**: A$35.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Agent Licensing per User/Month;
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Management
- IVR
- Predictive Dialer
- Queue Management
- Reporting/Analytics

## Category

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Predictive Dialer Software](https://www.capterra.co.nz/directory/30597/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.co.nz/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.nz/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.co.nz/software/136728/readymode) — 4.6/5 (136 reviews)
5. [CallHippo](https://www.capterra.co.nz/software/159578/callhippo) — 4.4/5 (675 reviews)

## Reviews

### "Cloud Call Centre is Great\!" — 5.0/5

> **Sugiti** | *18 April 2025* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud Call Centre has been great when trying to get through to a representative. And they provide helpful information and guide you through to help troubleshoot any issues.
> 
> **Cons**: There has been no issues with using Cloud Call Centre. They are usually prompt when leaving a voicemail to get a call back if there is long que.
> 
> Overall experience with Cloud Call Centre has been great\! We definitely recommend businesses to incorporate it into their businesses.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/214746/cloud-call-centre)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214746/Cloud-Call-Centre/> |
| en-AE | <https://www.capterra.ae/software/214746/cloud-call-centre> |
| en-AU | <https://www.capterra.com.au/software/214746/cloud-call-centre> |
| en-CA | <https://www.capterra.ca/software/214746/cloud-call-centre> |
| en-GB | <https://www.capterra.co.uk/software/214746/cloud-call-centre> |
| en-IE | <https://www.capterra.ie/software/214746/cloud-call-centre> |
| en-IL | <https://www.capterra.co.il/software/214746/cloud-call-centre> |
| en-IN | <https://www.capterra.in/software/214746/cloud-call-centre> |
| en-NZ | <https://www.capterra.co.nz/software/214746/cloud-call-centre> |
| en-SG | <https://www.capterra.com.sg/software/214746/cloud-call-centre> |
| en-ZA | <https://www.capterra.co.za/software/214746/cloud-call-centre> |

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