---
description: Learn more about OpenTouch Enterprise Cloud price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OpenTouch Enterprise Cloud Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [OpenTouch Enterprise Cloud](/software/214141/opentouch-enterprise-cloud)

# OpenTouch Enterprise Cloud

Canonical: https://www.capterra.co.nz/software/214141/opentouch-enterprise-cloud

> Unified communications solution that helps businesses with instant messaging, call recording, content sharing \&amp; other functionalities.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Alcatel Lucent Enterprise

## Commercial Context

- **Starting Price**: US$18.95
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Users can choose the features and options that best suit their business requirements.&#10;&#10;Monthly plans include discounted international calling, 911 service and choice of area code.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile)
- **Available Countries**: India

## Features

- Access Controls/Permissions
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Chat/Messaging
- Contact Management
- File Sharing
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics
- Two-Way Audio & Video

## Integrations (1 total)

- Microsoft Outlook

## Category

- [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.co.nz/directory/31035/unified-communications/software)
- [Call Centre Software](https://www.capterra.co.nz/directory/30007/call-center/software)
- [Remote Support Software](https://www.capterra.co.nz/directory/30928/remote-support/software)

## Alternatives

1. [Slack](https://www.capterra.co.nz/software/135003/slack) — 4.7/5 (24046 reviews)
2. [Wildix](https://www.capterra.co.nz/software/218251/wildix) — 4.7/5 (209 reviews)
3. [Microsoft Teams](https://www.capterra.co.nz/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
4. [Flock](https://www.capterra.co.nz/software/151072/flock) — 4.5/5 (344 reviews)
5. [Zoom Workplace](https://www.capterra.co.nz/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)

## Reviews

### "Un incontournable du secteur" — 5.0/5

> **Ertan** | *22 August 2023* | Government Administration | Recommendation rating: 9.0/10
> 
> **Pros**: Un incontournable dans le domaine des communications, qui plus est, Made in France.
> 
> **Cons**: Licences à acquérir à l'unité, qui peut représenter un coût important.

## Links

- [View on Capterra](https://www.capterra.co.nz/software/214141/opentouch-enterprise-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/221637/OpenTouch-Enterprise-Cloud/> |
| en-AE | <https://www.capterra.ae/software/214141/opentouch-enterprise-cloud> |
| en-AU | <https://www.capterra.com.au/software/214141/opentouch-enterprise-cloud> |
| en-CA | <https://www.capterra.ca/software/214141/opentouch-enterprise-cloud> |
| en-GB | <https://www.capterra.co.uk/software/214141/opentouch-enterprise-cloud> |
| en-IE | <https://www.capterra.ie/software/214141/opentouch-enterprise-cloud> |
| en-IL | <https://www.capterra.co.il/software/214141/opentouch-enterprise-cloud> |
| en-IN | <https://www.capterra.in/software/214141/opentouch-enterprise-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/214141/opentouch-enterprise-cloud> |
| en-SG | <https://www.capterra.com.sg/software/214141/opentouch-enterprise-cloud> |
| en-ZA | <https://www.capterra.co.za/software/214141/opentouch-enterprise-cloud> |

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