--- description: Learn more about Phonebooth price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Phonebooth Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Phonebooth](/software/213667/phonebooth) # Phonebooth Canonical: https://www.capterra.co.nz/software/213667/phonebooth Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/213667/phonebooth?page=2) > VoIP solution that helps businesses set up conference calls \& utilize voice-to-text transcription functionality to read voicemails. > > Verdict: Rated **4.3/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 6 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bandwidth.com - **Location**: Austin, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User - **Pricing Details**: Pricing starts from $20 per user/month - **Target Audience**: 2–10, 11–50, 51–200 - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, India, United States ## Features - Call Routing - VoIP - Voice Mail ## Support Options - Email/Help Desk - Phone Support ## Category - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) ## Alternatives 1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 2. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [CallHippo](https://www.capterra.co.nz/software/159578/callhippo) — 4.4/5 (675 reviews) 4. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "Phonebooth user since 2015" — 5.0/5 > **Jay** | *4 April 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: This is very simple interface to use and I especially like the feature regarding call forwarding when I am on vacation. This makes it seem like I am never away from my desk\! > > **Cons**: Adding background music during call hold is a bit difficult. > > My company has been using Phonebooth since 2015. We have no plans on replacing since this product is affordable and reliable. ----- ### "That's the Best You Got?" — 5.0/5 > **Chris** | *14 December 2014* | Professional Training & Coaching > > **Pros**: super easy and flexible with great features included in its base price\! Oh wait a minute, it only has ONE price\!\! The rest sell watered down version and then nickel and dime you to death... > > **Cons**: none so far. There bundles are better and don't leave features out that the company can then upsell you on, like he competitors do... > > Anyone who has ever dealt with a virtual pbx knows that systems aren't easy. They seem complicated, a lot of intricate parts to marriage together and serious work to have it run smoothly. First, Kudos to the 3 companies being compared here: phonebooth, grasshopper and 8x8, they've ALL made it relatively easy to have a virtual pbx. However, this misleading comparison has you believe 8x8 is the best. It's not\! I've used all 3 and I'm a professional in this industry. I would never switch from phonebooth.com and we have never experienced an issue where customer support did not try and help us. I think a lot of times you have people who don't know how to talk the lingo that get frustrated when a customer support rep doesn't understand what you're describing in laymen terms. Just relax, be patient and try to explain it again. As for the offering of services, phonebooth is hands down the best, regardless of the misinformation that is presented here. Like android compatibility being removed from the list for phonebooth in compatibility. I use my phonebooth all the time on my Galaxy Note III with zero problems... If you want a TRUE analysis then take your time and go to EACH company's website and make your own comparison. You'll be glad you did\! ----- ### "They are the best I've found so far but they stink" — 3.0/5 > **Verified Reviewer** | *1 July 2015* | Information Technology & Services > > **Pros**: Mostly reliable service, affordable > > **Cons**: Poor support, no one cares Poor sales support for partners (no respect or payouts) No new phone compatibility (Yealink has released a few lines of new phones with color screens, etc - no support at all for years) No portable phone options, Issues with dashboard never fixed after tons of user complaints. > > My firm is both a partner (referral) for phonebooth and a long time customer. First the good: The service works great almost every single day, and when it doesn't work - its usually not too hard to get things back on track. They also have a very competitive price and the dashboard is fairly easy to use. Unfortunately all of this is good but not good enough. They never listen to user feedback: in 3 years they have not changed the compatible phone list, which does not INCLUDE A SINGLE PORTABLE PHONE. Users have been arguing and complaining by web and phone for years - no change. In addition the user interface has some glaring bugs and issues and they have fixed none of these items. Lastly, they don't give 2 bits about their referral partners, we get rude responses on the phone, they never pay out on finders fees, and they once sent a client our Finders Fee by accident\!\! Nearly cost us the relationship with the client. ----- ### "Does what it needs to\!" — 5.0/5 > **Verified Reviewer** | *16 February 2019* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: IP telepathy has been an ongoing new concept that is still sinking into today's tech industry, but I think Phonebooth has it down. With their call forwarding systems, transcribed voicemails, and high quality signal, I think they have everything going for them to be successful. Great price as well. > > **Cons**: Setting up the service was a bit of a hassle. Once you get it going, it's great, but you'll have to struggle a bit before you get to start using it. ----- ### "Easy to use" — 5.0/5 > **Verified Reviewer** | *30 May 2018* | Recommendation rating: 8.0/10 > > **Pros**: Setting up this was incredibly simple and straight forward. I was able to quickly start using it which was a great benefit of using Neat products. > > **Cons**: Customer service was helpful but I found that reading online forums about the product was more beneficial when troubleshooting issues. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.nz/software/213667/phonebooth?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/213667/phonebooth) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data