Blackbaud Financial Edge NXT

Who Uses Blackbaud Financial Edge NXT?

Nonprofits and governmental organizations large and small. Blackbaud accounting powers key industries: human service organizations, schools, higher education, healthcare, arts and cultural, and more

What Is Blackbaud Financial Edge NXT?

Financial Edge NXT delivers intuitive cloud fund accounting software designed specifically to meet the needs of nonprofits and government entities. It's advanced technology with powerful reporting tools to help your accounting team drive efficiency, transparency, and financial stewardship while enabling you to seamlessly manage transactions, eliminate manual processes, and securely share information instantly. Track and report financial activity from any device, anywhere with 24/7 accessibility.

Blackbaud Financial Edge NXT Details

Blackbaud

https://www.blackbaud.com/

Founded 1981

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Blackbaud Financial Edge NXT pricing overview

Blackbaud Financial Edge NXT does not offer a free trial.


Free Trial

No

Blackbaud Financial Edge NXT deployment and support

Blackbaud Financial Edge NXT Features

Vendor has not completed this information.

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Blackbaud Financial Edge NXT Reviews

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Overall rating

4.2/5

Average score

Ease of Use 4
Customer Service 4.3
Features 4.1
Value for Money 3.7

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Dominique J.
Staff Accountant
Accounting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 9/10/2018

"My review of Financial Edge NXT"

Comments: I like Financial Edge NXT and I couldn’t imagine doing my job without it!

Pros: I like that this software is for finance and accounting professionals. It has helped me to perform the daily functions of my job with limited interruptions.

Cons: I haven’t been able to understand the allocation module, and so we are still doing our investments manually. The guide that is provided seems to work more for people who have an overall understanding of how it should work.

  • Reviewer Source 
  • Reviewed on 9/10/2018
Verified Reviewer
AP/Payroll Administrator
Nonprofit Organisation Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 5/09/2018

"Great cloud based accounting system for non profits!"

Pros: I've been using black baud for almost 10 years, I love the ease of using the AP side. It's very easy to get from viewing a vendor, to adding a new invoice and checking for purchase orders, all in one window (with tabs).

Cons: The only thing I don't like, it seems there are updates (which is great, but sometimes complicates things). It loses the alignment on my checks pretty drastically and doesn't save the alignment for a new run. I'm not sure if there's a glitch. It does time out kind of quickly if you aren't constantly using the system.

Vendor Response

by Blackbaud on 6/09/2018

Hello Reviewer,

I appreciate you taking the time to review Financial Edge NXT! As you may know, we listen to our customers' feedback for updates - I have let our product team know about your issue with check alignment.

Please let me know if you have any other issues!

- [email protected]

  • Reviewer Source 
  • Reviewed on 5/09/2018
Brian C.
IT Director
Philanthropy, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 1/03/2017

"Financial Edge NXT Not Ready for Primetime"

Comments: After seeing the NXT demo, it was clear that moving to the new platform would provide our business with all the functionality we were missing in our on premise thick client version. THIS WAS A BIG MISTAKE! Although during the demo it was clearly stated that some of the modules would not be moved from the old version to the new, it was not stated that features in the NXT migrated modules would not be available... so if you are working in say AP and rolling along with your work, you might hit a feature set that does not exist in NXT and requires you to switch to the Citrix version think client. It turns out that only a small percentage of the system has been migrated to NXT. This plan to migrate the modules and functions within the modules in realtime is a massive failure. The performance hit moving to the cloud was intollerable. GL uploads take twice as long even after assessing bandwidth and attempting to do the uploads on the local Blackbaud servers in the cloud. Its as if they did not build the environment robust enough to support the client base. There were features that simply did not work. Printing is problematic and the WebPortal for purchases and requisitions simply does not work. It fails with a web browser error. They said they fixed it as they had identified a node that was not turned up (you would have though they would have a monitoring tool to know this was the case) but this did not solve the problem in the end. Screen lockups, and crashes began to occur and yet there was no one who could effectively analyze the issues and solve the problems. We now have to roll our database back to our on premise version and search for a new solution. We will not be using Blackbaud. Their support is horrendous; forget telephone support your could be on hold for an hour or more; we were able to get on chats but that took some time as well. It was not until we started yelling and escalating that we finally got some response because the number of open incidents was ridiculous. I'm sure their bread and butter CRM and Grand management apps are probably fine but hosted Financial Edge/NXT definitely not worth the money.

Pros: None...

Cons: Product just does not work.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 1/03/2017
Victoria W.
Director of Finance
Nonprofit Organisation Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/10/2020

"Financial Edge is indispensible for us"

Comments: We have been able to run a very busy finance office with only 1.5 employees for several years now. We also have been able to do much more efficient and flexible reporting to business units (detail) and to board management (summary).

Pros: The NXT online service is very easy to use and very flexible to our needs for reporting. The support is good, most reps are very responsive and I love Blackbaud University.

Cons: It's really expensive. And requests for customization are hard to get through. But it's overall so easy to use that we can live with the small tweaks for now.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 30/10/2020
Verified Reviewer
Development and Marketing Manager
Nonprofit Organisation Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 14/12/2018

"Financial NXT is a must!"

Comments: We use multiple Blackbaud products within my company, including Raiser's, NXT which is very intuitive, WordPress, TeamRaiser, Merchant Services.

Pros: Overall great foundation for management of accounting, grants, other projects. They give you the ability to customize your dashboard and views. Easily monitor accounts and generate detailed reports. Allows you to process financials in smoothly, not manually. You could even set budgets for next several years.

Cons: All Blackbaud products are very pricey but it's worth the cost. We use so many different Blackbaud products. Customer service could be improved. They send you lots of video tutorials and knowledge base articles and some of the features are kind of cumbersome to understand.

  • Reviewer Source 
  • Reviewed on 14/12/2018