--- description: Learn more about Google Voice price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Voice Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Google Voice](/software/210592/voice) # Google Voice Canonical: https://www.capterra.co.nz/software/210592/voice Page: 1 / 30\ Next: [Next page](https://www.capterra.co.nz/software/210592/voice?page=2) > Voice calling solution that offers voicemail transcription, number assignments, call forwarding, ring groups, and more. > > Verdict: Rated **4.5/5** by 722 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 722 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Pricing is based on geographical locations, ie. United States - United States: Free United States - Mexico: $0.012 per minute United States - Brazil: $0.012 per minute - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Call Centre Management - Call Screening - Contact Management - Ring Groups - VoIP - Voice Mail ## Integrations (2 total) - Gmail - Google Meet ## Support Options - FAQs/Forum ## Category - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) - [Cloud PBX Software](https://www.capterra.co.nz/directory/31102/cloud-pbx/software) - [Telephony Software](https://www.capterra.co.nz/directory/30084/telephony/software) ## Alternatives 1. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (871 reviews) 2. [VoIP.ms](https://www.capterra.co.nz/software/203084/voip-ms) — 4.8/5 (698 reviews) 3. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) ## Reviews ### "A great free voip service" — 5.0/5 > **Marcus** | *8 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: google voice is free to use as long as you have phone service through a service provider prior to signing up for google voice. The app is easy to learn how to use and understand the features, its pretty straight forward. google voice also allows you to get verification texts as well as regular texts and sms messages. > > **Cons**: it would be better if you could get multiple google voice numbers with the same email account and it was pretty frustrating when i couldn't recover my old google voice number or get a new google voice number with the email account that i was previously using. > > google voice was easy to use and easy to set up, it wasn't until i cancelled my number and tried to get another one that i had any issues. ----- ### "My Go to is Google voice." — 5.0/5 > **Nafula** | *15 April 2025* | Design | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Google voice is that you get all the features of a regular phone number for free with Google voice's virtual phone number, mostly the ability to receive verification codes > > **Cons**: What I like least about Google voice isn't necessarily directed at Google voice but at other websites or programs that won't accept the Google voice phone number because it is VoIP. > > Overall experience with Google voice has been amazing, I've had the same phone number through them for a few years now and it's helped me be able to manage everything even when I didn't have a regular cell phone number. ----- ### "Outdated irritation" — 3.0/5 > **Verified Reviewer** | *3 May 2026* | Mental Health Care | Recommendation rating: 1.0/10 > > **Pros**: The only thing I like about Google Voice is the convenience. I am overall frustrated with Google voice. > > **Cons**: You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts. There's not an edit button. I am frustrated that there is a 160 character limit for SMS texts. I didn't know this for months because I never received an error message that texts weren't sent. Also, links sometimes don't get sent. I have to confirm and reconfirm if texts were received, and sometimes none of that gets through. It's profoundly frustrating because it's led to missed appointments. There's not even a character count to make sure. I have to open a separate document to make sure I'm under 160 characters. I know this is dependent on the person's cell phone carrier and service at the time, but I feel like there must be a way to fix this. I had to reach out to the google community to find all this out. I'm the only one in my organization to figure this out. > > So frustrated. I have to be really careful when using it. I have to double and triple check all texts and links to google calendar sent. ----- ### "Free and Fabulous" — 4.0/5 > **Wren** | *23 January 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: Value for money. I just started a small business and provided I dont send messages that look like spam or duplicates, I have very few issues. It's been very helpful\! > > **Cons**: It can be a little clunky. It doesnt show on my phone whether its a normal call or gvoice call and that can be a little stressful. Also, the web interface doesnt have emoji's, which for a regular business would be fine, but I deal with weddings and a certain number of heart emojis is expected. > > It was super easy to set up, I like that I can send the call info to my email for tracking. Thrilled that it has texting available and that it's consistent. Love that its free. ----- ### "A second phone number on your device." — 5.0/5 > **Heldor** | *9 April 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: You can manage your phone and have a second phone number on your device. > > **Cons**: So far, it's been great, so nothing I don't like about it. > > I started using google voice as a second phone number on my device, but little by little it has taken over. ----- Page: 1 / 30\ Next: [Next page](https://www.capterra.co.nz/software/210592/voice?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/210592/voice) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pl | | ----- ## Structured Data