--- description: Learn more about RF-SMART WMS price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RF-SMART WMS Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [RF-SMART WMS](/software/210341/rf-smart) # RF-SMART WMS Canonical: https://www.capterra.co.nz/software/210341/rf-smart Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/210341/rf-smart?page=2) > Native WMS for NetSuite (2,800+ customers) \& Oracle Cloud SCM (200+ orgs): No servers/integration and 99.9% accuracy. > > Verdict: Rated **4.7/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses RF-SMART WMS? Designed for businesses of all sizes, it is a native NetSuite cloud-based solution that helps track inventory, manage warehouse operations and streamline manufacturing, distribution \& retail processes ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 40 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ICS ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact ICS for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based ## Features - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Compliance Management - Cost Tracking - Customization - Demand Forecasting - Dock Management - Inventory Control - Inventory Management - Inventory Tracking - Label Templates - Order Management - Order Tracking - Picking & Routing - Procurement Management - Purchase Order Management - Real-Time Data - Reorder Management - Reporting/Analytics - Returns Management - Serial Number Tracking - Shipping Management - Supplier Management - Supply Chain Management - Third-Party Integrations ## Integrations (4 total) - Dynamics 365 Business Central - JD Edwards EnterpriseOne - NetSuite - Oracle Fusion Cloud SCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Inventory Management Software](https://www.capterra.co.nz/directory/30006/inventory-management/software) ## Related Categories - [Inventory Management Software](https://www.capterra.co.nz/directory/30006/inventory-management/software) - [Supply Chain Management Software](https://www.capterra.co.nz/directory/4/supply-chain-management/software) - [Inventory Control Software](https://www.capterra.co.nz/directory/30106/inventory-control/software) - [Warehouse Management Software](https://www.capterra.co.nz/directory/30005/warehouse-management/software) - [Barcode Generator Software](https://www.capterra.co.nz/directory/10051/barcoding/software) ## Alternatives 1. [Fishbowl](https://www.capterra.co.nz/software/123794/fishbowl) — 4.2/5 (1121 reviews) 2. [Wasp Inventory](https://www.capterra.co.nz/software/155799/inventorycloud) — 4.3/5 (358 reviews) 3. [NetSuite](https://www.capterra.co.nz/software/135757/netsuite) — 4.2/5 (2044 reviews) 4. [Odoo](https://www.capterra.co.nz/software/135618/odoo) — 4.2/5 (1310 reviews) 5. [Rentman](https://www.capterra.co.nz/software/144616/rentman) — 4.6/5 (242 reviews) ## Reviews ### "RFSmart feedback" — 5.0/5 > **David** | *20 August 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Its intuitive and easy to use. It streamlines warehouse operations with minimal bugs or issues. The responsive customer support make it a standout choice for efficient warehouse management. > > **Cons**: A higher up front cost. Other solutions are less expensive; however, they may not have been as feature rich or as a good a value in the long term. I don't know as I only use RFSmart. > > Very positive. The product works as intended without a lot of fuss. RFSmart customer service has been pleasant, helpful and timely. ----- ### "Review Chrysos/Stefan" — 4.0/5 > **Stefan** | *17 June 2025* | Mining & Metals | Recommendation rating: 8.0/10 > > **Pros**: The ability to provide real-time visibility into the movement of items. The interface is user-friendly and intuitive, making it easy for staff to learn and use. Additionally, the ability to customize RF-SMART to align with our specific business processes, enabling us to tailor the system to meet unique operational requirements. > > **Cons**: One challenge we’ve faced with RF-SMART is the printer setup. Because we operate across multiple sites with a large number of printers, having the option to easily connect USB printers directly to the system would have made the setup considerably simpler for our use case. Additionally, we occasionally experience unexpected failures e.g. with pick/pack. When we attempt to replicate the issue in a sandbox environment, everything works as expected. Then retrying the same action in production works, which makes troubleshooting sometimes difficult to diagnose. > > Overall, our experience with RF-SMART has been very positive. The system functions as intended and has integrated well into our operations. During the implementation phase, the support we received was great and any issues or concerns were addressed promptly, which helped ensure a smooth rollout. ----- ### "gourmet nut" — 4.0/5 > **joseph** | *3 July 2025* | Food Production | Recommendation rating: 4.0/10 > > **Pros**: we only use the summit it function it's easy to use via the UI but not in the mobile app my name is joe > > **Cons**: the printing is not integrated with ns wms > > as expected ----- ### "Incredible WMS that is very easy to use\!" — 5.0/5 > **Justin** | *11 June 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like how innovative RF-Smart is and that you can also customize as needed. The team is quick to answer and always willing to help. The platform is also very user friendly so I dont have pushback from our employees when I train them and they are able to feel comfortable quickly. After initial training I dont have to worry about getting questions from the warehouse on how to use. > > **Cons**: One thing I feel could be more helpful is related to new releases of the products. We have done some customizations and then in future releases some of those customizations have been added to the base product. Im bad at looking up release notes so I take blame on this as well, but it would be nice to receive more information related to new releases if you are using customized functions so I can know if I should switch back to the core functions. Maybe its just something I can add to a yearly review with my account rep to make sure we arent missing out on any new features. > > RF-Smart has been great to work with. Not only do I really like their WMS but their team is phenominal. Everyone I have worked with and interacted with has been extremely helpful and always willing to help. I went to the user summit and had the pleasure of meeting the \[sensitive content hidden\] and he was also just as friendly and helpful as all the other employees I have worked with. If you come up with any ideas or ways for the product to improve they will dedicate resources to understanding your idea and are very receptive to that feedback. I cant say enough good things about the company culture and products. ----- ### "IT and Systems Support Admin" — 5.0/5 > **Bobby** | *5 September 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Real-time updates → inventory, orders, and transactions are instantly reflected in your ERP. No duplicate databases → fewer sync issues or reconciliation headaches. Easy adoption → workers can use intuitive mobile devices with barcode scanning rather than complex desktop workflows. Faster ROI → companies don’t have to overhaul IT systems to get strong WMS capabilities. > > **Cons**: Heavy dependency on ERP setup — customization sometimes requires ERP changes rather than quick WMS adjustments. Can feel less flexible when unique warehouse workflows are needed. System performance can slow down during peak transaction loads. User interface can feel a bit dated. > > The platform supports robust API connectivity, enabling seamless integrations with other enterprise systems. The mobile application architecture is stable and responsive, and the system offers configurable workflows that can be adapted to evolving business processes. The RF-SMART team has been excellent in managing integrations, resolving issues promptly, and collaborating closely with our internal teams. Their support and proactive approach have made the implementation and ongoing operation smooth and efficient, providing strong traceability and reliability across our warehouse processes. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.nz/software/210341/rf-smart?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/210341/rf-smart) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data