---
description: Learn more about Definitiv price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Definitiv Pricing, Reviews & Features - Capterra New Zealand 2026
---

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# Definitiv

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> Definitiv is an all-in-one cloud-based payroll \& workforce management platform built specifically for large and complex enterprises.
> 
> Verdict: Rated **3.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Definitiv?

Designed for businesses looking for an all-in-one payroll and workforce management solution from a single vendor.  Definitiv is a cloud-based, mobile-friendly platform servicing over 27 industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 10 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 2.5/5 | Based on overall reviews |
| Value for Money | 2.9/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: A$11.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Access Group for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Fiji, New Zealand, Papua New Guinea, Singapore, United Kingdom

## Features

- Attendance Tracking
- Budgeting/Forecasting
- Compliance Management
- Employee Management
- Onboarding
- Payroll Management
- Reporting/Analytics
- Self Service Portal
- Time & Attendance
- Time Off Management
- Timesheet Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software)

## Related Categories

- [Human Resources Software](https://www.capterra.co.nz/directory/5/human-resource/software)
- [Workforce Management Software](https://www.capterra.co.nz/directory/30210/workforce-management/software)

## Alternatives

1. [Rippling](https://www.capterra.co.nz/software/172127/rippling) — 4.9/5 (4614 reviews)
2. [Paylocity](https://www.capterra.co.nz/software/86714/webpay) — 4.3/5 (1822 reviews)
3. [Connecteam](https://www.capterra.co.nz/software/153140/connecteam) — 4.6/5 (5058 reviews)
4. [BambooHR](https://www.capterra.co.nz/software/110968/bamboohr) — 4.6/5 (3108 reviews)
5. [Buk](https://www.capterra.co.nz/software/208706/buk) — 4.8/5 (354 reviews)

## Reviews

### "Definitiv" — 4.0/5

> **Kate** | *23 March 2023* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Ease of use once correct parameters are set up.
> 
> **Cons**: Very complex to implement and training essential for system admin.
> 
> Good product but not enough initial support in implementation

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### "Early stage to provide feedback" — 4.0/5

> **Winnie** | *6 March 2023* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: We are still under the implementation but It looks quite user friendly
> 
> **Cons**: We are still under the implementation so cannot comment yet

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### "Unhappy" — 3.0/5

> **John** | *3 August 2023* | Individual & Family Services | Recommendation rating: 1.0/10
> 
> **Pros**: Relatively cheap for what it does.  Was supposed to integrate Time and Attendance with Payroll and have added HR modules.
> 
> **Cons**: Unable to implement in the agreed timeframe.  Still unable to go-live after 9 months so ditched the implementation and went elsewhere.
> 
> Implementation person disappeared at a critical time and no response to emails.  No phone number to contact for backup support.

-----

### "So Many Options\!" — 4.0/5

> **Chelsea** | *26 July 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: It's so customisable. I love the reporting centre, and the date driven nature means I can track all changes over time.
> 
> **Cons**: Would love the option for a separate approver for leave requests and timesheets. Our business has different approvers for timesheets to those who approve leave, so we've had to allocate all approvals to one person (timesheet approver), and continue with our manual leave request process.
> 
> So far it's been great.

-----

### "Definitiv" — 5.0/5

> **Jacqueline** | *20 April 2023* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: The system is easy to use. It provides all payroll functions in one system.
> 
> **Cons**: I am still new to Definitiv, haven't find any cons
> 
> Great training\!

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/210171/definitiv)

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| en-AU | <https://www.capterra.com.au/software/210171/definitiv> |
| en-CA | <https://www.capterra.ca/software/210171/definitiv> |
| en-GB | <https://www.capterra.co.uk/software/210171/definitiv> |
| en-IE | <https://www.capterra.ie/software/210171/definitiv> |
| en-IL | <https://www.capterra.co.il/software/210171/definitiv> |
| en-IN | <https://www.capterra.in/software/210171/definitiv> |
| en-NZ | <https://www.capterra.co.nz/software/210171/definitiv> |
| en-SG | <https://www.capterra.com.sg/software/210171/definitiv> |
| en-ZA | <https://www.capterra.co.za/software/210171/definitiv> |
| fr | <https://www.capterra.fr/software/210171/definitiv> |
| fr-BE | <https://fr.capterra.be/software/210171/definitiv> |
| fr-CA | <https://fr.capterra.ca/software/210171/definitiv> |
| fr-LU | <https://www.capterra.lu/software/210171/definitiv> |

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