---
description: Learn more about Ellevo Next price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ellevo Next Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Ellevo Next](/software/209521/ellevo-next)

# Ellevo Next

Canonical: https://www.capterra.co.nz/software/209521/ellevo-next

> The fastest growing B2B ticketing and customer service SaaS in Latam
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ellevo Next?

B2B customer service, IT, help desk, support, backoffice and shared services centers

## About the vendor

- **Company**: Ellevo
- **Founded**: 2006

## Commercial Context

- **Starting Price**: US$24.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Please contact Ellevo for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English, European Portuguese, Portuguese, Spanish
- **Available Countries**: Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic and 31 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Macros/Templated Responses
- Multi-Channel Communication
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Workflow Management

## Integrations (2 total)

- Pluga
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.nz/directory/30008/help-desk/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.nz/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.capterra.co.nz/software/124981/freshdesk) — 4.5/5 (3408 reviews)
3. [Milvus](https://www.capterra.co.nz/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.co.nz/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.co.nz/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Links

- [View on Capterra](https://www.capterra.co.nz/software/209521/ellevo-next)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/209521/Ellevo-Next/> |
| en-AE | <https://www.capterra.ae/software/209521/ellevo-next> |
| en-AU | <https://www.capterra.com.au/software/209521/ellevo-next> |
| en-CA | <https://www.capterra.ca/software/209521/ellevo-next> |
| en-GB | <https://www.capterra.co.uk/software/209521/ellevo-next> |
| en-IE | <https://www.capterra.ie/software/209521/ellevo-next> |
| en-IL | <https://www.capterra.co.il/software/209521/ellevo-next> |
| en-IN | <https://www.capterra.in/software/209521/ellevo-next> |
| en-NZ | <https://www.capterra.co.nz/software/209521/ellevo-next> |
| en-SG | <https://www.capterra.com.sg/software/209521/ellevo-next> |
| en-ZA | <https://www.capterra.co.za/software/209521/ellevo-next> |
| pt | <https://www.capterra.com.br/software/209521/ellevo-next> |
| pt-PT | <https://www.capterra.pt/software/209521/ellevo-next> |

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