--- description: Learn more about CommPeak VoIP Service price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CommPeak VoIP Service Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service](/software/207820/commpeak-voip-service) # CommPeak VoIP Service Canonical: https://www.capterra.co.nz/software/207820/commpeak-voip-service Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/207820/commpeak-voip-service?page=2) > Premium A-Z Voice Termination with secure connectivity, flexible routing, cost control, and adjustable capacity for growing operations. > > Verdict: Rated **4.7/5** by 59 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CommPeak VoIP Service? Suited for companies running international calling who need high-quality voice connectivity, budget control, and scalable channel capacity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 59 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CommPeak - **Location**: Hong Kong, Hong Kong - **Founded**: 2012 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Call Centre Management - Call Monitoring - Call Recording - Call Routing - Reporting & Statistics - SIP Trunking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software) ## Related Categories - [Business Phone Systems](https://www.capterra.co.nz/directory/31101/business-phone-systems/software) - [VoIP Software](https://www.capterra.co.nz/directory/30940/voip/software) ## Alternatives 1. [3CX](https://www.capterra.co.nz/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Ringover](https://www.capterra.co.nz/software/169627/ringover) — 4.7/5 (858 reviews) 3. [800.com](https://www.capterra.co.nz/software/208208/800-com) — 4.7/5 (313 reviews) 4. [Nextiva](https://www.capterra.co.nz/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://www.capterra.co.nz/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Controls the sales process" — 5.0/5 > **Janne** | *13 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: It has a comprehensive set of tools that make sales easier with more empowered management. The VoIP system makes communication more pleasant and precise at any time. It also makes it easier to manage contact with customers, allowing for greater security and personalization in each communication. > > **Cons**: It is secure and reliable with no connection issues. It has always worked correctly without any problems with effective communication. > > It met the expectations of having an integrated communication system to always keep contacts secure and with helpful tools that facilitate the entire process. ----- ### "Navigating CommPeak VoIP: my perspective on performance and experience" — 5.0/5 > **Cindy** | *11 March 2025* | Design | Recommendation rating: 9.0/10 > > **Pros**: I consistently enjoy excellent call clarity, which significantly enhances my communication without interruptions or dropouts. > > **Cons**: Although most calls are low-latency, I've noticed rare instances of lag during high-traffic periods. > > My experience with CommPeak VoIP has been positive, marked by reliable service and excellent call quality. While there are areas for improvement, particularly in customer support and setup, the benefits make it a strong option for any business seeking a robust VoIP solution ----- ### "From Chaos to Clarity: How CommPeak Optimized My Communication Strategy" — 4.0/5 > **Maximiliano** | *5 April 2023* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier. > > **Cons**: One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently. > > One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall. ----- ### "Reliable and quality voice services at an a fraction of cost we spent before" — 5.0/5 > **Kally** | *15 November 2023* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our overall utility cost has reduced significantly > > **Cons**: I have no dislike on the product, it has been a smooth journey ----- ### "ava" — 4.0/5 > **abode** | *28 March 2023* | Financial Services | Recommendation rating: 5.0/10 > > **Pros**: Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen\!The response of the support, and the flexibility and understanding that we have requested, > > **Cons**: All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again, ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.nz/software/207820/commpeak-voip-service?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/207820/commpeak-voip-service) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data