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What Is Emvisage?

Emvisage is the answer for organisations with complex, time consuming work orders and field workflow. If you have more than 30 people in your workflow, your team are probably buried in spreadsheets, email or jumping across different software tools to manage work orders. Emvisage centralises all job information, even accommodating multiple levels of work orders. Making it seamless to share information between operations and the field, automate workflow, field reports, customer communications and more.

Our software is trusted for work order management by leading organisations like Tesla, AGL, JET Charge and Genus

We see clients save up to 12 hours of admin work each day with Emvisage automation. Thinking about your end to end workflow, every step involved, the time it takes, the customer experience, the double handling, the misses. No matter how complex and detailed your work orders are, Emvisage is built for it. Our software can be game changing with this type of workflow.

Who Uses Emvisage?

Field service organisations with at least 30 people involved in complex, time consuming field workflow. Such as energy, utilities, industrial equipment, solar/battery/charger install, civil, medical.

Where can Emvisage be deployed?

Cloud-based
On-premise

About the vendor

  • Emvisage
  • Located in Melbourne, Australia
  • Founded in 2016

Emvisage support

  • Phone Support
  • Chat

Countries available

Australia, New Zealand

Languages

English

Emvisage pricing

Starting Price:

A$2,000.00/month
  • No free trial
  • No free version

Emvisage does not have a free version and does not offer a free trial. Emvisage paid version starts at A$2,000.00/month.

About the vendor

  • Emvisage
  • Located in Melbourne, Australia
  • Founded in 2016

Emvisage support

  • Phone Support
  • Chat

Countries available

Australia, New Zealand

Languages

English

Emvisage videos and images

Emvisage Software - Automating field reports saves hours each day. Emvisage automatically generates these reports - no matter how detailed, layered or difficult they might be.  Accurate every time and promptly sent to your clients in your branded email templates.
Emvisage Software - End to end visibility. With Emvisage, everyone can access all the information they need for a job. It's transparent and visible. Taking out the friction that seems unavoidable when sharing information back and forth between the field and operations.
Emvisage Software - Your field crews won't struggle remembering what is required for a particular job, as Emvisage forms morph to the different work types, site conditions, sub activities sign offs and checklists that are required. They can focus on the actual work.
Emvisage Software - If quality matters to you, rest assured. Emvisage is tailored to your exact workflow, with gates, compliance checks and reminders to makes sure that nothing slips through. Automated SMS and your own branded emails keep everyone aligned.
Emvisage Software - Just like the rest of Emvisage, reporting is completely flexible. So you always have the visibility you need. Incorporating your SLA's, target dates and alerts. Role based work queues make it easy for teams to know what needs to be done, by who & when.
View 6 more
Emvisage video
Emvisage Software - Automating field reports saves hours each day. Emvisage automatically generates these reports - no matter how detailed, layered or difficult they might be.  Accurate every time and promptly sent to your clients in your branded email templates.
Emvisage Software - End to end visibility. With Emvisage, everyone can access all the information they need for a job. It's transparent and visible. Taking out the friction that seems unavoidable when sharing information back and forth between the field and operations.
Emvisage Software - Your field crews won't struggle remembering what is required for a particular job, as Emvisage forms morph to the different work types, site conditions, sub activities sign offs and checklists that are required. They can focus on the actual work.
Emvisage Software - If quality matters to you, rest assured. Emvisage is tailored to your exact workflow, with gates, compliance checks and reminders to makes sure that nothing slips through. Automated SMS and your own branded emails keep everyone aligned.
Emvisage Software - Just like the rest of Emvisage, reporting is completely flexible. So you always have the visibility you need. Incorporating your SLA's, target dates and alerts. Role based work queues make it easy for teams to know what needs to be done, by who & when.

Features of Emvisage

  • Activity Dashboard
  • Alerts/Notifications
  • Audit Trail
  • Billing & Invoicing
  • Calendar Management
  • Code Enforcement
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customer History
  • Customer Management
  • Data Import/Export
  • Dispatch Management
  • Document Management
  • Electronic Signature
  • Equipment Tracking
  • For Commercial and/or Industrial Electrical Contractors
  • Forms Management
  • GPS
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Preventive Maintenance
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Scheduling
  • Service History
  • Subcontractor Management
  • Task Management
  • Technician Management
  • Third-Party Integrations
  • Time Tracking
  • Work Order Management

Emvisage Alternatives - Capterra New Zealand 2021

Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
BigChange's Work Order Management System helps service businesses plan, manage, schedule & track jobs in one paperless solution.
Manage mobile workforces with Synchroteam field service management (FSM) software. Create your free trial in <1 minute. Live support. Learn more about Synchroteam
Solarvista™ is the world's first '2-in-1' field service management system combined with a 'no-code' application platform & builder.
Simpro is a leading global provider of field service management software for the trades with workflows for project management & service
ReachOut is a field service management software for service companies to schedule jobs, track activities, and manage technicians.
Web and mobile-based tool that enables users to manage assets, create sheets, monitor inventories, handle maintenance, and more.
Give field operators the ability to be more efficient.
Creates custom-built work order management and scheduling systems for field service businesses.

Reviews of Emvisage

Average score

Overall
5.0
Ease of Use
4.9
Customer Service
5.0
Features
4.8
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
100%
Raj (Kandaraj)
Raj (Kandaraj)
Business support analyst in Australia
Verified LinkedIn User
Utilities, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Emvisage review from Raj Subramani

5.0 4 years ago

Comments: Overall, emvisage as a software tool was effective in helping business to quickly set up and run key processes. Emvisage costs & reporting has helped business reduce manual effort & time.

Pros:

Ease of set up and user interface is very powerful feature for emvisage. The workflow based system is certainly effective and has been used to cover different business process functions.

Cons:

Flexibility to make changes to workflow instance at runtime.Emvisage works as a linear tool but at times due to complex business process where a runtime instance should be interjected and changed. This feature will help emvisage stand out with some of the other cloud based solutions.

Emvisage Response

4 years ago

Thank you for your review! Tanja from Emvisage

Baasit
Project Engineer in Australia
Renewables & Environment, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great product to manage workflow and capturing infield data

5.0 4 years ago

Comments: The product is very good, can save you valuable time which can be spent on other productive tasks. To add, the Emvisage team is fantastic to deal with.

Pros:

Great for managing workflow of in-field product delivery where there can be several stages involved. Emvisage, once customised and set up to your requirements, details all stages of the product delivery lifecycle in a very detailed yet simplistic way which makes it easy to monitor progress, keep track of KPI's and staying on top of things. The in field digital forms are very handy as well when it comes to data capture on site. The forms can be tailored to what you require and are smart enough to cascade or collapse based on the user's input, which can save time on site, skipping through irrelevant bits of information. To top it, since the data capture is all digital instead of paper, the administrator or user's can later run reports across all input fields which can be very handy while running reports. Emvisage is very easy to use, and no complex training is required to start using it.

Cons:

For any small change that is required to digital forms, you have to go back to the Emvisage development team to implement. It would be handy, if an admin user could make these changes.

Emvisage Response

4 years ago

We're thrilled about your positive experience with our software and with the Emvisage team - thank you for your feedback! Tanja from Emvisage

Nirav
Job Coordinator in Australia
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A software that saves lot of time and assist to track field services

5.0 4 years ago

Pros:

User friendly Customisable Great support team

Cons:

No smartphone app. However, this software is mobile friendly.

Emvisage Response

4 years ago

Thank you for your honest review. We've made the conscious decision to offer a mobile-friendly software instead of a native app. There are 3 main benefits for the user: 1. You're always and automatically using the most recent version of the software - there's no need for manual updates 2. You don't need to worry about smartphone compatibility 3. The user interface looks the same on desktop and on mobile - there's no need for learning different UIs. I hope this helps. Again, thanks for taking the time to leave us this review. Best, Tanja from Emvisage

David
Product Manager in Australia
Utilities, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A customised tool that was still affordable

5.0 4 years ago

Comments: I needed a bespoke E2E customer management tool that allowed collaboration between my internal teams as well as multiple third party contractors - Emvisage was my solution

Pros:

- Customisation of my Emvisage solution was completed rapidly by the Emvisage team - The approvals and notifications features allowed me to easily monitor progress and maintain 100% compliance - The reporting functionality allowed me to generate management reports with just one click - With the solution being an online application, it allowed my field contractors to access the same system as my internal customer service & sales team. My field team were able to record / upload evidence of the job directly onto the customer's record. Also as the field team were an outsourced provider, the tool also allowed me to customise the field team's view so all they could only access the relevant sections of the customer's record - The best thing about this solution had to be the costs. The tool was still affordable even with the customisation and functionality

Cons:

- My organisation at the time had IE as the default browser and Emvisage worked better on Chrome so I had to get my IT department to approve the use of Chrome. Just wasn't sure why it worked on Chrome but not as good with IE.

Emvisage Response

4 years ago

Thanks for the awesome review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you and your team. Best, Tanja from Emvisage

Swanny
Project Manager in Australia
Oil & Energy, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Flexible and reliable software to manage contractors and projects

5.0 4 years ago

Comments: Emvisage has helped my team and contractors manage and actions on projects in a more efficient way, removing doubling ups and manual work in multiple areas.

Pros:

The software is very user friendly and provides an easy view of overall progress of projects. The team behind the software is a "Yes team", always willing to look for the best solution for the requested outcome instead of focusing on replicating existing processes. The built in status/progress of each project makes it easier to see projects that may be falling behind or need urgent attention.

Cons:

I think there is an opportunity to allow the client to add or remove fields for the export functions themselves.

Emvisage Response

4 years ago

We're so grateful for your kind words. Thanks for sharing your review with us and the community. Best, Tanja from Emvisage