---
description: Learn more about Helm price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs.
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title: Helm Pricing, Reviews & Features - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Logistics Software](/directory/30081/logistics/software) > [Helm](/software/207087/desaptch-cloud)

# Helm

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> We provide 1000+ of the world's most-recognisable brands with the software to support their online fulfilment.
> 
> Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Helm?

eCommerce Retailers, Subscription Businesses, High Growth Digital Startups, 3PL \& Fulfilment Centres, Couriers and Courier Resellers, Software (SaaS) Providers

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 19 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Despatch Cloud

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 3PL Management
- Activity Dashboard
- Alerts/Notifications
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Compliance Management
- Delivery Tracking
- Demand Forecasting
- Forecasting
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Multi-Location
- Order Management
- Order Tracking
- Picking & Routing
- Purchase Order Management
- Real-Time Data
- Real-Time Updates
- Reorder Management
- Reporting/Analytics
- Returns Management
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Supplier Management
- Third-Party Integrations
- eCommerce Management

## Integrations (58 total)

- Adyard
- Amazon Seller Tool
- Amazon Vendor Tool
- B2B Wave
- BigCommerce
- Bild
- Bird
- Bluepark
- EKM
- Ebay Magento Integration
- FreeAgent
- GLS
- Landmark
- Linnworks
- Magento 2 Order Management

... and 43 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Logistics Software](https://www.capterra.co.nz/directory/30081/logistics/software)

## Related Categories

- [Logistics Software](https://www.capterra.co.nz/directory/30081/logistics/software)
- [Shipment Tracking Software](https://www.capterra.co.nz/directory/31602/shipment-tracking/software)
- [Delivery Management Software](https://www.capterra.co.nz/directory/31261/delivery-management/software)
- [Order Management Software](https://www.capterra.co.nz/directory/30225/order-management/software)
- [Inventory Management Software](https://www.capterra.co.nz/directory/30006/inventory-management/software)

## Alternatives

1. [ShipTime](https://www.capterra.co.nz/software/198849/shiptime) — 4.6/5 (500 reviews)
2. [Easyship](https://www.capterra.co.nz/software/170399/easyship) — 4.3/5 (276 reviews)
3. [ShipStation](https://www.capterra.co.nz/software/155621/shipstation) — 4.6/5 (953 reviews)
4. [Pirate Ship](https://www.capterra.co.nz/software/172133/pirate-ship) — 4.9/5 (1004 reviews)
5. [Freightview](https://www.capterra.co.nz/software/136895/freightview) — 4.7/5 (743 reviews)

## Reviews

### "EXCELLENT SUPPORT" — 5.0/5

> **CAROLYN** | *30 August 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Wed based so no server needed and once familiar with the product navigation is rather easy
> 
> **Cons**: A bit difficult to set up initially, however I am not very computer literate so if I can do it then anyone can with some help
> 
> As soon as I started dealing with \[sensitive content hidden\] I felt more confident as he was very knowledgable and patient with me

-----

### "Despatch Cloud Review." — 4.0/5

> **Lynn** | *20 May 2024* | Package/Freight Delivery | Recommendation rating: 10.0/10
> 
> **Pros**: I like the selection of integrations available this is a selling point.
> 
> **Cons**: The ticketing system could be simplified.
> 
> I have personally dealt with DC since we started using your system and the help I have received from the IT team especially \[sensitive content hidden\] has been outstanding \[sensitive content hidden\] and I have worked through many issues I have encountered and he understand how I take things in so helps me in a way I can pick up what he means that is invaluable.

-----

### "We've been using Despatch Cloud for 4 years now and we aren't looking back\!" — 4.0/5

> **Nathan** | *10 May 2024* | Consumer Goods | Recommendation rating: 7.0/10
> 
> **Pros**: We have had a really easy time getting custom work finished, and with the public API, it makes it super easy to do custom functions. Recently, we needed a new courier integration, and I worked closely with \[sensitive content hidden\]
 to get it completed. It was all completely pain-free to work with the team at DC.
> 
> **Cons**: There are a few limitations with the system from our perspective, but as we are not a traditional warehouse, this was bound to happen. We have managed to find workarounds for these issues by using the public API, and we are using the base functionality to its strengths.

-----

### "Great resource providing excellent value" — 5.0/5

> **Laura** | *21 May 2024* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: The order processing system is very good, enabling efficiencies in our warehouse
> 
> **Cons**: Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management
> 
> Our onboarding experience was not great, but since then Sam has worked really hard to pull things around and be supportive to us. The system is excellent value for money and any problems that arise are receiving resolutions

-----

### "Excellent software from Despatch Cloud" — 5.0/5

> **Andrew** | *10 May 2024* | Warehousing | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, quick to use, rarely issues with it going down, when it has happened it is rectified quickly
> 
> **Cons**: communcation with an account manager is not always quick.
> 
> Extremely good overall, it has worked pretty much flawlessly, and we rely on this massively, it does not let us down, and updates are never huge, meaning there are no issues when an update happens.

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## Links

- [View on Capterra](https://www.capterra.co.nz/software/207087/desaptch-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/207087/Desaptch-Cloud/> |
| en-AE | <https://www.capterra.ae/software/207087/desaptch-cloud> |
| en-AU | <https://www.capterra.com.au/software/207087/desaptch-cloud> |
| en-CA | <https://www.capterra.ca/software/207087/desaptch-cloud> |
| en-GB | <https://www.capterra.co.uk/software/207087/desaptch-cloud> |
| en-IE | <https://www.capterra.ie/software/207087/desaptch-cloud> |
| en-IL | <https://www.capterra.co.il/software/207087/desaptch-cloud> |
| en-IN | <https://www.capterra.in/software/207087/desaptch-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/207087/desaptch-cloud> |
| en-SG | <https://www.capterra.com.sg/software/207087/desaptch-cloud> |
| en-ZA | <https://www.capterra.co.za/software/207087/desaptch-cloud> |

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