17 years helping New Zealand businesses
choose better software
What Is Projectworks?
Projectworks is professional services software that’s easy to use, connects with your ecosystem, and gives you time back to focus on the real work that drives your success.
Increase your billable time by eliminating time-consuming double entry and expensive overheads across your firm.
Increase your margins by accurately displaying the present state and future of your projects – while there is still time to make interventions.
Grow your services business with an all-in-one solution that brings together time tracking, expenses, resourcing, budget burn, revenue & margin forecasting, invoicing, reporting, & leave.
Make sure you're working efficiently by integrating Projectworks with your existing tech stack, saving you time on data double handling and letting you focus on billable work. Projectworks integrates with Xero, QuickBooks Online, MYOB, Jira, Azure DevOps, Salesforce, and more.
We’ll set your business up for success with comprehensive training and expert data migrations.
Who Uses Projectworks?
Architecture, engineering, management consulting, and software services firms benefit from using Projectworks. The average annual revenue growth of Projectworks users in their first year is 20%.
Where can Projectworks be deployed?
About the vendor
- Spiderworks
- Located in Wellington, New Zealand
- Founded in 2016
Projectworks support
Countries available
Australia, Canada, New Zealand, United Kingdom, United States
Languages
English
Projectworks pricing
Starting Price:
- Yes, has free trial
- No free version
Projectworks does not have a free version but does offer a free trial. Projectworks paid version starts at US$37.00/month.
Pricing plans get a free trialAbout the vendor
- Spiderworks
- Located in Wellington, New Zealand
- Founded in 2016
Projectworks support
Countries available
Australia, Canada, New Zealand, United Kingdom, United States
Languages
English
Projectworks videos and images
Features of Projectworks
Reviews of Projectworks
Amazing Platform - Easy to Implement and Use
Comments: The team has been AMAZING to work with; exceptional support and service and extremely responsive when I encountered any issue.
Pros:
The platform is designed specifically for a Consulting Firm to manage projects, expenses, forecasting of people and revenue as well as reporting on utilizations and burns for a variety of engagements.
Cons:
have not found a feature I did not like.
A rare personalised experience with an off-the-shelf package
Pros:
1. The ongoing personalised support. This made the implementation process run very smoothly. Also, it has meant that any issues that arose after transition have been dealt with quickly and in-person (via video call). 2. The intuitiveness of Projectworks features. Very easy to use. 3. The openness to feedback and the resulting continuous improvement of the software.
Cons:
As with any off-the-shelf software package, we have had to use some workarounds to make it do what we want it to do (and effectively customise it for our reporting needs). With time and with the responsiveness of Projectworks to feedback and suggestions, we hope that some of our workarounds will no longer be necessary.
One stop shop
Pros:
I like working with Timecodes and Resourcing.
Cons:
I like the staff assignment the least as there are certain areas for improvement.
Spiderworks Response
4 months ago
Dear Malvin, thank you for taking the time to review! We're really glad to hear that timecodes and resourcing are working well for you, and that you're benefiting from all your tools being in one place in Projectworks. In terms of staff assignment, we'd love to hear more about what could be improved. We have made changes to this so your issue may already be resolved. Please reach out to us directly at [email protected] with any suggestions that may have improved your experience further.
Easy to use project cost and resource management system
Comments: Solving forecasting issues, project cost management and tracking of time for hourly rates charge of projects. Less barriers for staff to get involved in forecasting tracking their time accurately and "live"
Pros:
Onboarding was well done, responsive support and customisation prior to go live. The interface is extremely intuitive and forecasting links well with invoicing to make the whole workflow easy. There's continuous updates which include new features or requests.
Cons:
We miss the ability to present all staff against resourced projects on a one page report format. A standard report that is able to do produce this information would be amazing.
Alternatives Considered: Synergy
Reasons for Choosing Projectworks: Workflowmax interface was cumbersome and no meaningful updates had been done to it for years.
Switched From: WorkflowMax
Reasons for Switching to Projectworks: We'd used Synergy in the past and decided we wanted to try something a bit newer with perhaps less legacy issues.
Great Software & Support
Comments: Fantastic - they go above and beyond for their customers and the software has had a big impact on our business.
Pros:
Implementation was extremely easy and our staff find it easy to use. They also offer fantastic customer support services
Cons:
Not all reports can be exported, I have been told they will be changing this
Alternatives Considered: WorkflowMax
Reasons for Switching to Projectworks: Met all of our needs and was much cheaper than Accello
Great Product!
Comments: We are saving so much time for the head of our PMO by having myself (PMO coordinator) and the project managers able to add resourcing to our projects and invoice. This is a huge time saving for us!
Pros:
We love the resourcing functionality in Projectworks. It is so easy to use and engaging. The project management team keep this updated on a regular basis and it makes our lives so much easier. The invoicing is also great.
Cons:
We are looking forward to when Projectworks develops purchase orders/planned expenses against projects, and develops invoices showing hours x rates. These are on the roadmap and will be great when they arrive!
Projectworks Review
Comments: Overall our experience with Projectworks has been extremely positive and easily adopted by our team. Is a great product and would highly recommend it.
Pros:
The product is really simple to use through an intuitive and modern interface. The product also has given us greater visibility of project performance and allowed us to react quickly in the event of a predicted project issue related to either time, cost, or resourcing.Integrations with both Xero and Jira have also given us essentially a fully integrated solution from time entry, to invoicing and payment.
Cons:
The custom report builder could do with some work as it's a little complicated to use.
Alternatives Considered: Tempo Timesheets
Reasons for Choosing Projectworks: Autotask was expensive and limited integrations with our other toolsets
Switched From: Autotask PSA
Reasons for Switching to Projectworks: Projectworks had significantly better features
Good for Project Management
Comments: Easy enough to log time and manage resources via the portal.
Pros:
Easy to export burn reports and log time.
Cons:
You can't set rules about editing timesheets and for example rules about logging time. Also can't link parent and child engagements for projects so you end up with just separate projects to bill against.
Alternatives Considered: JIRA Service Management
Reasons for Choosing Projectworks: Not easy to use
Switched From: ERP Cloud
Reasons for Switching to Projectworks: PW had a better interface.
A simple but user friendly Project Management solution
Comments: This system has allowed our company to be accountable for the information we are holding for our jobs. It has required our managers to be accountable as their processes are linked to the accounting team. I have really enjoyed the relationship with your team so far.
Pros:
Simple overlays and menus, The high level of accessibility for support whilst using the program has been fantastic
Cons:
A more specific requirement for my own company is showing the in and out rate on the time entries screen.
Alternatives Considered: MYOB Acumatica
Reasons for Switching to Projectworks: Price
Great system
Pros:
Does everything we need to run our medium-sized consulting firm of 50 people. Intuitive, clean interface, very responsive help.
Cons:
Can't think of any major cons. The system is working well.
Inexpensive alternative to the pricey, comlicated tools
Comments: Love Project works. Such a more intuitive tool and simple to use.
Pros:
So easy to use. It's very logical. There are frequent releases with improvements.
Cons:
It's great at resourcing and reporting. You will need a project management solution like MSProject to track project progress but Projectworks does the rest for you.
Built for Software Development companies!
Comments: Having been an early customer, we feel like we've been able to contribute to the direction of the product. Implementation and support have been the best I've experienced in 25 years. Product has been reliable, flexible and done everything we needed. Love it!
Pros:
It was like we'd built the platform for ourselves! Spoke the same language, worked logically and surfaced what is important.
Cons:
Dashboards have been improving over time and will make this incredible when done. The open API though allows us to fill the gaps easily and quickly.
Well designed and flexible project management platform
Comments: Project manager efficiency is improved which reduces admin overhead. Users typically don't require much training and can pick up and use the platform quickly.
Pros:
Excellent support and client service. Smart features and excellent flexibility.
Cons:
Some documentation could be improved and cost budgeting would be a nice addition
So far so good!
Comments: I enjoy using it so far. It's early days, but I find it a robust and satisfying platform.
Pros:
I enjoy using Projectworks because of its layout. I find I intuitively know where to find items, but I also think/highly appreciate the onboarding that Projectworks provides for its clients. Tracking time can be nerve-racking and a mistake can permeate through an organization. However, I feel Projectwork has many buffers to avoid or at least have the ability to rectify mistakes earlier rather than later.
Cons:
I would really like to update the time without deleting the entire entry.
Dans Feedback
Comments: Packed full of features that really help save time. I like the look and feel of the product too.
Pros:
I like being able to see my teams resourcing in one place, being able to jump between screens with useful links so I can view a particular team members leave, time etc or update resourcing. The home screen is also really useful as I can see what I have and when my team members have leave. The alerts drop I also frequently use for leave requests and feedback. The leave screens for my team help with planning. I also use the reporting pages for time recorded and resourced vs worked for my team. The details recorded for my team members also helps with filling in forms etc. Accessing from anywhere with internet is also useful. Filtering and searches helpful also.
Cons:
Cant use without internet (I don't think). Would be good to be able to have a offline mode that syncs back. Copying time entries for the working week or multiple days at once would be useful. Resourcing for many weeks used to be an issue but I think resolved now. E.g. loading internal time for my team which doesn't change.
Spiderworks Response
4 years ago
Thanks Dan!
Everything you need to run your business and manage your projects!
Comments: I love using ProjectWorks, it is hands down the best project management tool I have used.
Pros:
Project Works has everything we need to manage our projects in one simple, easy to use tool. It has become the source of truth across the business. It provides a fantastic set of intelligent reports and data which helps us make decisions on our project and people resourcing, and risk management.
Cons:
Adding resources and tasks to a project is a bit slow. I’d like to see faster and more streamlined way to add resources and tasks to a project. Maybe like a spreadsheet/table style entry. For tasks, I’d like to be able to set a budget (rather than hour allocation per resource) which those assigned can see the spend to date to work against.
Spiderworks Response
4 years ago
Thanks Aaron, this feature has been designed and will be coming into a sprint shortly! Cheers
Great Product, Great Team
Comments: Very happy with core functionality. The product works and is fit for purpose. Needs some work on customizable dashboards and divisional reporting. Had to use Power BI for this.
Pros:
Project level profitability, margin, and utilization. Invoicing and Expense Management. access to our data.
Cons:
Reporting and Dashboarding for multi entities and multi divisions.
Intuitive, easy to use software
Comments: Extremely easy onboarding experience and timely after-sales support. The project team helped us customise projectworks for our business and made it super easy.
Pros:
Budgeting, forecasting, invoicing flexibility features are well thought out and very intuitive. We are able to manage all our projects efficiently.
Cons:
Lacks the ability to upload Purchase orders etc.
Amazing Product getting smarter every day
Comments: Amazing product getting smarter every day. Much better and easier to use product compared to most other time sheeting and planning software I used before.
Pros:
Web based, simple enterprise resource forecasting. Amazing product support. Good UI.
Cons:
Missing mobile app with start stop time tracking, easier entry of repetitive tasks (no auto suggestions). No Outlook read my calendar translate to timesheet as draft, with AI module. In my kind of job (consulting) working with many different clients on many tasks it's still taking me quote long to enter all my time even this is not the fault of the product I would wish for a connector to my Outlook calendar where all my tasks are stored anyway.
Spiderworks Response
4 years ago
Thanks Dirk, we are making a big investment into integration this year (including spinning up a dedicated integration team). Deeper integration with the MS suite is something on our list so watch this space.
Fantastic for Finance
Pros:
Has eliminated a lot of manual work and double-entry for the finance team. The approval processes are all internal to the software which saves a lot of chasing. The integration with Xero from an invoicing perspective is seamless.
Cons:
Looking forward to more features around expenses
Powerful and easy to use resource and business management platform
Comments: We have a large portfolio of companies. Our team members are often involved in many projects spread out across the portfolio and it's crucial for us to plan our resources accordingly. Projectworks has enabled us to do all of that easily, without the need for a lengthy, complex and costly implementation.
Pros:
Being able to easily, accurately and efficiently track, allocate and forecast resources across a large, diverse and dynamic portfolio of companies and projects. Integration with Xero is also very helpful.
Cons:
Reporting. Projectworks has been improving the reporting capabilities quite a bit recently, but there is room for a little improvement.
Timesheeter
Comments: It's a good tool and would recommend to others. What I would suggest is keep focusing on getting the core functionality perfect, instead of bloating the software with too many bells and whistles. Enhance and simplify.
Pros:
Search looks work really well, makes life a lot easier when you're juggling multiple clients (esp when there's hundreds of clients in the list to scroll through).
Cons:
I'm allocated weekly hours on projects. When I do my daily timesheeting, it doesn't calculate how time I have left per project for the week. We had this on our previous tool and it's really useful.
Spiderworks Response
4 years ago
Thanks Tim, I've made a note of this for the backlog.
Best tool for timesheets
Pros:
It is easy to use, I like how quick you can submit timesheets on the same dashboard.
Cons:
To be honest, from a user perspective, I don’t see any issues that would make me like least about it. I worked with other tools in the past, and it wasn’t straightforward, with too many screens to get a singular timesheet done. I am a happy user with Project Works.
Spiderworks Response
4 years ago
Thanks Marcel, we appreciate the feedback!
Projectworks review
Pros:
Easy to use platform. In my sales role the forecasting reports are useful.
Cons:
Would be nice to create custom reports + integration to CRM.
Spiderworks Response
4 years ago
Thanks Hamish, we support integration with CRM and also creating custom reports. Please reach out to your customer success manager and they can help get you setup! Cheers
Powerful management software
Pros:
Time sheeting is easy and fast to fill out, very clear UI.
Cons:
Don't have anything particular I disliked.
Spiderworks Response
4 years ago
Thanks Alexander!