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What Is Projectworks?

Projectworks is professional services software that’s easy to use, connects with your ecosystem, and gives you time back to focus on the real work that drives your success.

Increase your billable time by eliminating time-consuming double entry and expensive overheads across your firm.

Increase your margins by accurately displaying the present state and future of your projects – while there is still time to make interventions.

Grow your services business with an all-in-one solution that brings together time tracking, expenses, resourcing, budget burn, revenue & margin forecasting, invoicing, reporting, & leave.

Make sure you're working efficiently by integrating Projectworks with your existing tech stack, saving you time on data double handling and letting you focus on billable work. Projectworks integrates with Xero, QuickBooks Online, MYOB, Jira, Azure DevOps, Salesforce, and more.

We’ll set your business up for success with comprehensive training and expert data migrations.

Who Uses Projectworks?

Architecture, engineering, management consulting, and software services firms benefit from using Projectworks. The average annual revenue growth of Projectworks users in their first year is 20%.

Where can Projectworks be deployed?

Cloud-based
On-premise

About the vendor

  • Spiderworks
  • Located in Wellington, New Zealand
  • Founded in 2016

Projectworks support

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

Projectworks pricing

Starting Price:

US$37.00/month
  • Yes, has free trial
  • No free version

Projectworks does not have a free version but does offer a free trial. Projectworks paid version starts at US$37.00/month.

Pricing plans get a free trial

About the vendor

  • Spiderworks
  • Located in Wellington, New Zealand
  • Founded in 2016

Projectworks support

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

Projectworks videos and images

Projectworks Software - Understand the capacity of your staff, who is available, and when you will need to hire more staff for work coming down the pipeline.

Tag and filter staff by skills and certifications to help you make the right staffing decisions at the right time.
Projectworks Software - Timesheets built for professional services firms.

Flexible timecode setup so you can track how time is spent on your projects at the level of detail you need.
Projectworks Software - Invoice easily based on timesheets (time and material / T&M), fixed price engagements, or percentage-based billing.

Integrated with your accounting system.
Projectworks Software - Track actuals and see where you’re projected to land against your project budget.

Know your margin: understanding project costs & revenue is made easy with our project margin report.
Projectworks Software - See how much of the budget has been burned through actual time spent, as well as what is planned. Know when you will be going over budget on a project.
View 6 more
Projectworks video
Projectworks Software - Understand the capacity of your staff, who is available, and when you will need to hire more staff for work coming down the pipeline.

Tag and filter staff by skills and certifications to help you make the right staffing decisions at the right time.
Projectworks Software - Timesheets built for professional services firms.

Flexible timecode setup so you can track how time is spent on your projects at the level of detail you need.
Projectworks Software - Invoice easily based on timesheets (time and material / T&M), fixed price engagements, or percentage-based billing.

Integrated with your accounting system.
Projectworks Software - Track actuals and see where you’re projected to land against your project budget.

Know your margin: understanding project costs & revenue is made easy with our project margin report.
Projectworks Software - See how much of the budget has been burned through actual time spent, as well as what is planned. Know when you will be going over budget on a project.

Features of Projectworks

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Approval Workflow
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Budget Management
  • Budgeting/Forecasting
  • Business Process Automation
  • CRM
  • Calendar Management
  • Capacity Management
  • Collaboration Tools
  • Cost-to-Completion Tracking
  • Data Import/Export
  • Dependency Tracking
  • Drag & Drop
  • Employee Database
  • Employee Scheduling
  • Expense Tracking
  • Financial Management
  • Forecasting
  • Gantt/Timeline View
  • HR Management
  • Integrated Business Operations
  • Invoice Management
  • Leave Tracking
  • Milestone Tracking
  • Mobile Receipt Upload
  • Multi-Currency
  • Overtime Calculation
  • Performance Management
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Real-Time Notifications
  • Real-Time Updates
  • Receipt Management
  • Reimbursement Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Role-Based Permissions
  • Search/Filter
  • Self Service Portal
  • Skills Tracking
  • Status Tracking
  • Task Scheduling
  • Template Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Utilisation Reporting
  • Vacation/Leave Tracking
  • Workflow Configuration
  • Workflow Management

Projectworks Alternatives - Capterra New Zealand 2021

Procore construction management software handles construction projects, resources, people, and financials from planning to closeout. Learn more about Procore
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably.
Time tracker and timesheet software that allow teams and business to see where the time and money goes.
Certinia ERP Cloud software gives you a flexible general ledger, automated billing processes, and intelligence in one place.
Synergy is a unique cloud-based business and project management software to manage all jobs and business to profitability.
Harvest time tracking makes it easy to capture time, gain insights from past projects, and get paid for your team’s work. Learn more about Harvest
End-to-end professional services automation software for services-first businesses to streamline quote-to-cash and drive profitability.
"Track time, attendance, & projects effortlessly with Replicon. Gain real-time insights, boost productivity, and simplify payroll." Learn more about Replicon
A scalable cloud ERP platform that connects finance, sales, inventory, production, and people workflows all in one place. Made for ANZ. Learn more about MYOB Acumatica

Reviews of Projectworks

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
28%
3
2%
Joseph
Joseph
Managing Partner in US
Verified LinkedIn User
Management Consulting, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing Platform - Easy to Implement and Use

5.0 2 years ago

Comments: The team has been AMAZING to work with; exceptional support and service and extremely responsive when I encountered any issue.

Pros:

The platform is designed specifically for a Consulting Firm to manage projects, expenses, forecasting of people and revenue as well as reporting on utilizations and burns for a variety of engagements.

Cons:

have not found a feature I did not like.

Natalie
Finance Manager in Australia
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

A rare personalised experience with an off-the-shelf package

5.0 3 years ago

Pros:

1. The ongoing personalised support. This made the implementation process run very smoothly. Also, it has meant that any issues that arose after transition have been dealt with quickly and in-person (via video call). 2. The intuitiveness of Projectworks features. Very easy to use. 3. The openness to feedback and the resulting continuous improvement of the software.

Cons:

As with any off-the-shelf software package, we have had to use some workarounds to make it do what we want it to do (and effectively customise it for our reporting needs). With time and with the responsiveness of Projectworks to feedback and suggestions, we hope that some of our workarounds will no longer be necessary.

Malvin
Senior Associate in Canada
Architecture & Planning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

One stop shop

3.0 3 years ago

Pros:

I like working with Timecodes and Resourcing.

Cons:

I like the staff assignment the least as there are certain areas for improvement.

Spiderworks Response

4 months ago

Dear Malvin, thank you for taking the time to review! We're really glad to hear that timecodes and resourcing are working well for you, and that you're benefiting from all your tools being in one place in Projectworks. In terms of staff assignment, we'd love to hear more about what could be improved. We have made changes to this so your issue may already be resolved. Please reach out to us directly at [email protected] with any suggestions that may have improved your experience further.

Daniel
Director in Australia
Civil Engineering, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy to use project cost and resource management system

5.0 3 years ago

Comments: Solving forecasting issues, project cost management and tracking of time for hourly rates charge of projects. Less barriers for staff to get involved in forecasting tracking their time accurately and "live"

Pros:

Onboarding was well done, responsive support and customisation prior to go live. The interface is extremely intuitive and forecasting links well with invoicing to make the whole workflow easy. There's continuous updates which include new features or requests.

Cons:

We miss the ability to present all staff against resourced projects on a one page report format. A standard report that is able to do produce this information would be amazing.

Alternatives Considered: Synergy

Reasons for Choosing Projectworks: Workflowmax interface was cumbersome and no meaningful updates had been done to it for years.

Switched From: WorkflowMax

Reasons for Switching to Projectworks: We'd used Synergy in the past and decided we wanted to try something a bit newer with perhaps less legacy issues.

Luke
Finance & Business Operations Manager in New Zealand
Civil Engineering, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Software & Support

5.0 3 years ago

Comments: Fantastic - they go above and beyond for their customers and the software has had a big impact on our business.

Pros:

Implementation was extremely easy and our staff find it easy to use. They also offer fantastic customer support services

Cons:

Not all reports can be exported, I have been told they will be changing this

Alternatives Considered: WorkflowMax

Reasons for Switching to Projectworks: Met all of our needs and was much cheaper than Accello

Lydia
PMO and Operations Coordinator in New Zealand
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Product!

5.0 3 years ago

Comments: We are saving so much time for the head of our PMO by having myself (PMO coordinator) and the project managers able to add resourcing to our projects and invoice. This is a huge time saving for us!

Pros:

We love the resourcing functionality in Projectworks. It is so easy to use and engaging. The project management team keep this updated on a regular basis and it makes our lives so much easier. The invoicing is also great.

Cons:

We are looking forward to when Projectworks develops purchase orders/planned expenses against projects, and develops invoices showing hours x rates. These are on the roadmap and will be great when they arrive!

Ben
COO in New Zealand
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Projectworks Review

5.0 2 years ago

Comments: Overall our experience with Projectworks has been extremely positive and easily adopted by our team. Is a great product and would highly recommend it.

Pros:

The product is really simple to use through an intuitive and modern interface. The product also has given us greater visibility of project performance and allowed us to react quickly in the event of a predicted project issue related to either time, cost, or resourcing.Integrations with both Xero and Jira have also given us essentially a fully integrated solution from time entry, to invoicing and payment.

Cons:

The custom report builder could do with some work as it's a little complicated to use.

Alternatives Considered: Tempo Timesheets

Reasons for Choosing Projectworks: Autotask was expensive and limited integrations with our other toolsets

Switched From: Autotask PSA

Reasons for Switching to Projectworks: Projectworks had significantly better features

Sarah
Sarah
CRO in Australia
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Good for Project Management

4.0 3 years ago

Comments: Easy enough to log time and manage resources via the portal.

Pros:

Easy to export burn reports and log time.

Cons:

You can't set rules about editing timesheets and for example rules about logging time. Also can't link parent and child engagements for projects so you end up with just separate projects to bill against.

Alternatives Considered: JIRA Service Management

Reasons for Choosing Projectworks: Not easy to use

Switched From: ERP Cloud

Reasons for Switching to Projectworks: PW had a better interface.

Brayden
Brayden
Assistant Accountant in Australia
Verified LinkedIn User
Government Administration, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

A simple but user friendly Project Management solution

4.0 3 years ago

Comments: This system has allowed our company to be accountable for the information we are holding for our jobs. It has required our managers to be accountable as their processes are linked to the accounting team. I have really enjoyed the relationship with your team so far.

Pros:

Simple overlays and menus, The high level of accessibility for support whilst using the program has been fantastic

Cons:

A more specific requirement for my own company is showing the in and out rate on the time entries screen.

Alternatives Considered: MYOB Acumatica

Reasons for Switching to Projectworks: Price

Charlie
Charlie
Principal Consultant in Australia
Verified LinkedIn User
Environmental Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great system

5.0 3 years ago

Pros:

Does everything we need to run our medium-sized consulting firm of 50 people. Intuitive, clean interface, very responsive help.

Cons:

Can't think of any major cons. The system is working well.

Cassandra
Head of Software Development in Australia
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Inexpensive alternative to the pricey, comlicated tools

5.0 3 years ago

Comments: Love Project works. Such a more intuitive tool and simple to use.

Pros:

So easy to use. It's very logical. There are frequent releases with improvements.

Cons:

It's great at resourcing and reporting. You will need a project management solution like MSProject to track project progress but Projectworks does the rest for you.

Cameron
Managing Director in Australia
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Built for Software Development companies!

5.0 3 years ago

Comments: Having been an early customer, we feel like we've been able to contribute to the direction of the product. Implementation and support have been the best I've experienced in 25 years. Product has been reliable, flexible and done everything we needed. Love it!

Pros:

It was like we'd built the platform for ourselves! Spoke the same language, worked logically and surfaced what is important.

Cons:

Dashboards have been improving over time and will make this incredible when done. The open API though allows us to fill the gaps easily and quickly.

Michael
Management Accountant in Australia
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Well designed and flexible project management platform

5.0 3 years ago

Comments: Project manager efficiency is improved which reduces admin overhead. Users typically don't require much training and can pick up and use the platform quickly.

Pros:

Excellent support and client service. Smart features and excellent flexibility.

Cons:

Some documentation could be improved and cost budgeting would be a nice addition

Rebecca
Marketing Associate in Canada
Architecture & Planning, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

So far so good!

5.0 3 years ago

Comments: I enjoy using it so far. It's early days, but I find it a robust and satisfying platform.

Pros:

I enjoy using Projectworks because of its layout. I find I intuitively know where to find items, but I also think/highly appreciate the onboarding that Projectworks provides for its clients. Tracking time can be nerve-racking and a mistake can permeate through an organization. However, I feel Projectwork has many buffers to avoid or at least have the ability to rectify mistakes earlier rather than later.

Cons:

I would really like to update the time without deleting the entire entry.

Dan
Infrastructure Engineer in New Zealand
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Dans Feedback

5.0 4 years ago

Comments: Packed full of features that really help save time. I like the look and feel of the product too.

Pros:

I like being able to see my teams resourcing in one place, being able to jump between screens with useful links so I can view a particular team members leave, time etc or update resourcing. The home screen is also really useful as I can see what I have and when my team members have leave. The alerts drop I also frequently use for leave requests and feedback. The leave screens for my team help with planning. I also use the reporting pages for time recorded and resourced vs worked for my team. The details recorded for my team members also helps with filling in forms etc. Accessing from anywhere with internet is also useful. Filtering and searches helpful also.

Cons:

Cant use without internet (I don't think). Would be good to be able to have a offline mode that syncs back. Copying time entries for the working week or multiple days at once would be useful. Resourcing for many weeks used to be an issue but I think resolved now. E.g. loading internal time for my team which doesn't change.

Spiderworks Response

4 years ago

Thanks Dan!

Aaron
Project Manager in New Zealand
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Everything you need to run your business and manage your projects!

5.0 4 years ago

Comments: I love using ProjectWorks, it is hands down the best project management tool I have used.

Pros:

Project Works has everything we need to manage our projects in one simple, easy to use tool. It has become the source of truth across the business. It provides a fantastic set of intelligent reports and data which helps us make decisions on our project and people resourcing, and risk management.

Cons:

Adding resources and tasks to a project is a bit slow. I’d like to see faster and more streamlined way to add resources and tasks to a project. Maybe like a spreadsheet/table style entry. For tasks, I’d like to be able to set a budget (rather than hour allocation per resource) which those assigned can see the spend to date to work against.

Spiderworks Response

4 years ago

Thanks Aaron, this feature has been designed and will be coming into a sprint shortly! Cheers

Jeff
CFO in Australia
Management Consulting, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product, Great Team

5.0 3 years ago

Comments: Very happy with core functionality. The product works and is fit for purpose. Needs some work on customizable dashboards and divisional reporting. Had to use Power BI for this.

Pros:

Project level profitability, margin, and utilization. Invoicing and Expense Management. access to our data.

Cons:

Reporting and Dashboarding for multi entities and multi divisions.

Badri
Principal Consulant in Australia
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Intuitive, easy to use software

5.0 3 years ago

Comments: Extremely easy onboarding experience and timely after-sales support. The project team helped us customise projectworks for our business and made it super easy.

Pros:

Budgeting, forecasting, invoicing flexibility features are well thought out and very intuitive. We are able to manage all our projects efficiently.

Cons:

Lacks the ability to upload Purchase orders etc.

Dirk
ba in New Zealand
Computer & Network Security, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Amazing Product getting smarter every day

4.0 4 years ago

Comments: Amazing product getting smarter every day. Much better and easier to use product compared to most other time sheeting and planning software I used before.

Pros:

Web based, simple enterprise resource forecasting. Amazing product support. Good UI.

Cons:

Missing mobile app with start stop time tracking, easier entry of repetitive tasks (no auto suggestions). No Outlook read my calendar translate to timesheet as draft, with AI module. In my kind of job (consulting) working with many different clients on many tasks it's still taking me quote long to enter all my time even this is not the fault of the product I would wish for a connector to my Outlook calendar where all my tasks are stored anyway.

Spiderworks Response

4 years ago

Thanks Dirk, we are making a big investment into integration this year (including spinning up a dedicated integration team). Deeper integration with the MS suite is something on our list so watch this space.

Leanne
Finance Manager in New Zealand
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic for Finance

5.0 2 years ago

Pros:

Has eliminated a lot of manual work and double-entry for the finance team. The approval processes are all internal to the software which saves a lot of chasing. The integration with Xero from an invoicing perspective is seamless.

Cons:

Looking forward to more features around expenses

Saeed
EVP in US
Venture Capital & Private Equity, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful and easy to use resource and business management platform

5.0 3 years ago

Comments: We have a large portfolio of companies. Our team members are often involved in many projects spread out across the portfolio and it's crucial for us to plan our resources accordingly. Projectworks has enabled us to do all of that easily, without the need for a lengthy, complex and costly implementation.

Pros:

Being able to easily, accurately and efficiently track, allocate and forecast resources across a large, diverse and dynamic portfolio of companies and projects. Integration with Xero is also very helpful.

Cons:

Reporting. Projectworks has been improving the reporting capabilities quite a bit recently, but there is room for a little improvement.

Tim
UX Strategist in New Zealand
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Timesheeter

4.0 4 years ago

Comments: It's a good tool and would recommend to others. What I would suggest is keep focusing on getting the core functionality perfect, instead of bloating the software with too many bells and whistles. Enhance and simplify.

Pros:

Search looks work really well, makes life a lot easier when you're juggling multiple clients (esp when there's hundreds of clients in the list to scroll through).

Cons:

I'm allocated weekly hours on projects. When I do my daily timesheeting, it doesn't calculate how time I have left per project for the week. We had this on our previous tool and it's really useful.

Spiderworks Response

4 years ago

Thanks Tim, I've made a note of this for the backlog.

MARCEL
Development Team Lead in New Zealand
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Best tool for timesheets

5.0 4 years ago

Pros:

It is easy to use, I like how quick you can submit timesheets on the same dashboard.

Cons:

To be honest, from a user perspective, I don’t see any issues that would make me like least about it. I worked with other tools in the past, and it wasn’t straightforward, with too many screens to get a singular timesheet done. I am a happy user with Project Works.

Spiderworks Response

4 years ago

Thanks Marcel, we appreciate the feedback!

Hamish
Business Development Manager in New Zealand
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Projectworks review

5.0 4 years ago

Pros:

Easy to use platform. In my sales role the forecasting reports are useful.

Cons:

Would be nice to create custom reports + integration to CRM.

Spiderworks Response

4 years ago

Thanks Hamish, we support integration with CRM and also creating custom reports. Please reach out to your customer success manager and they can help get you setup! Cheers

Alexander
Web developer in New Zealand
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful management software

5.0 4 years ago

Pros:

Time sheeting is easy and fast to fill out, very clear UI.

Cons:

Don't have anything particular I disliked.

Spiderworks Response

4 years ago

Thanks Alexander!