Bigin by Zoho CRM

Simple but effective

Comments: Only positive so far, would definitely recommend

Pros:

It offers a great contact management system, import functionality, emailing, integration with Woocommerce

Cons:

Nothing so far, but during the trial it would have been helpful to be able to add a second user to work out some of the sharing details

Alternatives Considered: Brevo and HubSpot CRM

Reasons for Choosing Bigin by Zoho CRM: Although ACT is a very powerful CRM, it offers way more features than required and as a result ends up too expensive.

Switched From: Act!

Reasons for Switching to Bigin by Zoho CRM: Easier to use, cheaper, overall more aligned with what our business needs

Resourceful tool for data management

Comments: It makes data management very effective specially for organizations where the attrition is high

Pros:

The user friendliness and easy dashboard

Cons:

The filtration process can be better and more seamless.

Alternatives Considered: NeoDove

Reasons for Switching to Bigin by Zoho CRM: Easy of use and simpler functionality and the need of the hour

I really want to love it.

Comments: Overall, in spite of the problems, I really like Bigin and am very happy I found it. I'd recommend it for sure. But I'm looking forward to the bugs getting fixed so I can like it more.

Pros:

There is so much I love about this app. It's pretty simple to use, has a lot of great features, probably everything I need, to be honest. After they work out the bugs, I think it will be pretty great.

Cons:

There are bugs, as in some things don't even work, important things. I've reported enough to make me feel like we're beta testers. But though it reveals something about their dev team, I'm still hopeful they'll eventually get it right because they do try hard. It's obvious they put a lot of time and money into their support team, but as hard as they try to get this right, they really need to train them better. Sometimes I end up having to find answers myself and then train them. They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone.

Pleasanty surprised, Loaded features!

Comments: I have had a very pleasant experience. Pleasantly surprised at the features available at a very reasonable cost.

Pros:

Simplicity and ease of use and features to help a young company manage market outreach very well and track teams across boundaries.

Cons:

Nothing so far. I believe the only thing is the billing for US companies is not very intiutive.

Alternatives Considered: Zoho CRM

Reasons for Choosing Bigin by Zoho CRM: We believe this was more useful and productive to track for our users and reasonably priced.

Switched From: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: Much more value for money and loaded with features that we need at the moment.

Bigin- Smarter Dharma

Comments: For Smarter Dharma, Bigin CRM offers an easy-to-implement, affordable solution to manage sales pipelines, automate workflows, and communicate efficiently.

Pros:

Bigin is designed for businesses that want an intuitive and easy-to-navigate CRM without unnecessary complexity. This is particularly useful for our company, as it needs a quick setup for sales pipeline management without spending weeks on onboarding.

Cons:

Although great for basic needs, Bigin lacks advanced customization options found in larger CRM systems like Zoho CRM or Salesforce.

Alternatives Considered: Salesforce Sales Cloud

Reasons for Switching to Bigin by Zoho CRM: Much more customisation could be done through these alternate options

Smooth but Indiamart integration didn't work

Pros:

Ability to add users, integraton with exotel and good UI

Cons:

Integration with indiamart not working for me

Alternatives Considered: Odoo

Reasons for Switching to Bigin by Zoho CRM: Cheaper and good UI also easier to understand for the team

Review on Bigin by Masée Consultancy & Coaching

Comments: I am very much very happy with this CRM tool. I was in need of a CRM tool that is easy in usage and that would adhere to all my wishes. There are so many possibilities and what I like best is the possibilities of the different pipelines that you can create.

Pros:

It is very easy in use. Even without any how to video's you can start immediately using it.

Cons:

I would have found it better to had the webinar Bigin By Zoho CRM - Overview & Setup (EU & UK) much sooner. I had to wait over a week to join on in my timezone.

Bigin starting out

Comments: Slow art setting it up but hopefully it will work

Pros:

Found it seems to do all I need at the moment and links with other modules easily

Cons:

Short trial time if you not into IT systems can take a while to set up

Alternatives Considered: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: It seems to fit my budget better although I am struggling to set it up

Streamline Your Virtual Reality / Animation Organization with Zoho Bigin CRM

Comments: Zoho Bigin has been a game-changer for our virtual reality company. It helps us organize client interactions, track leads, and stay on top of our sales pipelines with ease. Its user-friendly interface allows our team to onboard quickly, and the automation tools have saved us significant time. For a growing VR company, Bigin strikes the right balance between simplicity and functionality. Highly recommended for businesses looking for a cost-effective, reliable CRM to enhance their client management processes!

Pros:

As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry. As a virtual reality company, we find Zoho Bigin an excellent CRM for managing client relationships and tracking our project pipelines. Its customizable pipelines are perfect for managing our VR projects, from initial client inquiries to project delivery stages. The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly. Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry.

Cons:

While Zoho Bigin works well for smaller teams or straightforward processes, we occasionally find it limited when dealing with more complex VR project workflows. Features like advanced reporting and in-depth analytics could be improved to better support data-heavy businesses like ours. We’ve also experienced minor challenges when integrating with third-party tools specific to the VR industry, though Zoho's customer support has been responsive.

Streamlined Efficiency with Outstanding Value

Comments: My overall experience with Bigin by Zoho CRM has been highly positive. It offers a smooth, intuitive experience from the start, with an easy setup process that allowed my team to dive in quickly without much training. The interface is clean and user-friendly, making it simple to manage sales pipelines, track customer interactions, and automate routine tasks like follow-ups. Bigin has streamlined our workflow and improved team communication, which has been a major boost for our efficiency. Though it’s perfect for small to mid-sized teams, I do feel that as we grow, some additional features—like advanced reporting and the ability to upload documents—would make it even more beneficial. Despite this, Bigin has provided us with great value for the investment and has had a positive impact on how we handle our sales operations.

Pros:

What I liked most about Bigin by Zoho CRM is how incredibly easy it is to set up and use. The visual sales pipeline makes tracking deals a breeze, and the automation features save a lot of time by handling follow-ups and communication updates. It’s also a cost-effective solution that offers great value for small to mid-sized teams. The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything organized.

Cons:

What I liked least about Bigin is the limited document handling functionality. There's no option to upload or store documents such as quotes, contracts, or invoices directly in the CRM, which would have been a helpful feature. Additionally, for more advanced reporting or scalability, the platform might feel a bit constrained as your business grows. Some additional customization options in reporting would make it even more powerful.

Best simple sales CRM

Comments: Bigin kept my sales pipeline organized and my clients happy, making it a win-win for my business.

Pros:

Bigin's visual pipeline made it clear where each deal stood, so I never missed a beat.

Cons:

While Bigin was great, I would have liked more options to customize how I tracked my deals.

Alternatives Considered: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: Bigin's simplicity and focus on deals were perfect for my small business, compared to the more complex features of other CRMs.

There is no better CRM program for small businesses

Pros:

I've been exploring CRM programs for some time now. As a small business owner, I've checked out popular options like HubSpot, Pipedrive, and Monday. However, I struggled to find one with the best email integration. Then, I came across Bigin. It's more affordable and offers everything a small business requires. Setting up email and WhatsApp integrations was straightforward.

Cons:

The developers even made a WhatsApp integration specifically for small businesses. I think soon we'll get access to WhatsApp's marketing and service tools too, which would be fantastic. And if developers add Facebook Meta Business integration, Bigin will cover everything a small business needs.

Alternatives Considered: monday CRM, Trello, Pipedrive and HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: As a small business owner, I've explored CRM options like HubSpot, Pipedrive, and Monday, but struggled with their complex subscription models. Then, I discovered Bigin. It's affordable, integrates well with email and WhatsApp, and fits perfectly into the Zoho ecosystem. The developers even designed a WhatsApp integration tailored for small businesses. If they add Facebook Meta Business integration, Bigin will become the ultimate solution for small businesses.

Great product with easy to use features

Comments: It was positive overall, but mostly to a really good product which seems basic but has plenty of feature to start with.

Pros:

Easy to implement. We were up and running within 24 hours. It is easy to customize along the way as you see or need to make changes.

Cons:

Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty

Dellnurse's Review of Bigin by Zoho

Comments: At Dellnurse, we are working on some operational upgrades that we are very excited about! We are especially proud of team dedication and commitment in getting this new phase off the ground in time and on budget. Just as our clients projects are our passion, so too are our own company's internal projects. We are especially excited working with Futureline Global as our preferred managed services provider. From innovative business strategy, technology integration and admin support services, they have been consistently providing value beyond expected. We are definitely enjoying their implementation of simple but effective business tools such as Bigin by Zoho CRM, which we now use for our customer relationship management. Bigin is a simple but very effective solution for managing customer data. It is user-friendly and has seamless functionality. Managing our sales pipeline is a breeze and the app allows us to stay on top of leads, update information and track interactions on the fly, ensuring no opportunity is missed. With the moves being made, the excitement is buzzing. We are even more excited in serving you because at Dellnurse Services Limited, your projects are our passion!

Pros:

Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate follow-ups seamlessly. The platform addresses the challenge of organizing our sales activities, ensuring no lead is overlooked, and allowing us to customize features to fit our specific needs.

Cons:

We are aware of Bigin's role in the market and its not the full fledged CRM solution but we wished the email function was part of the Free version, at least the basic function of sending mails.

A Solid Springboard for Small Business Email

Comments: Zoho Begin is a fantastic starting point for small businesses and startups. It's easy to use, keeps your wallet happy, and has the essential tools to tame the email beast and nurture those leads. But, if you crave more advanced features, you might need to explore other options.

Pros:

First things first, this thing is easy to use. No tech degree required, just point and click. Even my grandma (well, maybe not my grandma...) could probably figure it out. Plus, there's a free plan that's perfect for testing the waters before you dive in. The paid plans are budget-friendly too, which is a major win for a small business like us. And for the price, you get some cool features like automated emails (lifesaver!) and a system that helps you prioritize leads. Zoho Begin also plays nicely with other Zoho apps, which is a bonus if you're already part of the Zoho fam. Everything feels connected and streamlined. Not Quite Perfect

Cons:

Now, don't get me wrong, it's not all sunshine and rainbows. Zoho Begin doesn't have all the bells and whistles of some other CRMs. If you're looking for fancy marketing automation or super detailed sales pipeline stuff, you might need to look elsewhere. Also, the integrations with other Zoho apps can be a bit tricky to set up. It wasn't exactly a walk in the park for our not-so-tech-savvy team.

Top CRM for small businesses

Pros:

accessible even for small businesses and individuals without a technical background. The setup process is straightforward, allowing users to get up and running quickly. Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business operations. The pipeline management feature is particularly impressive, offering clear visualizations of sales stages and helping to track progress effectively. Additionally, the mobile app ensures that users can manage their customer relationships on the go. Overall, Bigin combines simplicity with robust functionality, making it an excellent choice for those looking to streamline their CRM processes without the complexity of larger CRM systems.

Cons:

What I liked least about Bigin by Zoho CRM was its limited customization options, which made it challenging to tailor the CRM to specific business needs.

just used Bigin CRM and I'm thoroughly impressed

Pros:

Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage contacts, and follow up on leads. This centralization ensures that no customer details are overlooked, leading to better customer service and relationship management. Automation of Routine Tasks: By automating repetitive tasks such as follow-up emails, appointment scheduling, and data entry, Bigin saves a significant amount of time. This allows me to focus more on strategic activities and less on administrative tasks, improving overall productivity. Enhanced Sales Pipeline Management: Bigin provides a clear visual representation of the sales pipeline, making it easy to track the progress of deals and identify bottlenecks. This transparency helps in making informed decisions and prioritizing efforts on high-impact activities, ultimately driving higher sales.

Cons:

The mobile app could be more robust, with some features lacking compared to the desktop version. Additionally, the integration options with other software could be expanded to enhance overall functionality. Despite these minor drawbacks, Bigin CRM is a fantastic tool for any business.

Alternatives Considered: HubSpot CRM

Reasons for Switching to Bigin by Zoho CRM: Pricing

Bigin Review

Pros:

BigIn for Gmail has been a game-changer for managing my emails and sales pipeline efficiently! The seamless integration with Gmail makes it incredibly easy to track leads, manage contacts, and update deals directly from my inbox. It's intuitive, user-friendly, and has streamlined my workflow significantly. Highly recommend this extension for anyone looking to enhance their email and CRM management!

Cons:

Not much, didn't face any trouble with it till now

Great startup CRM that scales as you grow

Pros:

It's scaling properties and simplicity of use and set up. It offers great contact tracking and pipeline abilities

Cons:

Doesn't integrate with Zoho Books on the free version

Bigin by Zoho CRM - Great Tool, easy to use and best cost/benefit

Comments: Great Tool at a great price, it has all the functionalities that our business needs.

Pros:

All its functionality that it is easy to use and at a reasonable price.

Cons:

More WhatsApp Business functionality with the integration that has at the moment.

Alternatives Considered: Pipedrive

Reasons for Switching to Bigin by Zoho CRM: Funtionality, price and support on my contry

Bigin Review

Comments: It been only 2 weeks that I started using Bigin but work is lot more easy now.

Pros:

Easy access to data, pipelines,easy search and analysis.

Cons:

It seems slow to me sometimes and email options seems less.

Bigin for Small Businesses

Comments: I absolutely love Bigin and already referred to other colleagues. It helped me save time to focus on what´s really important, it keeps me organized and on top of my tasks and processes. I am grateful to have found this tool!

Pros:

I love how intuitive and easy to configure it was. Also, their functionalities are exactly what you need for a small business to keep things going in a timely and organized manner. I like the pipeline function the most.

Cons:

Sometimes when adding a new deal I can´t add a New Product or add a New Client while doing that - so I need to close the deal, add the client or product first and then add the deal. It might be a bug, but I think it could be more streamlined.

Budget-friendly CRM for small business

Pros:

This budget-friendly CRM for small businesses offers nearly the same features as other costly CRM options. I’m satisfied with how it has streamlined my business processes. The calls and task tracking is very useful, also the recent feature where popup comes in caller id is contact is saved on crm really helps.

Cons:

I’d appreciate a dedicated ‘leads’ page instead of lumping all contacts into the same ‘Contacts’ section. Managing leads can be a bit tricky, but I’ve managed to make it work.

Bigin CRM experience

Pros:

Amazing Experience, I recently started using Bigin, and I have to say, it has completely transformed the way I manage my business pipeline! The simplicity and user-friendly interface make it super easy to keep track of leads, contacts, and deals. What I love most is how everything is streamlined, allowing me to focus on what really matters—growing my business. 💼

Cons:

nothing much apart from the fact that it cannot be integrates to LinkedIn to send response messages.

Alternatives Considered: Salesforce Starter and Odoo

Reasons for Switching to Bigin by Zoho CRM: because im using zoho books for accounting

Great Sales Pipeline management tool

Pros:

If you are looking to simplify and automate your sales pipelines, Bigin is the perfect solution. Its ease of use is unparalleled, allowing for quick and hassle-free setup. The support team is exceptional, providing personalized attention to ensure you get the most out of the tool. With Bigin, we have been able to optimize our processes and improve our productivity in record time.

Cons:

Can't find nothing i don't like yet. Experience was excellent so far.