--- description: Learn more about Bigin by Zoho CRM price, benefits, and disadvantages for businesses in New Zealand. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Pricing, Reviews & Features - Capterra New Zealand 2026 --- Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/31583/small-business-crm/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Tracking - Appointment Management - Business Process Automation - CRM - Calendar Management - Chat/Messaging - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer History - Data Import/Export - Document Management - Drag & Drop - Email Management - Email Templates - Event Triggered Actions - For Financial Institutions - Forms Management - Goal Setting/Tracking - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Patient Communications - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 26 more features ## Integrations (78 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Small Business CRM Software](https://www.capterra.co.nz/directory/31583/small-business-crm/software) ## Related Categories - [CRM Software](https://www.capterra.co.nz/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.nz/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.co.nz/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.nz/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.co.nz/directory/30917/mac-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.nz/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.co.nz/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.nz/software/61368/salesforce) — 4.4/5 (18812 reviews) 4. [Kylas Sales CRM](https://www.capterra.co.nz/software/210630/kylas) — 4.8/5 (629 reviews) 5. [Pipedrive](https://www.capterra.co.nz/software/132666/pipedrive) — 4.5/5 (3062 reviews) ## Reviews ### "Simple and Affordable CRM for Small Businesses" — 4.0/5 > **Jayson** | *25 February 2025* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Simple and Intuitive Interface, Affordable Pricing and Customizable Pipelines > > **Cons**: Limited Customization: Compared to full-featured CRMs, Bigin has fewer customization options for fields, workflows, and reports. Integration Limits: While it integrates with Zoho apps, integration with third-party tools is limited > > Bigin by Zoho CRM offers a simple, affordable, and user-friendly experience, ideal for small businesses or startups needing basic CRM functionality, though it may feel limited for larger teams or more complex requirements. ----- ### "Simple, practical CRM for small businesses" — 5.0/5 > **Mithil** | *8 September 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Bigin CRM has been a great fit for my mortgage business. It helps me organize client and Realtor leads, track opportunities through each stage, schedule follow-ups and monitor referral sources—all in one place. > > **Cons**: email management is tricky and doesn't work with all email providers. I want to send bulk emails, but it doesn't allow > > Bigin CRM has been a great fit for my mortgage business. It helps me organize client and Realtor leads, track opportunities through each stage, schedule follow-ups and monitor referral sources—all in one place. The interface is clean, easy to understand and doesn’t feel overwhelming. It offers a great balance of simplicity and customization. I would recommend Bigin to any small business or professional looking for an effective CRM without unnecessary complexity. ----- ### "Simple, Effective, and Easy to Use" — 5.0/5 > **Anja** | *12 June 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Bigin is its simplicity. It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems. The pipeline view is intuitive, easy to customize, and helps me stay organized and on top of follow-ups. > > **Cons**: I would like to see more advanced reporting options and additional automation features. While Bigin covers the essentials very well, growing businesses may eventually need deeper analytics and more sophisticated workflow automation. > > My overall experience with Bigin has been excellent. It is easy to use, quick to set up, and provides everything I need to manage leads, customers, and business partners efficiently. As a solo business owner, I appreciate that it helps me stay organized without the complexity and cost of larger CRM platforms. ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *25 February 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **Cons**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- ### "Chief Executive Officer" — 5.0/5 > **girish** | *24 June 2026* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: In our search for a value-for-money tool suitable for smaller scale operations, we conducted extensive analysis on several options. We are pleased to report that we found a splendid tool that not only meets our budget but also exceeds our expectations. The customer support has been exceptional, with prompt responses that provide clarity and concessions when needed. The support team even follows up with calls to ensure everything is clear. We are grateful to have a cohesive and comprehensive tool that has significantly enhanced our productivity, efficiency, and effectiveness. > > **Cons**: can be simple and not feature rich only good for small to medium companies what s integration is poor > > cohesive and best value for MSMS's satisfied and good adequate features easy to use no need for comprehensive training ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.nz/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data